How good is your mobile network's service & coverage?MoneySaving Poll Results

Souk

We want to find out how each provider rates both for service (how they treat you) and coverage (how strong the signal is when you need it).

In truth there are only four main networks providing signals, the rest use these but under their own brand (see our mobile networks guide for who piggybacks who). Yet vote for the firm that provides your mobile phone bill, as signal can differ.

Please vote for your current provider based on customer service AND coverage over the last year.

Results

Asda Mobile (108 votes)
GREAT customer service, GREAT coverage34 votes (31%)
GREAT customer service, OK coverage18 votes (17%)
GREAT customer service, POOR coverage8 votes (7%)
OK customer service, GREAT coverage7 votes (6%)
OK customer service, OK coverage19 votes (18%)
OK customer service, POOR coverage14 votes (13%)
POOR customer service, GREAT coverage1 votes (1%)
POOR customer service, OK coverage3 votes (3%)
POOR customer service, POOR coverage4 votes (4%)
BT Mobile (203 votes)
GREAT customer service, GREAT coverage49 votes (24%)
GREAT customer service, OK coverage23 votes (11%)
GREAT customer service, POOR coverage3 votes (1%)
OK customer service, GREAT coverage25 votes (12%)
OK customer service, OK coverage34 votes (17%)
OK customer service, POOR coverage42 votes (21%)
POOR customer service, GREAT coverage5 votes (2%)
POOR customer service, OK coverage6 votes (3%)
POOR customer service, POOR coverage16 votes (8%)
Co-operative Mobile (12 votes)
GREAT customer service, GREAT coverage1 votes (8%)
GREAT customer service, OK coverage3 votes (25%)
GREAT customer service, POOR coverage2 votes (17%)
OK customer service, GREAT coverage1 votes (8%)
OK customer service, OK coverage4 votes (33%)
OK customer service, POOR coverage0 votes (0%)
POOR customer service, GREAT coverage1 votes (8%)
POOR customer service, OK coverage0 votes (0%)
POOR customer service, POOR coverage0 votes (0%)
EE (including Orange and T-Mobile) (1358 votes)
GREAT customer service, GREAT coverage167 votes (12%)
GREAT customer service, OK coverage94 votes (7%)
GREAT customer service, POOR coverage47 votes (3%)
OK customer service, GREAT coverage225 votes (17%)
OK customer service, OK coverage277 votes (20%)
OK customer service, POOR coverage288 votes (21%)
POOR customer service, GREAT coverage47 votes (3%)
POOR customer service, OK coverage86 votes (6%)
POOR customer service, POOR coverage127 votes (9%)
Giffgaff (561 votes)
GREAT customer service, GREAT coverage215 votes (38%)
GREAT customer service, OK coverage134 votes (24%)
GREAT customer service, POOR coverage36 votes (6%)
OK customer service, GREAT coverage47 votes (8%)
OK customer service, OK coverage75 votes (13%)
OK customer service, POOR coverage34 votes (6%)
POOR customer service, GREAT coverage7 votes (1%)
POOR customer service, OK coverage6 votes (1%)
POOR customer service, POOR coverage7 votes (1%)
iD Mobile (100 votes)
GREAT customer service, GREAT coverage16 votes (16%)
GREAT customer service, OK coverage16 votes (16%)
GREAT customer service, POOR coverage7 votes (7%)
OK customer service, GREAT coverage11 votes (11%)
OK customer service, OK coverage17 votes (17%)
OK customer service, POOR coverage20 votes (20%)
POOR customer service, GREAT coverage2 votes (2%)
POOR customer service, OK coverage3 votes (3%)
POOR customer service, POOR coverage8 votes (8%)
Life Mobile (47 votes)
GREAT customer service, GREAT coverage13 votes (28%)
GREAT customer service, OK coverage12 votes (26%)
GREAT customer service, POOR coverage6 votes (13%)
OK customer service, GREAT coverage5 votes (11%)
OK customer service, OK coverage7 votes (15%)
OK customer service, POOR coverage3 votes (6%)
POOR customer service, GREAT coverage0 votes (0%)
POOR customer service, OK coverage0 votes (0%)
POOR customer service, POOR coverage1 votes (2%)
O2 (1014 votes)
GREAT customer service, GREAT coverage193 votes (19%)
GREAT customer service, OK coverage116 votes (11%)
GREAT customer service, POOR coverage58 votes (6%)
OK customer service, GREAT coverage102 votes (10%)
OK customer service, OK coverage196 votes (19%)
