Monthly Archives: September 2014

How I used a warranty to replace earphones I’d had for almost three years

When my earphones stopped working after two and a half years of almost daily use, my first thought was that I’d simply buy a new pair from the same company (RHA). It wasn’t until I was comparing prices that I noticed that the earphones came with a three year warranty. I’m the type of person who keeps...

MSE Sam

30 September 2014

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The ASA claims our broadband write-up’s ‘misleading’ – we disagree

The Advertising Standards Authority (ASA) has today ruled that a TalkTalk broadband and line rental deal we wrote about earlier this year was not clear enough – something we disagree with. Naturally, we are deeply frustrated by the ruling, particularly as it claimed – wrongly in our opinion – our write-up was "misleading". The ASA upheld two...

Guy Anker

9 September 2014

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