Have you tried to claim compensation for flight delays? MoneySaving Poll Results

Souk

Some airlines play hardball with flight delay compensation claims, others pay up when cash is due. If youíve tried to claim since new rules opened the floodgates in late 2012, please tell us how it went below. For more info see Flight Delays Compensation.

Results

Aegean Airlines (155 votes)
I won - the airline just paid up 72 votes (46%)
I won - but I had to fight (eg, appealed to the CAA/other body)19 votes (12%)
I lost Ė but I didnít appeal to the CAA/other body6 votes (4%)
I lost - after appeal to the CAA/other body3 votes (2%)
Itís still ongoing55 votes (35%)
Aeroflot (46 votes)
I won - the airline just paid up 6 votes (13%)
I won - but I had to fight (eg, appealed to the CAA/other body)1 votes (2%)
I lost Ė but I didnít appeal to the CAA/other body6 votes (13%)
I lost - after appeal to the CAA/other body3 votes (7%)
Itís still ongoing30 votes (65%)
Aer Lingus (529 votes)
I won - the airline just paid up 44 votes (8%)
I won - but I had to fight (eg, appealed to the CAA/other body)26 votes (5%)
I lost Ė but I didnít appeal to the CAA/other body106 votes (20%)
I lost - after appeal to the CAA/other body28 votes (5%)
Itís still ongoing325 votes (61%)
Air Asia (33 votes)
I won - the airline just paid up 8 votes (24%)
I won - but I had to fight (eg, appealed to the CAA/other body)1 votes (3%)
I lost Ė but I didnít appeal to the CAA/other body3 votes (9%)
I lost - after appeal to the CAA/other body1 votes (3%)
Itís still ongoing20 votes (61%)
Air Berlin (98 votes)
I won - the airline just paid up 10 votes (10%)
I won - but I had to fight (eg, appealed to the CAA/other body)4 votes (4%)
I lost Ė but I didnít appeal to the CAA/other body6 votes (6%)
I lost - after appeal to the CAA/other body2 votes (2%)
Itís still ongoing76 votes (78%)
Air Canada (262 votes)
I won - the airline just paid up 49 votes (19%)
I won - but I had to fight (eg, appealed to the CAA/other body)28 votes (11%)
I lost Ė but I didnít appeal to the CAA/other body30 votes (11%)
I lost - after appeal to the CAA/other body8 votes (3%)
Itís still ongoing147 votes (56%)
Air China (39 votes)
I won - the airline just paid up 2 votes (5%)
I won - but I had to fight (eg, appealed to the CAA/other body)1 votes (3%)
I lost Ė but I didnít appeal to the CAA/other body5 votes (13%)
I lost - after appeal to the CAA/other body2 votes (5%)
Itís still ongoing29 votes (74%)
Air France (645 votes)
I won - the airline just paid up 164 votes (25%)
I won - but I had to fight (eg, appealed to the CAA/other body)34 votes (5%)
I lost Ė but I didnít appeal to the CAA/other body79 votes (12%)
I lost - after appeal to the CAA/other body25 votes (4%)
Itís still ongoing343 votes (53%)
Air India (236 votes)
I won - the airline just paid up 24 votes (10%)
I won - but I had to fight (eg, appealed to the CAA/other body)8 votes (3%)
I lost Ė but I didnít appeal to the CAA/other body24 votes (10%)
I lost - after appeal to the CAA/other body5 votes (2%)
Itís still ongoing175 votes (74%)
Air New Zealand (25 votes)
I won - the airline just paid up 6 votes (24%)
I won - but I had to fight (eg, appealed to the CAA/other body)1 votes (4%)
I lost Ė but I didnít appeal to the CAA/other body7 votes (28%)
I lost - after appeal to the CAA/other body0 votes (0%)
Itís still ongoing11 votes (44%)
Alitalia (137 votes)
I won - the airline just paid up 5 votes (4%)
I won - but I had to fight (eg, appealed to the CAA/other body)5 votes (4%)
I lost Ė but I didnít appeal to the CAA/other body19 votes (14%)
I lost - after appeal to the CAA/other body8 votes (6%)
Itís still ongoing100 votes (73%)
American Airlines (676 votes)
I won - the airline just paid up 121 votes (18%)
