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MoneySavingExpert.com Cookie Policy
Here's where you can find out why and where we use them
This is the Cookie Policy for MoneySavingExpert.com, our related mobile apps or other similar devices, our clubs and tools, and the MSE Forum (the "Site").
Protecting your personal information is really important to us and falls squarely into our strategy of helping you, the consumer. We recommend you read our Privacy Policy which details how we collect, use and protect your personal information.
Cookies we use
This section details where and why we use the cookies listed below.
We try to ensure this list is always up to date, but it is possible that the services we use may make changes to their cookie names and purposes and we may not be able to reflect these changes in this policy straightaway.
Section |
Cookies |
Description |
How long do we keep it for? |
| Main Site | ckmse |
We use this cookie to store your 'cookie consent' preferences.
|
90 days |
cookieNotification-test2 dropCookieTest |
We use these cookies when you're new to our Site. You'll see a message that lets you know how and why we use cookies. We drop a cookie to make sure you only see this message once. We also drop a cookie to notify you if we're experiencing issues dropping cookies that may affect your onsite experience. |
1 year 1 day |
|
source |
We use this cookie to store where you've come from and to help deliver better and more relevant information to you about our Site that we think you'd be interested in. |
Session |
|
web-session-id |
We use this cookie as a unique ID to remember your interactions on our Site. It helps us to make your onsite experience better. |
Session |
|
visitorId |
We use this cookie as a unique ID to remember your interactions on our Site. It helps us to make your web browsing experience better. |
Until 6 October 2037 |
|
swipeHint |
We use this cookie if you're new to our Site, and on a mobile device. We give you a hint to show you how to use our scrolling top menu. This cookie ensures we don't show you this hint again if you're a regular visitor. |
90 days |
|
tip |
We use this cookie if you're new to our Site. You should've seen a pop-up inviting you to sign up to our free weekly Money Tips email. This makes sure you only see it once if you're a regular visitor. |
90 days |
|
pod-browser-id
|
We use this cookie to test whether the browser supports cookies. |
90 days |
|
| Clubs and Tools | Podium.MSE.SessionId _hj*
|
Mortgages: We use these cookies to manage the Mortgage Best Buys experience, keeping your data secure and your onsite experience consistent. It's necessary to run, as our Mortgage Best Buys tool will not function correctly without it. |
Session 1 year
|
CC-TOKEN ccSessionID JSESSIONID ccWW |
Credit Club: We use these cookies for functionality for our Credit Club. If these cookies are disabled, you'll have difficulty using Credit Club. |
1 year 1 year Session Session |
|
gaid landingPage CECsource LegacySource |
Cheap Energy Club: We use these cookies for analytics and tracking for Cheap Energy Club. If these cookies are disabled, you'll have difficulty navigating our Cheap Energy Club. |
Session Session 1 year 1 year |
|
sessionID JSESSIONID ECSession isGuest |
Cheap Energy Club: We use these cookies to improve user experience on our Site and test the guest checkout functionality. It also allows us to keep you logged in and to serve you more relevant content. It makes it easier for our user support team to answer your questions too. |
Session Session 30 mins Session |
|
Collective-switch-tariff isAuthenticated |
Cheap Energy Club: We use these cookies for storing your tariff choice and which tariff you're interested in. It will also quickly identify whether you are logged in to complete your tariff switch. |
Session 1 year |
|
cecOkOrBetterModalCookie |
Cheap Energy Club: We use this cookie to check whether you've already seen our message on the results page explaining that you can filter results by customer service rating. |
Session |
|
_dtl_ref1 _dtl_ref2 _dtl_ref3 _dtl_tsid |
Broadband Unbundled deals: We use these cookies to see how you found us and which website you came from, or something else about your journey to our Site. This helps us to understand which of our online marketing channels is most effective and allows us to reward some external websites for directing you to us. |
1 day 1 day 1 day Session |
|
_dtl_uid algoStoreSessionId usercontext |
Broadband Unbundled deals: We use these cookies to see if you've made separate visits to our Site at different times. This allows us to offer you a more customised experience by remembering your previous preferences. |
2 years Session Session |
|
localPostCode_mse |
eBay Local Deals Finder: |
Session |
|
| Forum | forum_jump_agree |
We use this cookie to make sure our Forum deals-feed warning message is only shown to you once. If accepted, this allows us to tell you that the Forum content is user driven and not verified by us. It's necessary and required to allow you to continue to the deal. |
