Is your energy company's service any good?MoneySaving Poll Results

Souk

Hopefully the winterís coldís now long gone, so itís the perfect time for our six-monthly poll to test how your energy firm has performed.† This is about customer service though, not price (most still overpay £300/yr, do check the†Cheap Energy Club†to see if you can save).

Please rate your current supplierís SERVICE (not price) over the last SIX MONTHS. If youíve gas & elec with different firms, rate both.

Results

British Gas / Scottish Gas (584 votes)
Great219 votes (38%)
OK183 votes (31%)
Poor182 votes (31%)
EDF (397 votes)
Great251 votes (63%)
OK94 votes (24%)
Poor52 votes (13%)
E.on (571 votes)
Great326 votes (57%)
OK172 votes (30%)
Poor73 votes (13%)
Npower (407 votes)
Great62 votes (15%)
OK110 votes (27%)
Poor235 votes (58%)
Scottish Power (464 votes)
Great122 votes (26%)
OK111 votes (24%)
Poor231 votes (50%)
SSE (163 votes)
Great87 votes (53%)
OK45 votes (28%)
Poor31 votes (19%)
Atlantic (SSE) (10 votes)
Great6 votes (60%)
OK4 votes (40%)
Poor0 votes (0%)
Avro Energy (12 votes)
Great 6 votes (50%)
OK3 votes (25%)
Poor3 votes (25%)
Better Energy Supply (1 votes)
Great1 votes (100%)
OK0 votes (0%)
Poor0 votes (0%)
Bristol Energy (17 votes)
Great12 votes (71%)
OK1 votes (6%)
Poor4 votes (24%)
Bulb Energy (73 votes)
Great69 votes (95%)
OK2 votes (3%)
Poor2 votes (3%)
Cardiff Energy Supply Limited (2 votes)
Great0 votes (0%)
OK0 votes (0%)
Poor2 votes (100%)
Co-operative Energy (209 votes)
Great37 votes (18%)
OK38 votes (18%)
Poor134 votes (64%)
Daligas (21 votes)
Great10 votes (48%)
OK5 votes (24%)
Poor6 votes (29%)
E (formerly Lorimer Power and Epower) (0 votes)
Great0 votes (0%)
OK0 votes (0%)
Poor0 votes (0%)
Ebico (42 votes)
Great35 votes (83%)
OK5 votes (12%)
Poor2 votes (5%)
Economy Energy (3 votes)
Great1 votes (33%)
OK0 votes (0%)
Poor2 votes (67%)
Ecotricity (174 votes)
Great151 votes (87%)
OK4 votes (2%)
Poor19 votes (11%)
Extra Energy (168 votes)
Great22 votes (13%)
OK28 votes (17%)
Poor118 votes (70%)
Fairer Power (6 votes)
Great3 votes (50%)
OK1 votes (17%)
Poor2 votes (33%)
First Utility (446 votes)
Great231 votes (52%)
OK114 votes (26%)
Poor101 votes (23%)
Flow Energy (93 votes)
Great56 votes (60%)
OK21 votes (23%)
Poor16 votes (17%)
Future Energy (0 votes)
Great0 votes (0%)
OK0 votes (0%)
Poor0 votes (0%)
GB Energy Supply (166 votes)
Great125 votes (75%)
OK26 votes (16%)
Poor15 votes (9%)
GnERGY (11 votes)
Great9 votes (82%)
OK2 votes (18%)
Poor0 votes (0%)
Go Effortless Energy (1 votes)
Great1 votes (100%)
OK0 votes (0%)
Poor0 votes (0%)
Good Energy (125 votes)
Great113 votes (90%)
OK4 votes (3%)
Poor8 votes (6%)
Green Energy (13 votes)
Great12 votes (92%)
OK0 votes (0%)
Poor1 votes (8%)
Green Star Energy (55 votes)
Great28 votes (51%)
OK13 votes (24%)
Poor14 votes (25%)
Iresa Limited (0 votes)
Great0 votes (0%)
OK0 votes (0%)
Poor0 votes (0%)
iSupplyEnergy (28 votes)
Great12 votes (43%)
OK8 votes (29%)
Poor8 votes (29%)
LoCO2 Energy (4 votes)
Great2 votes (50%)
OK1 votes (25%)
Poor1 votes (25%)
M&S Energy (15 votes)
Great7 votes (47%)
OK7 votes (47%)
Poor1 votes (7%)
Octopus Energy (1 votes)
Great0 votes (0%)
OK1 votes (100%)
Poor0 votes (0%)
Ovo Energy (794 votes)
Great695 votes (88%)
OK67 votes (8%)
Poor32 votes (4%)
Peterborough Energy (2 votes)
Great2 votes (100%)
OK0 votes (0%)
Poor0 votes (0%)
Places for People Energy (16 votes)
Great10 votes (63%)
OK4 votes (25%)
Poor2 votes (13%)
Robin Hood Energy (31 votes)
Great19 votes (61%)
OK10 votes (32%)
Poor2 votes (6%)
Sainsburyís Energy (95 votes)
Great41 votes (43%)
OK35 votes (37%)
Poor19 votes (20%)
Scottish Hydro (SSE) (24 votes)
Great9 votes (38%)
OK7 votes (29%)
Poor8 votes (33%)
So Energy (24 votes)
Great20 votes (83%)
OK2 votes (8%)
Poor2 votes (8%)
Southend Energy (4 votes)
Great1 votes (25%)
OK3 votes (75%)
Poor0 votes (0%)
Spark Energy (18 votes)
Great5 votes (28%)
OK5 votes (28%)
Poor8 votes (44%)
Swalec (SSE) (21 votes)
Great7 votes (33%)
OK9 votes (43%)
Poor5 votes (24%)
Telecom Plus/Utility Warehouse (60 votes)
Great45 votes (75%)
OK4 votes (7%)
Poor11 votes (18%)
Utility Warehouse is a network marketing company. This means many of its customers also spread the word and sell the product, which can positively skew its votes.
Utilita (14 votes)
Great7 votes (50%)
OK3 votes (21%)
Poor4 votes (29%)
Zog Energy (106 votes)
Great103 votes (97%)
OK3 votes (3%)
Poor0 votes (0%)
I donít know who my energy provider is (14 votes)
 14 votes (100%)

           4,872 people have voted.

We try to use technology to limit voting to one per person. Occasionally, this may erroneously block a few people's votes (eg, from shared offices). Apologies for that.