How good is your mobile network's service & coverage?MoneySaving Poll Results

Souk

We want to find out how each provider rates both for service (how they treat you) and coverage (how strong the signal is when you need it).

In truth there are only four main networks providing signals, the rest use these but under their own brand (see our mobile networks guide for who piggybacks who). Yet vote for the firm that provides your mobile phone bill, as signal can differ.

Please vote for your current provider based on customer service AND coverage over the last year.

Results

1p Mobile (18 votes)
GREAT customer service, GREAT coverage12 votes (67%)
GREAT customer service, OK coverage2 votes (11%)
GREAT customer service, POOR coverage1 votes (6%)
OK customer service, GREAT coverage1 votes (6%)
OK customer service, OK coverage0 votes (0%)
OK customer service, POOR coverage0 votes (0%)
POOR customer service, GREAT coverage0 votes (0%)
POOR customer service, OK coverage1 votes (6%)
POOR customer service, POOR coverage1 votes (6%)
Asda Mobile (63 votes)
GREAT customer service, GREAT coverage20 votes (32%)
GREAT customer service, OK coverage15 votes (24%)
GREAT customer service, POOR coverage9 votes (14%)
OK customer service, GREAT coverage3 votes (5%)
OK customer service, OK coverage4 votes (6%)
OK customer service, POOR coverage11 votes (17%)
POOR customer service, GREAT coverage0 votes (0%)
POOR customer service, OK coverage1 votes (2%)
POOR customer service, POOR coverage0 votes (0%)
BT Mobile (337 votes)
GREAT customer service, GREAT coverage70 votes (21%)
GREAT customer service, OK coverage28 votes (8%)
GREAT customer service, POOR coverage19 votes (6%)
OK customer service, GREAT coverage36 votes (11%)
OK customer service, OK coverage58 votes (17%)
OK customer service, POOR coverage84 votes (25%)
POOR customer service, GREAT coverage8 votes (2%)
POOR customer service, OK coverage11 votes (3%)
POOR customer service, POOR coverage23 votes (7%)
EE (1363 votes)
GREAT customer service, GREAT coverage246 votes (18%)
GREAT customer service, OK coverage130 votes (10%)
GREAT customer service, POOR coverage78 votes (6%)
OK customer service, GREAT coverage206 votes (15%)
OK customer service, OK coverage243 votes (18%)
OK customer service, POOR coverage303 votes (22%)
POOR customer service, GREAT coverage25 votes (2%)
POOR customer service, OK coverage45 votes (3%)
POOR customer service, POOR coverage87 votes (6%)
Freedom Pop (11 votes)
GREAT customer service, GREAT coverage 0 votes (0%)
GREAT customer service, OK coverage 0 votes (0%)
GREAT customer service, POOR coverage 0 votes (0%)
OK customer service, GREAT coverage 3 votes (27%)
OK customer service, OK coverage 0 votes (0%)
OK customer service, POOR coverage 1 votes (9%)
POOR customer service, GREAT coverage 1 votes (9%)
POOR customer service, OK coverage 3 votes (27%)
POOR customer service, POOR coverage 3 votes (27%)
Giffgaff (507 votes)
GREAT customer service, GREAT coverage224 votes (44%)
GREAT customer service, OK coverage99 votes (20%)
GREAT customer service, POOR coverage33 votes (7%)
OK customer service, GREAT coverage39 votes (8%)
OK customer service, OK coverage58 votes (11%)
OK customer service, POOR coverage33 votes (7%)
POOR customer service, GREAT coverage4 votes (1%)
POOR customer service, OK coverage10 votes (2%)
POOR customer service, POOR coverage7 votes (1%)
iD Mobile (222 votes)
GREAT customer service, GREAT coverage29 votes (13%)
GREAT customer service, OK coverage28 votes (13%)
GREAT customer service, POOR coverage24 votes (11%)