I won - but I had to fight (eg, appealed to the CAA/other body)23 votes (3%)
I lost Ė but I didnít appeal to the CAA/other body68 votes (10%)
I lost - after appeal to the CAA/other body15 votes (2%)
Itís still ongoing449 votes (66%)
ANA (5 votes)
I won - the airline just paid up 2 votes (40%)
I won - but I had to fight (eg, appealed to the CAA/other body)0 votes (0%)
I lost Ė but I didnít appeal to the CAA/other body0 votes (0%)
I lost - after appeal to the CAA/other body0 votes (0%)
Itís still ongoing3 votes (60%)
BMI Regional (169 votes)
I won - the airline just paid up 13 votes (8%)
I won - but I had to fight (eg, appealed to the CAA/other body)5 votes (3%)
I lost Ė but I didnít appeal to the CAA/other body36 votes (21%)
I lost - after appeal to the CAA/other body5 votes (3%)
Itís still ongoing110 votes (65%)
British Airways (5401 votes)
I won - the airline just paid up 1774 votes (33%)
I won - but I had to fight (eg, appealed to the CAA/other body)228 votes (4%)
I lost Ė but I didnít appeal to the CAA/other body656 votes (12%)
I lost - after appeal to the CAA/other body94 votes (2%)
Itís still ongoing2649 votes (49%)
Brussels Airlines (202 votes)
I won - the airline just paid up 51 votes (25%)
I won - but I had to fight (eg, appealed to the CAA/other body)7 votes (3%)
I lost Ė but I didnít appeal to the CAA/other body17 votes (8%)
I lost - after appeal to the CAA/other body5 votes (2%)
Itís still ongoing122 votes (60%)
Cathay Pacific (110 votes)
I won - the airline just paid up 21 votes (19%)
I won - but I had to fight (eg, appealed to the CAA/other body)6 votes (5%)
I lost Ė but I didnít appeal to the CAA/other body10 votes (9%)
I lost - after appeal to the CAA/other body4 votes (4%)
Itís still ongoing69 votes (63%)
Continental (62 votes)
I won - the airline just paid up 8 votes (13%)
I won - but I had to fight (eg, appealed to the CAA/other body)2 votes (3%)
I lost Ė but I didnít appeal to the CAA/other body18 votes (29%)
I lost - after appeal to the CAA/other body5 votes (8%)
Itís still ongoing29 votes (47%)
Croatia Airlines (23 votes)
I won - the airline just paid up 7 votes (30%)
I won - but I had to fight (eg, appealed to the CAA/other body)0 votes (0%)
I lost Ė but I didnít appeal to the CAA/other body4 votes (17%)
I lost - after appeal to the CAA/other body0 votes (0%)
Itís still ongoing12 votes (52%)
Cyprus Airways (17 votes)
I won - the airline just paid up 1 votes (6%)
I won - but I had to fight (eg, appealed to the CAA/other body)0 votes (0%)
I lost Ė but I didnít appeal to the CAA/other body4 votes (24%)
I lost - after appeal to the CAA/other body3 votes (18%)
Itís still ongoing9 votes (53%)
Delta (284 votes)
I won - the airline just paid up 46 votes (16%)
I won - but I had to fight (eg, appealed to the CAA/other body)8 votes (3%)
I lost Ė but I didnít appeal to the CAA/other body31 votes (11%)
I lost - after appeal to the CAA/other body7 votes (2%)
Itís still ongoing192 votes (68%)
Eastern Airways (43 votes)
I won - the airline just paid up 13 votes (30%)
I won - but I had to fight (eg, appealed to the CAA/other body)2 votes (5%)
I lost Ė but I didnít appeal to the CAA/other body3 votes (7%)
I lost - after appeal to the CAA/other body2 votes (5%)
Itís still ongoing23 votes (53%)
Easyjet (6748 votes)
I won - the airline just paid up 1227 votes (18%)
I won - but I had to fight (eg, appealed to the CAA/other body)254 votes (4%)
I lost Ė but I didnít appeal to the CAA/other body904 votes (13%)
I lost - after appeal to the CAA/other body134 votes (2%)
Itís still ongoing4229 votes (63%)
El Al (43 votes)
I won - the airline just paid up 9 votes (21%)
I won - but I had to fight (eg, appealed to the CAA/other body)0 votes (0%)
