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Cookies Policy - Money Saving Expert

Cookies Policy - Money Saving Expert

Why and where we use them

Updated 19 August 2019

This is the Cookie Policy for MoneySavingExpert.com, our related mobile apps or other similar devices, our tools and the MSE Forum (the "Site").

Protecting your personal information is really important to us and falls squarely into our strategy of helping you, the consumer. We recommend you read our Privacy Policy which details how we collect, use and protect your personal information.

Cookies Policy Q&A

Cookies We Use

This section details the cookies we use.

We try to ensure this list is always up to date, but it is possible that the services we use may make changes to their cookie names and purposes and we may not be able to reflect these changes in this policy straightaway.

Section	Sub Section	Description	Name	How long do we keep it for?
Site	Tip Cookie	If you're new to the Site, you should have seen a pop-up inviting you to sign up for our free weekly email. This makes sure you only see it once if you're a regular visitor.	tip	90 days
	Cookie notifications	When you're new to the Site, you'll see a cookies message letting you know how and why we use cookies. We drop a cookie to make sure you only see this message once. We also drop a cookie to notify you if we're experiencing issues dropping cookies that may affect your experience.	cookieNotification-test2	1 year
	Cookie notifications		dropCookieTest	1 day
	Loadbalancing	When you enter the site, this cookie will help maintain the stability and functionality of the site, meaning that you have a good online experience.	__cfduid	1 year
	Swipe Hint Cookie	If you're new to the Site, and on a mobile device, we give you a hint to show you how to use our scrolling top menu. This cookie ensures we don't show you this hint again if you're a regular visitor. TABLE_CELL_STYLE	swipeHint	90 days
	VisitorId	We use this unique ID to remember a user's interactions on our Site to help us make your browsing experience better.	visitorid	1 year
	Source	We use this cookie to store where you have come from and to help deliver to you better and more relevant information about our Site that we think you'd be interested in.	source	Session
	web-session-id	This is a unique ID used to remember your interactions on our Site to help us make your Site experience better.	web-session-id	Session
Tools and calculators	Eligibility Tools TABLE_CELL_STYLE	What does it do? A session cookie is stored in temporary memory and is not retained after the browser is closed. Session cookies do not collect information from your computer. They typically store information in the form of a session identification that does not identify you personally. TABLE_CELL_STYLE Necessary? Yes – you cannot complete a search without a session cookie as it allows the application to confirm who you are.	session-id	90 minutes
			AntiXSRFToken	1 year
			hdasc	1 year
	Forum WOW Feeder	What does it do? This makes sure the forum deals-feed warning message is only shown once. If accepted, this allows us to tell you that the forum content is user driven and not verified by us. TABLE_CELL_STYLE Necessary? Yes, it's required to allow you to continue to the deal.	forum_jump_agree	1 year
	Ebay Local Deals Finder	What does it do? Sets a cookie to store your postcode. TABLE_CELL_STYLE Necessary? No. It's not essential for the tool to work, but it should make using it easier.	Local_postcode_mse	1 year
	TABLE_CELL_STYLE TABLE_CELL_STYLE TABLE_CELL_STYLE TABLE_CELL_STYLE TABLE_CELL_STYLE Cheap Energy Club TABLE_CELL_STYLE TABLE_CELL_STYLE TABLE_CELL_STYLE TABLE_CELL_STYLE TABLE_CELL_STYLE TABLE_CELL_STYLE TABLE_CELL_STYLE TABLE_CELL_STYLE	TABLE_CELL_STYLE TABLE_CELL_STYLE TABLE_CELL_STYLE What does it do? Cheap Energy Club uses six cookies to improve user experience. The use of these cookies allows us to keep you logged in and to serve you more relevant content. It also makes it easier for our user support team to answer your questions. TABLE_CELL_STYLE Necessary? The sessionId cookie is necessary, as Cheap Energy Club will only work if it's enabled. The other five cookies are not necessary, but if disabled, Cheap Energy Club won't be as easy to use.	sessionId	1 year
			LandingPage	1 year
			CECSource	1 year
			LegacySource	1 year
			ECSession	Session
			IsAuthenticated	1 year
			JSESSIONID	1 year
			Collective-switch-tariff	1 year
			isGuest	1 year
			cecOkOrBetterModalCookie	1 year
	Credit Club TABLE_CELL_STYLE TABLE_CELL_STYLE TABLE_CELL_STYLE	What does it do? Credit Club uses four cookies. The use of three of these cookies allows us to authenticate you and protect your data by logging you out after inactivity. The fourth cookie is used to help us identify you through your journey and ensure we tie your user experience together. TABLE_CELL_STYLE Necessary? The JSESSIONID, ccSessionId and lastActivity cookies are necessary, as Credit Club will only work if they are enabled. The other cookie, visitorId, is not necessary, but if disabled, Credit Club won't be as easy to use.	JSESSIONID	1 year
			ccSessionID	1 year
			cc-token	1 year
			rx*	1 year
			dt*	1 year
MSE Forum	bbboard_agreement	Used in the gambling forum plug-in. You must agree to the specific rules for that forum before you can post.	bbboard_agreement	1 year
	bbcoppaage	Used in the verification form feature on the registration process.	bbcoppaage	1 year
	bblanguageid	Used for changing the language on forum accounts.	bblanguageid	1 year
	bblastactivity	Checks what you did when you last used the forum. A constantly updated cookie.	bblastactivity	1 year
