Have you tried to claim compensation for flight delays? MoneySaving Poll Results

Souk

Some airlines play hardball with flight delay compensation claims, others pay up when cash is due. If youíve tried to claim since new rules opened the floodgates in late 2012, please tell us how it went below. For more info see Flight Delays Compensation.

Results

Aegean Airlines (182 votes)
I won - the airline just paid up 87 votes (48%)
I won - but I had to fight (eg, appealed to the CAA/other body)28 votes (15%)
I lost Ė but I didnít appeal to the CAA/other body8 votes (4%)
I lost - after appeal to the CAA/other body3 votes (2%)
Itís still ongoing56 votes (31%)
Aeroflot (49 votes)
I won - the airline just paid up 6 votes (12%)
I won - but I had to fight (eg, appealed to the CAA/other body)2 votes (4%)
I lost Ė but I didnít appeal to the CAA/other body6 votes (12%)
I lost - after appeal to the CAA/other body3 votes (6%)
Itís still ongoing32 votes (65%)
Aer Lingus (535 votes)
I won - the airline just paid up 45 votes (8%)
I won - but I had to fight (eg, appealed to the CAA/other body)26 votes (5%)
I lost Ė but I didnít appeal to the CAA/other body108 votes (20%)
I lost - after appeal to the CAA/other body28 votes (5%)
Itís still ongoing328 votes (61%)
Air Asia (33 votes)
I won - the airline just paid up 8 votes (24%)
I won - but I had to fight (eg, appealed to the CAA/other body)1 votes (3%)
I lost Ė but I didnít appeal to the CAA/other body3 votes (9%)
I lost - after appeal to the CAA/other body1 votes (3%)
Itís still ongoing20 votes (61%)
Air Berlin (98 votes)
I won - the airline just paid up 10 votes (10%)
I won - but I had to fight (eg, appealed to the CAA/other body)4 votes (4%)
I lost Ė but I didnít appeal to the CAA/other body6 votes (6%)
I lost - after appeal to the CAA/other body2 votes (2%)
Itís still ongoing76 votes (78%)
Air Canada (267 votes)
I won - the airline just paid up 51 votes (19%)
I won - but I had to fight (eg, appealed to the CAA/other body)28 votes (10%)
I lost Ė but I didnít appeal to the CAA/other body31 votes (12%)
I lost - after appeal to the CAA/other body8 votes (3%)
Itís still ongoing149 votes (56%)
Air China (41 votes)
I won - the airline just paid up 2 votes (5%)
I won - but I had to fight (eg, appealed to the CAA/other body)1 votes (2%)
I lost Ė but I didnít appeal to the CAA/other body5 votes (12%)
I lost - after appeal to the CAA/other body2 votes (5%)
Itís still ongoing31 votes (76%)
Air France (662 votes)
I won - the airline just paid up 168 votes (25%)
I won - but I had to fight (eg, appealed to the CAA/other body)34 votes (5%)
I lost Ė but I didnít appeal to the CAA/other body79 votes (12%)
I lost - after appeal to the CAA/other body26 votes (4%)
Itís still ongoing355 votes (54%)
Air India (240 votes)
I won - the airline just paid up 24 votes (10%)
I won - but I had to fight (eg, appealed to the CAA/other body)8 votes (3%)
I lost Ė but I didnít appeal to the CAA/other body25 votes (10%)
I lost - after appeal to the CAA/other body5 votes (2%)
Itís still ongoing178 votes (74%)
Air New Zealand (26 votes)
I won - the airline just paid up 6 votes (23%)
I won - but I had to fight (eg, appealed to the CAA/other body)1 votes (4%)
I lost Ė but I didnít appeal to the CAA/other body7 votes (27%)
I lost - after appeal to the CAA/other body0 votes (0%)
Itís still ongoing12 votes (46%)
Alitalia (140 votes)
I won - the airline just paid up 6 votes (4%)
I won - but I had to fight (eg, appealed to the CAA/other body)5 votes (4%)
I lost Ė but I didnít appeal to the CAA/other body19 votes (14%)
I lost - after appeal to the CAA/other body9 votes (6%)
Itís still ongoing101 votes (72%)
American Airlines (685 votes)
I won - the airline just paid up 121 votes (18%)