OK customer service, POOR coverage237 votes (23%)
POOR customer service, GREAT coverage13 votes (1%)
POOR customer service, OK coverage32 votes (3%)
POOR customer service, POOR coverage67 votes (7%)
PG Mobile (formerly Shebang) (4 votes)
GREAT customer service, GREAT coverage1 votes (25%)
GREAT customer service, OK coverage1 votes (25%)
GREAT customer service, POOR coverage0 votes (0%)
OK customer service, GREAT coverage0 votes (0%)
OK customer service, OK coverage1 votes (25%)
OK customer service, POOR coverage1 votes (25%)
POOR customer service, GREAT coverage0 votes (0%)
POOR customer service, OK coverage0 votes (0%)
POOR customer service, POOR coverage0 votes (0%)
Post Office (not avail from 8 Aug) (17 votes)
GREAT customer service, GREAT coverage7 votes (41%)
GREAT customer service, OK coverage3 votes (18%)
GREAT customer service, POOR coverage1 votes (6%)
OK customer service, GREAT coverage2 votes (12%)
OK customer service, OK coverage2 votes (12%)
OK customer service, POOR coverage2 votes (12%)
POOR customer service, GREAT coverage0 votes (0%)
POOR customer service, OK coverage0 votes (0%)
POOR customer service, POOR coverage0 votes (0%)
TalkMobile (193 votes)
GREAT customer service, GREAT coverage36 votes (19%)
GREAT customer service, OK coverage18 votes (9%)
GREAT customer service, POOR coverage3 votes (2%)
OK customer service, GREAT coverage22 votes (11%)
OK customer service, OK coverage41 votes (21%)
OK customer service, POOR coverage35 votes (18%)
POOR customer service, GREAT coverage8 votes (4%)
POOR customer service, OK coverage9 votes (5%)
POOR customer service, POOR coverage21 votes (11%)
Tesco Mobile (783 votes)
GREAT customer service, GREAT coverage317 votes (40%)
GREAT customer service, OK coverage144 votes (18%)
GREAT customer service, POOR coverage59 votes (8%)
OK customer service, GREAT coverage60 votes (8%)
OK customer service, OK coverage97 votes (12%)
OK customer service, POOR coverage80 votes (10%)
POOR customer service, GREAT coverage5 votes (1%)
POOR customer service, OK coverage9 votes (1%)
POOR customer service, POOR coverage12 votes (2%)
Three (1010 votes)
GREAT customer service, GREAT coverage170 votes (17%)
GREAT customer service, OK coverage158 votes (16%)
GREAT customer service, POOR coverage51 votes (5%)
OK customer service, GREAT coverage119 votes (12%)
OK customer service, OK coverage218 votes (22%)
OK customer service, POOR coverage183 votes (18%)
POOR customer service, GREAT coverage20 votes (2%)
POOR customer service, OK coverage37 votes (4%)
POOR customer service, POOR coverage54 votes (5%)
Virgin Mobile (454 votes)
GREAT customer service, GREAT coverage99 votes (22%)
GREAT customer service, OK coverage77 votes (17%)
GREAT customer service, POOR coverage23 votes (5%)
OK customer service, GREAT coverage38 votes (8%)
OK customer service, OK coverage94 votes (21%)
OK customer service, POOR coverage79 votes (17%)
POOR customer service, GREAT coverage3 votes (1%)
POOR customer service, OK coverage22 votes (5%)
POOR customer service, POOR coverage19 votes (4%)
Vodafone (1253 votes)
GREAT customer service, GREAT coverage197 votes (16%)
GREAT customer service, OK coverage59 votes (5%)
GREAT customer service, POOR coverage19 votes (2%)
OK customer service, GREAT coverage96 votes (8%)
OK customer service, OK coverage175 votes (14%)
OK customer service, POOR coverage218 votes (17%)
POOR customer service, GREAT coverage81 votes (6%)
POOR customer service, OK coverage209 votes (17%)
POOR customer service, POOR coverage199 votes (16%)
Other (84 votes)
GREAT customer service, GREAT coverage16 votes (19%)
GREAT customer service, OK coverage10 votes (12%)
GREAT customer service, POOR coverage3 votes (4%)
OK customer service, GREAT coverage7 votes (8%)
OK customer service, OK coverage10 votes (12%)
OK customer service, POOR coverage10 votes (12%)
POOR customer service, GREAT coverage4 votes (5%)
POOR customer service, OK coverage6 votes (7%)
POOR customer service, POOR coverage18 votes (21%)

                   7,201 votes received.

We try to use technology to limit voting to one per person. Occasionally, this may erroneously block a few people's votes (eg, from shared offices). Apologies for that.