	Bblastvisit	Updates the last visit and last activity times for guests and registered users (differently). Last visit is set to the last activity time (before it's updated). Last activity is always set to the specified time.	bblastvisit	1 year
	bbpassword	Stores an encrypted version of your password, when you are logged in to the forum. It's checked every time the page loads.	bbpassword	1 year
	bbpoll_voted	Checks to see if you have already voted in the poll that you are viewing.	bbpoll_voted	1 year
	bbsessionhash	This is needed for security. It's checked on every page-load.	bbsessionhash	1 year
	bbspam_report	Used for updating thread-counts when a thread is removed.	bbspam_report	1 year
	Bbstyleid	This remembers the forum style you have chosen.	bbstyleid	1 year
	bbthread_lastview	This is the ID of the last viewed thread.	bbthread_lastview	1 year
	bbthread_rate	This stores your thread rating.	bbthread_rate	1 year
	Bbuserid	This stores your user ID. We check it every time a page loads.	bbuserid	1 year
	bdiscussion_marking	Used for checking the read time of a discussion.	bdiscussion_marking	1 year
	forum_view	Used to change the view of the forum.	forum_view	1 year
	Forumpwd	If you enter a protected forum, this stores the password.	Forumpwd	1 year
	Referrerid	Used to store the ID of an account.	Referrerid	1 year
	Threadedmode	Used if you would like to switch between 'linear', 'hybrid' and 'threaded' display modes.	Threadedmode	1 year
	vbulletin_collapse	Used to store a list of 'collapsable' boxes.	vbulletin_collapse	1 year
	vbulletin_inlinepicture	Used if you want to remove an image.	vbulletin_inlinepicture	1 year
	vbulletin_inlinepm	Used for when you want to mass-manage private messages on private.php using the check boxes.	vbulletin_inlinepm	1 year
	vbulletin_inlinepost	Used to store a list of post IDs for multiple purposes such as copypost, spampost, dodeletespam and forum_prune.	vbulletin_inlinepost	1 year
	vbulletin_inlinethread	Used to store the thread or post ID when you edit the content inline.	vbulletin_inlinethread	1 year
	vbulletin_inlinevmessage	Used to store visitor messages.	vbulletin_inlinevmessage	1 year
	vbulletin_multiquote	Used to store the content of a post if you want to quote it in one of your own posts. TABLE_CELL_STYLE	vbulletin_multiquote	1 year
Third Parties	Google Analytics TABLE_CELL_STYLE TABLE_CELL_STYLE	We use this to understand how the Site is being used and accessed to improve the user experience – user data is all anonymous. Google stores the information collected by the cookies on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Any information generated by these cookies will be used in accordance with our Privacy Policy, this Cookie Policy and Google's privacy policy and cookie policy.	_gid	1 day
			_ga	1 year
			_gcl_au	3 months
			_gat*	1 minute
	TABLE_CELL_STYLE TABLE_CELL_STYLE TABLE_CELL_STYLE Google Adwords	TABLE_CELL_STYLE TABLE_CELL_STYLE We also use Google Analytics remarketing-features cookies to optimise Google search results based on users' previous visits to our Site. User data is all anonymous. Google stores the information collected by the cookies on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Any information generated by these cookies will be used in accordance with our Privacy Policy, this Cookie Policy and Google's privacy policy and cookie policy. TABLE_CELL_STYLE	Google Adwords	30 days
	Bing UET Tags	We use Bing Universal Event Tracking (UET) tags to understand how the Site is being used to improve the user experience and to show content to you on other Microsoft services such as Outlook, MSN and Bing that you use, based on your previous visits to the Site. User data is all anonymous. Bing UET tags are a service of Microsoft Corporation. Microsoft may transfer the information collected by the cookies to servers outside the EEA in countries that have the appropriate safeguards. Any information generated by these cookies will be used in accordance with our Privacy Policy, this Cookie Policy and Bing Ads' privacy policy. TABLE_CELL_STYLE	Bing UET Tags	1 year
	Chartbeat	This helps us see where people are on our Site so we can tailor articles and user experience. User data is all anonymous. TABLE_CELL_STYLE	_cb*	13 months
	Chartbeat		_chartbeat2	13 months
	Content Square	We use this to understand how the Site is being used to improve the user experience. User data is all anonymous. If you'd like to opt out of this monitoring, please click the link below this table. If you'd like to view ContentSquare's privacy policy, please click here. TABLE_CELL_STYLE	_cs*	13 months
	ZenDesk	We use Zendesk to power some of our FAQ systems. These cookies assist with the functionality when navigating through our FAQs. User data is all anonymous and is retained only for the duration of your session. TABLE_CELL_STYLE	_help_center_session	48 hours
	Facebook	Facebook uses cookies when you share content from our Site on Facebook. We also use Facebook Analytics to understand how our Facebook page and Site are being used and to optimise Facebook user activities based on users interacting with our Facebook content. User data is all anonymous. Any information generated by these cookies will be used in accordance with our Privacy Policy, this Cookie Policy, and Facebook's privacy policy and cookie policy. TABLE_CELL_STYLE	Facebook	3 months
	Optimzely	We use optimizley to maintain the performance of our site and for AB testing	optimizelyEndUserId	7 Months
	Twitter	Twitter uses cookies when you share content from our Site on Twitter. TABLE_CELL_STYLE	Twitter	30 days