I won - but I had to fight (eg, appealed to the CAA/other body)23 votes (3%)
I lost Ė but I didnít appeal to the CAA/other body69 votes (10%)
I lost - after appeal to the CAA/other body16 votes (2%)
Itís still ongoing456 votes (67%)
ANA (5 votes)
I won - the airline just paid up 2 votes (40%)
I won - but I had to fight (eg, appealed to the CAA/other body)0 votes (0%)
I lost Ė but I didnít appeal to the CAA/other body0 votes (0%)
I lost - after appeal to the CAA/other body0 votes (0%)
Itís still ongoing3 votes (60%)
BMI Regional (176 votes)
I won - the airline just paid up 13 votes (7%)
I won - but I had to fight (eg, appealed to the CAA/other body)5 votes (3%)
I lost Ė but I didnít appeal to the CAA/other body36 votes (20%)
I lost - after appeal to the CAA/other body5 votes (3%)
Itís still ongoing117 votes (66%)
British Airways (5536 votes)
I won - the airline just paid up 1792 votes (32%)
I won - but I had to fight (eg, appealed to the CAA/other body)236 votes (4%)
I lost Ė but I didnít appeal to the CAA/other body675 votes (12%)
I lost - after appeal to the CAA/other body97 votes (2%)
Itís still ongoing2736 votes (49%)
Brussels Airlines (213 votes)
I won - the airline just paid up 56 votes (26%)
I won - but I had to fight (eg, appealed to the CAA/other body)7 votes (3%)
I lost Ė but I didnít appeal to the CAA/other body17 votes (8%)
I lost - after appeal to the CAA/other body6 votes (3%)
Itís still ongoing127 votes (60%)
Cathay Pacific (116 votes)
I won - the airline just paid up 23 votes (20%)
I won - but I had to fight (eg, appealed to the CAA/other body)6 votes (5%)
I lost Ė but I didnít appeal to the CAA/other body10 votes (9%)
I lost - after appeal to the CAA/other body4 votes (3%)
Itís still ongoing73 votes (63%)
Continental (62 votes)
I won - the airline just paid up 8 votes (13%)
I won - but I had to fight (eg, appealed to the CAA/other body)2 votes (3%)
I lost Ė but I didnít appeal to the CAA/other body18 votes (29%)
I lost - after appeal to the CAA/other body5 votes (8%)
Itís still ongoing29 votes (47%)
Croatia Airlines (24 votes)
I won - the airline just paid up 7 votes (29%)
I won - but I had to fight (eg, appealed to the CAA/other body)0 votes (0%)
I lost Ė but I didnít appeal to the CAA/other body4 votes (17%)
I lost - after appeal to the CAA/other body0 votes (0%)
Itís still ongoing13 votes (54%)
Cyprus Airways (17 votes)
I won - the airline just paid up 1 votes (6%)
I won - but I had to fight (eg, appealed to the CAA/other body)0 votes (0%)
I lost Ė but I didnít appeal to the CAA/other body4 votes (24%)
I lost - after appeal to the CAA/other body3 votes (18%)
Itís still ongoing9 votes (53%)
Delta (294 votes)
I won - the airline just paid up 46 votes (16%)
I won - but I had to fight (eg, appealed to the CAA/other body)8 votes (3%)
I lost Ė but I didnít appeal to the CAA/other body32 votes (11%)
I lost - after appeal to the CAA/other body7 votes (2%)
Itís still ongoing201 votes (68%)
Eastern Airways (44 votes)
I won - the airline just paid up 13 votes (30%)
I won - but I had to fight (eg, appealed to the CAA/other body)2 votes (5%)
I lost Ė but I didnít appeal to the CAA/other body3 votes (7%)
I lost - after appeal to the CAA/other body2 votes (5%)
Itís still ongoing24 votes (55%)
Easyjet (6871 votes)
I won - the airline just paid up 1249 votes (18%)
I won - but I had to fight (eg, appealed to the CAA/other body)259 votes (4%)
I lost Ė but I didnít appeal to the CAA/other body927 votes (13%)
I lost - after appeal to the CAA/other body136 votes (2%)
Itís still ongoing4300 votes (63%)
El Al (44 votes)
I won - the airline just paid up 9 votes (20%)
I won - but I had to fight (eg, appealed to the CAA/other body)0 votes (0%)