1 year |
forum_view
|
We use this cookie for our Forum functionality. It's used to change the view of the Forum. |
1 year |
|
bbboard_agreement |
We use this cookie in the gambling Forum plug-in. You must agree to the specific rules for that Forum before you can post. |
1 year |
|
bbcoppaage |
We use this cookie in the verification form feature in the registration process. |
1 year |
|
bblanguageid |
We use this cookie for changing the language on Forum accounts. |
1 year |
|
bblastactivity |
We use this cookie to record what you did when you last used the Forum, so this cookie is updated constantly. |
1 year |
|
bblastvisit |
We use this cookie to update the last visit and last activity times for guests and registered users (differently). Last visit is set to the last activity time (before it's updated). Last activity is always set to the specified time. |
1 year |
|
bbpassword |
We use this cookie to store an encrypted version of your password when you're logged in to our Forum. It's checked every time the page loads. |
1 year |
|
bbpoll_voted |
We use this cookie to check if you've already voted in the poll that you're viewing. |
1 year |
|
bbsessionhash |
We use this cookie for security purposes. It's checked on every page-load. |
1 year |
|
bbspam_report |
We use this cookie for updating thread-counts when a thread is removed. |
1 year |
|
bbstyleid |
We use this cookie to record the Forum style you've chosen. |
1 year |
|
bbthread_lastview |
We use this cookie as an ID of the last viewed thread. |
1 year |
|
bbthread_rate |
We use this cookie to store your thread rating. |
1 year |
|
bbuserid |
We use this cookie to store your user ID. We check this every time a page loads. |
1 year |
|
bdiscussion_marking |
We use this cookie to check the read-time of a discussion. |
1 year |
|
Forumpwd |
We use this cookie if you've entered a protected Forum. It stores the password. |
1 year |
|
Referrerid |
We use this cookie to store the ID of an account. |
1 year |
|
Threadedmode |
We use this cookie if you'd like to switch between 'linear', 'hybrid' and 'threaded' display modes. |
1 year |
|
%-tk e.g vf_mse_XKPXI-tk %-Vv e.g. vf_mse_XKPXI-Vv %-vA e.g. vf_mse_XKPXI-vA __vnf vf-%-sid e.g. vf_mse_XKPXI-sid |
We use these cookies to operate our Forum. |
Session 20 minutes 2 years 256 days 10 minutes |
|
vbulletin_collapse |
We use this cookie to store a list of 'collapsible' boxes. |
1 year |
|
vbulletin_inlinepicture |
We use this cookie if you want to remove an image. |
1 year |
|
vbulletin_inlinepm |
We use this cookie for when you want to mass-manage private messages on private.php using the check boxes. |
1 year |
|
vbulletin_inlinepost |
We use this cookie to store a list of post IDs for multiple purposes such as copypost, spampost, dodeletespam and forum_prune. |
1 year |
|
vbulletin_inlinethread |
We use this cookie to store the thread or post ID when you edit the content inline. |
1 year |
|
vbulletin_inlinevmessage |
We use this cookie to store visitor messages. |
1 year |
|
vbulletin_multiquote |
We use this cookie to store the content of a post if you want to quote it in one of your own posts. |
1 year |
Third-party cookies
Cookies |
Description |
How long do we keep it for? |
Privacy policy |
|
UserZoom |
Uzchkcookie |
We use these cookies to understand how our Site is being used, to improve your experience. |
Session 1 day 2 years |
|
Chartbeat |
_cb_ls |
We use these cookies to help us see where you are on our Site so we can tailor articles and your onsite experience. User data is kept anonymous throughout. |
395 days |
|
Cloudflare |
Cfduid |
We use these cookies to maintain Site stability and functionality. |
1 year 1 year |
|
Optimizely |
optimizelyBuckets |
We use these cookies to help us maintain the performance of our Site and for A/B testing – a method of comparing two versions of a webpage against each other to determine which one performs better. |
6 months 6 months 15 seconds 15 seconds 15 seconds Session Session |
|
Contentsquare |
_cs_same_site |
We use these cookies to help us understand how our Site is being used to improve your experience. |
Session |
|
Embedly |
em_cdn_uid |
We use these cookies to deliver content tailored to your interests and save your cookie preferences for you. |
1 year |
|
Alchemer |
PHPSESSID |
We use these cookies to identify whether you are logged in, for security purposes, and to allow the use of software features. This allows us to see how visitors use our Site and to identify a unique survey response for users taking part in surveys on our Site. |
Session |
|
Zendesk |
_help_center_session |
We use these cookies to help us power our FAQ systems. |
Session |
|
Swiftype |
__st_user_uuid |
We use these cookies to help measure user interaction on our Site, which in turn helps us to improve the quality and reliability of our Site. |
10 years |
|
YouTube |
GPS |