OK customer service, GREAT coverage13 votes (6%)
OK customer service, OK coverage55 votes (25%)
OK customer service, POOR coverage50 votes (23%)
POOR customer service, GREAT coverage1 votes (0%)
POOR customer service, OK coverage6 votes (3%)
POOR customer service, POOR coverage16 votes (7%)
Lebara (4 votes)
GREAT customer service, GREAT coverage2 votes (50%)
GREAT customer service, OK coverage0 votes (0%)
GREAT customer service, POOR coverage1 votes (25%)
OK customer service, GREAT coverage0 votes (0%)
OK customer service, OK coverage0 votes (0%)
OK customer service, POOR coverage1 votes (25%)
POOR customer service, GREAT coverage0 votes (0%)
POOR customer service, OK coverage0 votes (0%)
POOR customer service, POOR coverage0 votes (0%)
O2 (1066 votes)
GREAT customer service, GREAT coverage197 votes (18%)
GREAT customer service, OK coverage97 votes (9%)
GREAT customer service, POOR coverage48 votes (5%)
OK customer service, GREAT coverage141 votes (13%)
OK customer service, OK coverage239 votes (22%)
OK customer service, POOR coverage230 votes (22%)
POOR customer service, GREAT coverage16 votes (2%)
POOR customer service, OK coverage27 votes (3%)
POOR customer service, POOR coverage71 votes (7%)
Plusnet (335 votes)
GREAT customer service, GREAT coverage 104 votes (31%)
GREAT customer service, OK coverage 69 votes (21%)
GREAT customer service, POOR coverage 32 votes (10%)
OK customer service, GREAT coverage 26 votes (8%)
OK customer service, OK coverage 42 votes (13%)
OK customer service, POOR coverage 43 votes (13%)
POOR customer service, GREAT coverage 1 votes (0%)
POOR customer service, OK coverage 2 votes (1%)
POOR customer service, POOR coverage 16 votes (5%)
Sky Mobile (128 votes)
GREAT customer service, GREAT coverage 54 votes (42%)
GREAT customer service, OK coverage 17 votes (13%)
GREAT customer service, POOR coverage 9 votes (7%)
OK customer service, GREAT coverage 6 votes (5%)
OK customer service, OK coverage 18 votes (14%)
OK customer service, POOR coverage 21 votes (16%)
POOR customer service, GREAT coverage 1 votes (1%)
POOR customer service, OK coverage 1 votes (1%)
POOR customer service, POOR coverage 1 votes (1%)
Smarty (15 votes)
GREAT customer service, GREAT coverage 4 votes (27%)
GREAT customer service, OK coverage 2 votes (13%)
GREAT customer service, POOR coverage 1 votes (7%)
OK customer service, GREAT coverage 2 votes (13%)
OK customer service, OK coverage 0 votes (0%)
OK customer service, POOR coverage 4 votes (27%)
POOR customer service, GREAT coverage 0 votes (0%)
POOR customer service, OK coverage 0 votes (0%)
POOR customer service, POOR coverage 2 votes (13%)
Superdrug Mobile (2 votes)
GREAT customer service, GREAT coverage 0 votes (0%)
GREAT customer service, OK coverage 1 votes (50%)
GREAT customer service, POOR coverage 0 votes (0%)
OK customer service, GREAT coverage 0 votes (0%)
OK customer service, OK coverage 1 votes (50%)
OK customer service, POOR coverage 0 votes (0%)
POOR customer service, GREAT coverage 0 votes (0%)
POOR customer service, OK coverage 0 votes (0%)
POOR customer service, POOR coverage 0 votes (0%)
TalkMobile (123 votes)
GREAT customer service, GREAT coverage24 votes (20%)
GREAT customer service, OK coverage14 votes (11%)
GREAT customer service, POOR coverage4 votes (3%)
OK customer service, GREAT coverage19 votes (15%)
OK customer service, OK coverage25 votes (20%)
OK customer service, POOR coverage9 votes (7%)
POOR customer service, GREAT coverage1 votes (1%)
POOR customer service, OK coverage10 votes (8%)