I lost Ė but I didnít appeal to the CAA/other body10 votes (23%)
I lost - after appeal to the CAA/other body0 votes (0%)
Itís still ongoing25 votes (57%)
Emirates (904 votes)
I won - the airline just paid up 104 votes (12%)
I won - but I had to fight (eg, appealed to the CAA/other body)20 votes (2%)
I lost Ė but I didnít appeal to the CAA/other body158 votes (17%)
I lost - after appeal to the CAA/other body46 votes (5%)
Itís still ongoing576 votes (64%)
Etihad (341 votes)
I won - the airline just paid up 32 votes (9%)
I won - but I had to fight (eg, appealed to the CAA/other body)11 votes (3%)
I lost Ė but I didnít appeal to the CAA/other body33 votes (10%)
I lost - after appeal to the CAA/other body9 votes (3%)
Itís still ongoing256 votes (75%)
Finnair (143 votes)
I won - the airline just paid up 13 votes (9%)
I won - but I had to fight (eg, appealed to the CAA/other body)6 votes (4%)
I lost Ė but I didnít appeal to the CAA/other body18 votes (13%)
I lost - after appeal to the CAA/other body1 votes (1%)
Itís still ongoing105 votes (73%)
Flybe (1618 votes)
I won - the airline just paid up 449 votes (28%)
I won - but I had to fight (eg, appealed to the CAA/other body)59 votes (4%)
I lost Ė but I didnít appeal to the CAA/other body100 votes (6%)
I lost - after appeal to the CAA/other body27 votes (2%)
Itís still ongoing983 votes (61%)
Germanwings (175 votes)
I won - the airline just paid up 15 votes (9%)
I won - but I had to fight (eg, appealed to the CAA/other body)8 votes (5%)
I lost Ė but I didnít appeal to the CAA/other body10 votes (6%)
I lost - after appeal to the CAA/other body6 votes (3%)
Itís still ongoing136 votes (78%)
Iberia (367 votes)
I won - the airline just paid up 11 votes (3%)
I won - but I had to fight (eg, appealed to the CAA/other body)28 votes (8%)
I lost Ė but I didnít appeal to the CAA/other body53 votes (14%)
I lost - after appeal to the CAA/other body9 votes (2%)
Itís still ongoing266 votes (72%)
Icelandair (136 votes)
I won - the airline just paid up 43 votes (32%)
I won - but I had to fight (eg, appealed to the CAA/other body)5 votes (4%)
I lost Ė but I didnít appeal to the CAA/other body8 votes (6%)
I lost - after appeal to the CAA/other body5 votes (4%)
Itís still ongoing75 votes (55%)
Jet Airways (109 votes)
I won - the airline just paid up 19 votes (17%)
I won - but I had to fight (eg, appealed to the CAA/other body)3 votes (3%)
I lost Ė but I didnít appeal to the CAA/other body14 votes (13%)
I lost - after appeal to the CAA/other body7 votes (6%)
Itís still ongoing66 votes (61%)
Jet2.com (3073 votes)
I won - the airline just paid up 241 votes (8%)
I won - but I had to fight (eg, appealed to the CAA/other body)92 votes (3%)
I lost Ė but I didnít appeal to the CAA/other body648 votes (21%)
I lost - after appeal to the CAA/other body140 votes (5%)
Itís still ongoing1952 votes (64%)
Kenya Airways (62 votes)
I won - the airline just paid up 13 votes (21%)
I won - but I had to fight (eg, appealed to the CAA/other body)5 votes (8%)
I lost Ė but I didnít appeal to the CAA/other body9 votes (15%)
I lost - after appeal to the CAA/other body1 votes (2%)
Itís still ongoing34 votes (55%)
KLM (869 votes)
I won - the airline just paid up 228 votes (26%)
I won - but I had to fight (eg, appealed to the CAA/other body)34 votes (4%)
I lost Ė but I didnít appeal to the CAA/other body120 votes (14%)
I lost - after appeal to the CAA/other body17 votes (2%)
Itís still ongoing470 votes (54%)
Korea Air (5 votes)
I won - the airline just paid up 1 votes (20%)
I won - but I had to fight (eg, appealed to the CAA/other body)0 votes (0%)
I lost Ė but I didnít appeal to the CAA/other body1 votes (20%)
I lost - after appeal to the CAA/other body0 votes (0%)
