To fly but NOT to serve. Is British Airways’ new M&S paid-for food service always this shambolic?
I want to like the UK institution that is British Airways but I fear its service is hitting turbulence, begging the question whether it’s worth paying its often higher prices over rivals such as Easyjet. This is summed up by the seemingly chaotic implementation of its new, chargeable M&S food service on most short-haul flights, which in...
26 September 2023
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