I lost Ė but I didnít appeal to the CAA/other body10 votes (23%)
I lost - after appeal to the CAA/other body0 votes (0%)
Itís still ongoing24 votes (56%)
Emirates (871 votes)
I won - the airline just paid up 104 votes (12%)
I won - but I had to fight (eg, appealed to the CAA/other body)20 votes (2%)
I lost Ė but I didnít appeal to the CAA/other body152 votes (17%)
I lost - after appeal to the CAA/other body45 votes (5%)
Itís still ongoing550 votes (63%)
Etihad (323 votes)
I won - the airline just paid up 29 votes (9%)
I won - but I had to fight (eg, appealed to the CAA/other body)11 votes (3%)
I lost Ė but I didnít appeal to the CAA/other body33 votes (10%)
I lost - after appeal to the CAA/other body9 votes (3%)
Itís still ongoing241 votes (75%)
Finnair (133 votes)
I won - the airline just paid up 12 votes (9%)
I won - but I had to fight (eg, appealed to the CAA/other body)6 votes (5%)
I lost Ė but I didnít appeal to the CAA/other body15 votes (11%)
I lost - after appeal to the CAA/other body1 votes (1%)
Itís still ongoing99 votes (74%)
Flybe (1591 votes)
I won - the airline just paid up 449 votes (28%)
I won - but I had to fight (eg, appealed to the CAA/other body)59 votes (4%)
I lost Ė but I didnít appeal to the CAA/other body99 votes (6%)
I lost - after appeal to the CAA/other body27 votes (2%)
Itís still ongoing957 votes (60%)
Germanwings (170 votes)
I won - the airline just paid up 14 votes (8%)
I won - but I had to fight (eg, appealed to the CAA/other body)8 votes (5%)
I lost Ė but I didnít appeal to the CAA/other body10 votes (6%)
I lost - after appeal to the CAA/other body5 votes (3%)
Itís still ongoing133 votes (78%)
Iberia (355 votes)
I won - the airline just paid up 11 votes (3%)
I won - but I had to fight (eg, appealed to the CAA/other body)28 votes (8%)
I lost Ė but I didnít appeal to the CAA/other body52 votes (15%)
I lost - after appeal to the CAA/other body9 votes (3%)
Itís still ongoing255 votes (72%)
Icelandair (133 votes)
I won - the airline just paid up 43 votes (32%)
I won - but I had to fight (eg, appealed to the CAA/other body)5 votes (4%)
I lost Ė but I didnít appeal to the CAA/other body7 votes (5%)
I lost - after appeal to the CAA/other body5 votes (4%)
Itís still ongoing73 votes (55%)
Jet Airways (104 votes)
I won - the airline just paid up 18 votes (17%)
I won - but I had to fight (eg, appealed to the CAA/other body)3 votes (3%)
I lost Ė but I didnít appeal to the CAA/other body14 votes (13%)
I lost - after appeal to the CAA/other body6 votes (6%)
Itís still ongoing63 votes (61%)
Jet2.com (3041 votes)
I won - the airline just paid up 237 votes (8%)
I won - but I had to fight (eg, appealed to the CAA/other body)91 votes (3%)
I lost Ė but I didnít appeal to the CAA/other body639 votes (21%)
I lost - after appeal to the CAA/other body140 votes (5%)
Itís still ongoing1934 votes (64%)
Kenya Airways (61 votes)
I won - the airline just paid up 13 votes (21%)
I won - but I had to fight (eg, appealed to the CAA/other body)5 votes (8%)
I lost Ė but I didnít appeal to the CAA/other body9 votes (15%)
I lost - after appeal to the CAA/other body1 votes (2%)
Itís still ongoing33 votes (54%)
KLM (831 votes)
I won - the airline just paid up 225 votes (27%)
I won - but I had to fight (eg, appealed to the CAA/other body)33 votes (4%)
I lost Ė but I didnít appeal to the CAA/other body116 votes (14%)
I lost - after appeal to the CAA/other body17 votes (2%)
Itís still ongoing440 votes (53%)
Korea Air (5 votes)
I won - the airline just paid up 1 votes (20%)
I won - but I had to fight (eg, appealed to the CAA/other body)0 votes (0%)
I lost Ė but I didnít appeal to the CAA/other body1 votes (20%)
I lost - after appeal to the CAA/other body0 votes (0%)