Itís still ongoing3 votes (60%)
Loganair (91 votes)
I won - the airline just paid up 30 votes (33%)
I won - but I had to fight (eg, appealed to the CAA/other body)3 votes (3%)
I lost Ė but I didnít appeal to the CAA/other body14 votes (15%)
I lost - after appeal to the CAA/other body0 votes (0%)
Itís still ongoing44 votes (48%)
LOT Polish Airlines (56 votes)
I won - the airline just paid up 8 votes (14%)
I won - but I had to fight (eg, appealed to the CAA/other body)1 votes (2%)
I lost Ė but I didnít appeal to the CAA/other body7 votes (13%)
I lost - after appeal to the CAA/other body1 votes (2%)
Itís still ongoing39 votes (70%)
Lufthansa (600 votes)
I won - the airline just paid up 90 votes (15%)
I won - but I had to fight (eg, appealed to the CAA/other body)30 votes (5%)
I lost Ė but I didnít appeal to the CAA/other body89 votes (15%)
I lost - after appeal to the CAA/other body18 votes (3%)
Itís still ongoing373 votes (62%)
Malaysia Airlines (230 votes)
I won - the airline just paid up 34 votes (15%)
I won - but I had to fight (eg, appealed to the CAA/other body)7 votes (3%)
I lost Ė but I didnít appeal to the CAA/other body24 votes (10%)
I lost - after appeal to the CAA/other body7 votes (3%)
Itís still ongoing158 votes (69%)
Monarch (4909 votes)
I won - the airline just paid up 623 votes (13%)
I won - but I had to fight (eg, appealed to the CAA/other body)247 votes (5%)
I lost Ė but I didnít appeal to the CAA/other body1103 votes (22%)
I lost - after appeal to the CAA/other body301 votes (6%)
Itís still ongoing2635 votes (54%)
Norwegian (1110 votes)
I won - the airline just paid up 85 votes (8%)
I won - but I had to fight (eg, appealed to the CAA/other body)44 votes (4%)
I lost Ė but I didnít appeal to the CAA/other body127 votes (11%)
I lost - after appeal to the CAA/other body12 votes (1%)
Itís still ongoing842 votes (76%)
Pegasus (100 votes)
I won - the airline just paid up 4 votes (4%)
I won - but I had to fight (eg, appealed to the CAA/other body)1 votes (1%)
I lost Ė but I didnít appeal to the CAA/other body7 votes (7%)
I lost - after appeal to the CAA/other body3 votes (3%)
Itís still ongoing85 votes (85%)
Qantas (169 votes)
I won - the airline just paid up 49 votes (29%)
I won - but I had to fight (eg, appealed to the CAA/other body)3 votes (2%)
I lost Ė but I didnít appeal to the CAA/other body25 votes (15%)
I lost - after appeal to the CAA/other body2 votes (1%)
Itís still ongoing90 votes (53%)
Qatar Airlines (350 votes)
I won - the airline just paid up 54 votes (15%)
I won - but I had to fight (eg, appealed to the CAA/other body)19 votes (5%)
I lost Ė but I didnít appeal to the CAA/other body52 votes (15%)
I lost - after appeal to the CAA/other body13 votes (4%)
Itís still ongoing212 votes (61%)
Ryanair (3678 votes)
I won - the airline just paid up 417 votes (11%)
I won - but I had to fight (eg, appealed to the CAA/other body)148 votes (4%)
I lost Ė but I didnít appeal to the CAA/other body658 votes (18%)
I lost - after appeal to the CAA/other body95 votes (3%)
Itís still ongoing2360 votes (64%)
SAS (177 votes)
I won - the airline just paid up 42 votes (24%)
I won - but I had to fight (eg, appealed to the CAA/other body)9 votes (5%)
I lost Ė but I didnít appeal to the CAA/other body17 votes (10%)
I lost - after appeal to the CAA/other body4 votes (2%)
Itís still ongoing105 votes (59%)
Singapore Airlines (141 votes)
I won - the airline just paid up 24 votes (17%)
I won - but I had to fight (eg, appealed to the CAA/other body)9 votes (6%)
I lost Ė but I didnít appeal to the CAA/other body20 votes (14%)
I lost - after appeal to the CAA/other body7 votes (5%)
Itís still ongoing81 votes (57%)
South African Airways (40 votes)