We use these cookies to: GPS – register a unique ID on mobile devices to enable tracking based on geographical GPS location. |
Session |
|
Google Forms |
S |
We use these cookies to understand how the Site is being used and accessed to improve your experience. Please be aware that Google stores the information collected by the cookies on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Any information generated by these cookies will be used in accordance with our Privacy Policy, this Cookie Policy and Google's privacy policy and cookie policy. |
Session |
|
Google Analytics |
_ga, |
Session Session 30 seconds 1 day |
||
Google Ads |
_gclxxxx |
90 days |
||
Google Optimize |
_gaexp |
90 days |
||
Dynatrace |
dtCookie dtLatC dtPC dtSa rxVisitor rxvt
|
We use these cookies to: dtCookie – track our Site users across multiple visits. It also measures the amount of time it takes for the host server to receive and process a request for an object on a page. dtLatC – track user behaviour, but this doesn't collect information that identifies you. All information in this cookie is aggregated and therefore anonymous. It's only used to improve how our Site works. dtPC – store information about Site interaction. dtSa – improve how our Site works. rxVisitor and rxvt – store an anonymous ID to associate our Site sessions from returning users and to remember choices you've made. This allows us to provide personal features to you on our Site. |
Session Session Session Session Session Session |
|
Zendesk Chat |
__zlcmid |
We use this cookie to store the Zendesk Chat ID used to identify a device across visits. |
1 year |
|
lang |
We use this cookie as part of Twitter's embedded services on our website, for example, sharing articles/posts from our Site. |
Session |
||
Bing |
MUID |
We use these cookies to understand how our Site is being used, to improve user experience and to show and share content on other Microsoft services, such as Outlook, based on users' previous visits to our Site. Please be aware that Bing is a service of the Microsoft Corporation. Microsoft may transfer the information collected by the cookies to servers outside the European Economic Area in countries that have the appropriate safeguards. Any information generated by these cookies will be used in accordance with our Privacy Policy, this Cookie Policy and Bing Ads' privacy policy. |
1 year |
Bing privacy policy |
We use this cookie when you share content from our Site on Facebook. We also use Facebook Analytics to understand how our Facebook page and Site are being used and to optimise Facebook user activities based on users interacting with our Facebook content. User data is all anonymous. Any information generated by these cookies will be used in accordance with our Privacy Policy, this Cookie Policy, and Facebook's privacy policy and cookie policy. |
3 Months |
Similar technologies to cookies
We use 'LocalStorage' which behaves more like persistent cookies. Data is not automatically destroyed unless it is cleared through JavaScript code.
We use 'web beacons' which are clear picture files used to keep track of your navigation through a website or websites. Web beacons can also be referred to as web bugs, page bugs, clear GIFs or tracking pixels. We use the following web beacons:
- Google Analytics – used to help improve the functionality and performance of our Site. Data that is collected is always aggregated to provide statistical information about site usage, ie, reporting visitors/clicks by day/source/device/channel (page).
- Visitor pixels – this enables us to record page impressions for each user session and across different sessions (ie, visits) to our Site. We also use it for analytics to capture where traffic has come from to reach our Site (eg, Google, our Money Tips email, social media etc).
We also use 'tracking pixels' in our weekly Money Tips email from our email delivery service provider. This helps us to ensure that it reaches your inbox safely and tells us whether you opened it and how you engaged with it. For example, it will tell us the device type the email was opened on and how long it was opened for. We only use this information to help us improve our Money Tips email.
Other information
We aim to keep the cookies information provided to you as accurate as possible and use all reasonable efforts to review and update the details. It's possible that the services we use may make changes to their cookie names and purposes. This won't be reflected in our Cookie Policy straightaway.
If you want any further information on cookies, including how to see what cookies have been set and how to manage, delete and turn them off, please visit AboutCookies.org or AllAboutCookies.org. Please note these are external websites and we're not responsible for the accuracy of the information provided to you on these sites.
Spotted out of date info/broken links? Email: brokenlink@moneysavingexpert.com
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