Itís still ongoing3 votes (60%)
Loganair (80 votes)
I won - the airline just paid up 29 votes (36%)
I won - but I had to fight (eg, appealed to the CAA/other body)2 votes (3%)
I lost Ė but I didnít appeal to the CAA/other body13 votes (16%)
I lost - after appeal to the CAA/other body0 votes (0%)
Itís still ongoing36 votes (45%)
LOT Polish Airlines (56 votes)
I won - the airline just paid up 8 votes (14%)
I won - but I had to fight (eg, appealed to the CAA/other body)1 votes (2%)
I lost Ė but I didnít appeal to the CAA/other body7 votes (13%)
I lost - after appeal to the CAA/other body1 votes (2%)
Itís still ongoing39 votes (70%)
Lufthansa (575 votes)
I won - the airline just paid up 90 votes (16%)
I won - but I had to fight (eg, appealed to the CAA/other body)30 votes (5%)
I lost Ė but I didnít appeal to the CAA/other body83 votes (14%)
I lost - after appeal to the CAA/other body18 votes (3%)
Itís still ongoing354 votes (62%)
Malaysia Airlines (228 votes)
I won - the airline just paid up 33 votes (14%)
I won - but I had to fight (eg, appealed to the CAA/other body)7 votes (3%)
I lost Ė but I didnít appeal to the CAA/other body24 votes (11%)
I lost - after appeal to the CAA/other body7 votes (3%)
Itís still ongoing157 votes (69%)
Monarch (4906 votes)
I won - the airline just paid up 623 votes (13%)
I won - but I had to fight (eg, appealed to the CAA/other body)246 votes (5%)
I lost Ė but I didnít appeal to the CAA/other body1102 votes (22%)
I lost - after appeal to the CAA/other body301 votes (6%)
Itís still ongoing2634 votes (54%)
Norwegian (1070 votes)
I won - the airline just paid up 80 votes (7%)
I won - but I had to fight (eg, appealed to the CAA/other body)43 votes (4%)
I lost Ė but I didnít appeal to the CAA/other body121 votes (11%)
I lost - after appeal to the CAA/other body11 votes (1%)
Itís still ongoing815 votes (76%)
Pegasus (98 votes)
I won - the airline just paid up 4 votes (4%)
I won - but I had to fight (eg, appealed to the CAA/other body)1 votes (1%)
I lost Ė but I didnít appeal to the CAA/other body7 votes (7%)
I lost - after appeal to the CAA/other body3 votes (3%)
Itís still ongoing83 votes (85%)
Qantas (162 votes)
I won - the airline just paid up 48 votes (30%)
I won - but I had to fight (eg, appealed to the CAA/other body)2 votes (1%)
I lost Ė but I didnít appeal to the CAA/other body23 votes (14%)
I lost - after appeal to the CAA/other body2 votes (1%)
Itís still ongoing87 votes (54%)
Qatar Airlines (343 votes)
I won - the airline just paid up 53 votes (15%)
I won - but I had to fight (eg, appealed to the CAA/other body)19 votes (6%)
I lost Ė but I didnít appeal to the CAA/other body51 votes (15%)
I lost - after appeal to the CAA/other body12 votes (3%)
Itís still ongoing208 votes (61%)
Ryanair (3554 votes)
I won - the airline just paid up 389 votes (11%)
I won - but I had to fight (eg, appealed to the CAA/other body)143 votes (4%)
I lost Ė but I didnít appeal to the CAA/other body645 votes (18%)
I lost - after appeal to the CAA/other body94 votes (3%)
Itís still ongoing2283 votes (64%)
SAS (173 votes)
I won - the airline just paid up 41 votes (24%)
I won - but I had to fight (eg, appealed to the CAA/other body)9 votes (5%)
I lost Ė but I didnít appeal to the CAA/other body16 votes (9%)
I lost - after appeal to the CAA/other body4 votes (2%)
Itís still ongoing103 votes (60%)
Singapore Airlines (139 votes)
I won - the airline just paid up 24 votes (17%)
I won - but I had to fight (eg, appealed to the CAA/other body)9 votes (6%)
I lost Ė but I didnít appeal to the CAA/other body20 votes (14%)
I lost - after appeal to the CAA/other body7 votes (5%)
Itís still ongoing79 votes (57%)
South African Airways (39 votes)