I won - the airline just paid up 4 votes (10%)
I won - but I had to fight (eg, appealed to the CAA/other body)3 votes (8%)
I lost Ė but I didnít appeal to the CAA/other body9 votes (23%)
I lost - after appeal to the CAA/other body2 votes (5%)
Itís still ongoing22 votes (55%)
Swiss (271 votes)
I won - the airline just paid up 22 votes (8%)
I won - but I had to fight (eg, appealed to the CAA/other body)19 votes (7%)
I lost Ė but I didnít appeal to the CAA/other body40 votes (15%)
I lost - after appeal to the CAA/other body8 votes (3%)
Itís still ongoing182 votes (67%)
TAP Portugal (368 votes)
I won - the airline just paid up 44 votes (12%)
I won - but I had to fight (eg, appealed to the CAA/other body)27 votes (7%)
I lost Ė but I didnít appeal to the CAA/other body23 votes (6%)
I lost - after appeal to the CAA/other body4 votes (1%)
Itís still ongoing270 votes (73%)
Thai Airways (124 votes)
I won - the airline just paid up 16 votes (13%)
I won - but I had to fight (eg, appealed to the CAA/other body)4 votes (3%)
I lost Ė but I didnít appeal to the CAA/other body6 votes (5%)
I lost - after appeal to the CAA/other body4 votes (3%)
Itís still ongoing94 votes (76%)
Thomas Cook (7304 votes)
I won - the airline just paid up 1407 votes (19%)
I won - but I had to fight (eg, appealed to the CAA/other body)402 votes (6%)
I lost Ė but I didnít appeal to the CAA/other body1020 votes (14%)
I lost - after appeal to the CAA/other body394 votes (5%)
Itís still ongoing4081 votes (56%)
Thomson (8460 votes)
I won - the airline just paid up 822 votes (10%)
I won - but I had to fight (eg, appealed to the CAA/other body)425 votes (5%)
I lost Ė but I didnít appeal to the CAA/other body1432 votes (17%)
I lost - after appeal to the CAA/other body384 votes (5%)
Itís still ongoing5397 votes (64%)
Turkish Airlines (298 votes)
I won - the airline just paid up 33 votes (11%)
I won - but I had to fight (eg, appealed to the CAA/other body)8 votes (3%)
I lost Ė but I didnít appeal to the CAA/other body31 votes (10%)
I lost - after appeal to the CAA/other body7 votes (2%)
Itís still ongoing219 votes (73%)
United (705 votes)
I won - the airline just paid up 121 votes (17%)
I won - but I had to fight (eg, appealed to the CAA/other body)40 votes (6%)
I lost Ė but I didnít appeal to the CAA/other body72 votes (10%)
I lost - after appeal to the CAA/other body25 votes (4%)
Itís still ongoing447 votes (63%)
US Airways (191 votes)
I won - the airline just paid up 31 votes (16%)
I won - but I had to fight (eg, appealed to the CAA/other body)8 votes (4%)
I lost Ė but I didnít appeal to the CAA/other body23 votes (12%)
I lost - after appeal to the CAA/other body14 votes (7%)
Itís still ongoing115 votes (60%)
Virgin Atlantic (1747 votes)
I won - the airline just paid up 369 votes (21%)
I won - but I had to fight (eg, appealed to the CAA/other body)87 votes (5%)
I lost Ė but I didnít appeal to the CAA/other body411 votes (24%)
I lost - after appeal to the CAA/other body110 votes (6%)
Itís still ongoing770 votes (44%)
Wizz Air (560 votes)
I won - the airline just paid up 49 votes (9%)
I won - but I had to fight (eg, appealed to the CAA/other body)51 votes (9%)
I lost Ė but I didnít appeal to the CAA/other body74 votes (13%)
I lost - after appeal to the CAA/other body19 votes (3%)
Itís still ongoing367 votes (66%)
Other (1333 votes)
I won - the airline just paid up 159 votes (12%)
I won - but I had to fight (eg, appealed to the CAA/other body)57 votes (4%)
I lost Ė but I didnít appeal to the CAA/other body146 votes (11%)
I lost - after appeal to the CAA/other body57 votes (4%)
Itís still ongoing914 votes (69%)

                   57,174 votes received.

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