Why we are doing this: We want to test if some firms constantly play a 'sorry, we're experiencing unusually high call volumes' message to put people off staying on the line. And we need your help to gather the data...
From banks and broadband, mobile, credit card, energy, water and sewerage firms
Why we are doing this: We want to test if some firms constantly play a 'sorry, we're experiencing unusually high call volumes' message to put people off staying on the line. And we need your help to gather the data...