POOR customer service, POOR coverage17 votes (14%)
Tesco Mobile (651 votes)
GREAT customer service, GREAT coverage269 votes (41%)
GREAT customer service, OK coverage119 votes (18%)
GREAT customer service, POOR coverage51 votes (8%)
OK customer service, GREAT coverage44 votes (7%)
OK customer service, OK coverage86 votes (13%)
OK customer service, POOR coverage62 votes (10%)
POOR customer service, GREAT coverage4 votes (1%)
POOR customer service, OK coverage9 votes (1%)
POOR customer service, POOR coverage7 votes (1%)
Three (1235 votes)
GREAT customer service, GREAT coverage201 votes (16%)
GREAT customer service, OK coverage183 votes (15%)
GREAT customer service, POOR coverage80 votes (6%)
OK customer service, GREAT coverage139 votes (11%)
OK customer service, OK coverage269 votes (22%)
OK customer service, POOR coverage236 votes (19%)
POOR customer service, GREAT coverage22 votes (2%)
POOR customer service, OK coverage41 votes (3%)
POOR customer service, POOR coverage64 votes (5%)
TPO (The People’s Operator) (35 votes)
GREAT customer service, GREAT coverage3 votes (9%)
GREAT customer service, OK coverage6 votes (17%)
GREAT customer service, POOR coverage4 votes (11%)
OK customer service, GREAT coverage1 votes (3%)
OK customer service, OK coverage3 votes (9%)
OK customer service, POOR coverage5 votes (14%)
POOR customer service, GREAT coverage1 votes (3%)
POOR customer service, OK coverage6 votes (17%)
POOR customer service, POOR coverage6 votes (17%)
Virgin Mobile (582 votes)
GREAT customer service, GREAT coverage70 votes (12%)
GREAT customer service, OK coverage70 votes (12%)
GREAT customer service, POOR coverage35 votes (6%)
OK customer service, GREAT coverage42 votes (7%)
OK customer service, OK coverage122 votes (21%)
OK customer service, POOR coverage128 votes (22%)
POOR customer service, GREAT coverage20 votes (3%)
POOR customer service, OK coverage42 votes (7%)
POOR customer service, POOR coverage53 votes (9%)
Vodafone (1161 votes)
GREAT customer service, GREAT coverage194 votes (17%)
GREAT customer service, OK coverage56 votes (5%)
GREAT customer service, POOR coverage28 votes (2%)
OK customer service, GREAT coverage178 votes (15%)
OK customer service, OK coverage194 votes (17%)
OK customer service, POOR coverage195 votes (17%)
POOR customer service, GREAT coverage86 votes (7%)
POOR customer service, OK coverage113 votes (10%)
POOR customer service, POOR coverage117 votes (10%)
Voxi (15 votes)
GREAT customer service, GREAT coverage7 votes (47%)
GREAT customer service, OK coverage1 votes (7%)
GREAT customer service, POOR coverage1 votes (7%)
OK customer service, GREAT coverage0 votes (0%)
OK customer service, OK coverage2 votes (13%)
OK customer service, POOR coverage2 votes (13%)
POOR customer service, GREAT coverage1 votes (7%)
POOR customer service, OK coverage1 votes (7%)
POOR customer service, POOR coverage0 votes (0%)
Other (43 votes)
GREAT customer service, GREAT coverage10 votes (23%)
GREAT customer service, OK coverage7 votes (16%)
GREAT customer service, POOR coverage3 votes (7%)
OK customer service, GREAT coverage3 votes (7%)
OK customer service, OK coverage6 votes (14%)
OK customer service, POOR coverage3 votes (7%)
POOR customer service, GREAT coverage2 votes (5%)
POOR customer service, OK coverage4 votes (9%)
POOR customer service, POOR coverage5 votes (12%)

                   7,916 votes received.

We try to use technology to limit voting to one per person. Occasionally, this may erroneously block a few people's votes (eg, from shared offices). Apologies for that.