
Ordering online? Your address could leave you flat
If you live in a flat conversion, did you know you could end up missing out on top deals because many retailers won’t recognise your address, which could mean you fail a credit check? I’m still waiting for an application for an online savings account to go through two weeks in, because the bank’s application form did...

Would you get a bank account with a free dog?
We’re all used to banks offering freebies to lure us into lending them our cash. They start us young – remember NatWest’s 1980s free piggy banks? – before giving us railcards or cold, hard cash as students. Even for sober, sensible grown-ups, there’s a range of offers to tempt us to switch our custom. But the oddest...

Customer satisfaction forms: friend or foe?
Cycling along the canal path in Gloucester during my long weekend away, I was blissfully unaware my every move was being tracked. From picking up my wellies at Tesco, to the much needed caffeine pit stop at Costa, my loyalty and debit cards (all linked to my personal email account) had activated ‘customer satisfaction’ and ‘feedback forms’...

Battle of the bands … my council tax band success
I’m a relative newcomer to MSE Towers, having pitched up a few months back as a sub-editor. It’s my job to make sure the site’s accurate, reads well and that we don’t say anything too rude about anyone. Part of my role involves going back through the scores of guides and tools and making sure they’re all...

Just a small town girl, living in a very expensive world
OK, so technically Canterbury is a city, not a town and it’s not like I haven’t lived away from home before (I lived in South America for half of last year). But moving to London is a whole different ball game, especially when it comes to the cost of living. Rent and bills are fairly non-negotiable, so...

London to Paris for two for £20… £300 to get home
Last weekend, I learnt a very important financial lesson: time really is money. Let me start from the beginning, when times were much happier (and I was richer), with the main pic (right) to prove it. Being the romantic MoneySaver I am, when Megabus announced it was offering journeys to Paris from £1, I jumped at the...
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