I won - the airline just paid up 4 votes (10%)
I won - but I had to fight (eg, appealed to the CAA/other body)3 votes (8%)
I lost Ė but I didnít appeal to the CAA/other body9 votes (23%)
I lost - after appeal to the CAA/other body2 votes (5%)
Itís still ongoing21 votes (54%)
Swiss (266 votes)
I won - the airline just paid up 21 votes (8%)
I won - but I had to fight (eg, appealed to the CAA/other body)18 votes (7%)
I lost Ė but I didnít appeal to the CAA/other body39 votes (15%)
I lost - after appeal to the CAA/other body8 votes (3%)
Itís still ongoing180 votes (68%)
TAP Portugal (360 votes)
I won - the airline just paid up 43 votes (12%)
I won - but I had to fight (eg, appealed to the CAA/other body)26 votes (7%)
I lost Ė but I didnít appeal to the CAA/other body23 votes (6%)
I lost - after appeal to the CAA/other body4 votes (1%)
Itís still ongoing264 votes (73%)
Thai Airways (122 votes)
I won - the airline just paid up 16 votes (13%)
I won - but I had to fight (eg, appealed to the CAA/other body)4 votes (3%)
I lost Ė but I didnít appeal to the CAA/other body6 votes (5%)
I lost - after appeal to the CAA/other body3 votes (2%)
Itís still ongoing93 votes (76%)
Thomas Cook (7250 votes)
I won - the airline just paid up 1398 votes (19%)
I won - but I had to fight (eg, appealed to the CAA/other body)400 votes (6%)
I lost Ė but I didnít appeal to the CAA/other body1013 votes (14%)
I lost - after appeal to the CAA/other body393 votes (5%)
Itís still ongoing4046 votes (56%)
Thomson (8363 votes)
I won - the airline just paid up 810 votes (10%)
I won - but I had to fight (eg, appealed to the CAA/other body)416 votes (5%)
I lost Ė but I didnít appeal to the CAA/other body1411 votes (17%)
I lost - after appeal to the CAA/other body384 votes (5%)
Itís still ongoing5342 votes (64%)
Turkish Airlines (295 votes)
I won - the airline just paid up 33 votes (11%)
I won - but I had to fight (eg, appealed to the CAA/other body)8 votes (3%)
I lost Ė but I didnít appeal to the CAA/other body29 votes (10%)
I lost - after appeal to the CAA/other body6 votes (2%)
Itís still ongoing219 votes (74%)
United (694 votes)
I won - the airline just paid up 121 votes (17%)
I won - but I had to fight (eg, appealed to the CAA/other body)40 votes (6%)
I lost Ė but I didnít appeal to the CAA/other body70 votes (10%)
I lost - after appeal to the CAA/other body25 votes (4%)
Itís still ongoing438 votes (63%)
US Airways (190 votes)
I won - the airline just paid up 31 votes (16%)
I won - but I had to fight (eg, appealed to the CAA/other body)8 votes (4%)
I lost Ė but I didnít appeal to the CAA/other body22 votes (12%)
I lost - after appeal to the CAA/other body14 votes (7%)
Itís still ongoing115 votes (61%)
Virgin Atlantic (1724 votes)
I won - the airline just paid up 362 votes (21%)
I won - but I had to fight (eg, appealed to the CAA/other body)86 votes (5%)
I lost Ė but I didnít appeal to the CAA/other body408 votes (24%)
I lost - after appeal to the CAA/other body110 votes (6%)
Itís still ongoing758 votes (44%)
Wizz Air (534 votes)
I won - the airline just paid up 46 votes (9%)
I won - but I had to fight (eg, appealed to the CAA/other body)50 votes (9%)
I lost Ė but I didnít appeal to the CAA/other body71 votes (13%)
I lost - after appeal to the CAA/other body18 votes (3%)
Itís still ongoing349 votes (65%)
Other (1295 votes)
I won - the airline just paid up 154 votes (12%)
I won - but I had to fight (eg, appealed to the CAA/other body)56 votes (4%)
I lost Ė but I didnít appeal to the CAA/other body144 votes (11%)
I lost - after appeal to the CAA/other body57 votes (4%)
Itís still ongoing884 votes (68%)

                   56,122 votes received.

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