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EE and Virgin Media fined for overcharging customers
16 November 2018
Ofcom has fined EE and Virgin Media a combined total of £13.3m for overcharging phone and broadband customers who wished to leave their contracts early -
Next customers frustrated by clearance pricing glitch
15 November 2018
An error on the Next website today has left some customers thinking they were going to get a bargain - but they weren't -
Over £11 million paid out for Power of Attorney refunds so far – here's how to claim
15 November 2018
Over £11 million has been paid out in over 180,000 refunds for Power of Attorney fees, MoneySavingExpert.com can reveal - but this is only a fraction of the amount available to be claimed -
Over £10 billion of benefits left unclaimed
15 November 2018
Government figures released today show that up to an estimated £10.1 billion of pension credit, housing benefit and income support were left unclaimed in a single year
More Recent Stories
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Ryanair customers risk £55 fee after being unable to check in online
14 November 2018
Ryanair customers have struggled to check in online due to problems with the budget airline's website and app -
Law could be changed to help mortgage prisoners
14 November 2018
Treasury Minister John Glen has written to Nicky Morgan MP saying that change to legislation could be considered after we leave the European Union -
Sainsbury's trials no longer offering cashback at the tills
14 November 2018
The trial was spotted by MSE forumites last week -
Got an unused Oyster card? You could claim a share of £350m
13 November 2018
Millions of London commuters and visitors could pocket a share of the almost £350 million floating around on unused Oyster cards
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Cards & Loans
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Charities call for action against rule-breaking bailiffs
A third of people contacted by bailiffs experience rule-breaking behaviour, including threats and forced entry, according to Citizens Advice and debt charity StepChange -
Competition watchdog to investigate Quidco and Topcashback merger
The UK's two biggest cashback sites are set to be owned by the same group in a proposed deal which is being investigated by the competition watchdog -
Settle student loans at half-price? Martin says most should say no
Some university leavers who started studying between 1990 and 1998 have received letters and texts from Erudio - the company which manages their student loans - offering them the chance to settle their loan by partially paying it off
Reclaim
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Over £11 million paid out for Power of Attorney refunds so far – here's how to claim
Over £11 million has been paid out in over 180,000 refunds for Power of Attorney fees, MoneySavingExpert.com can reveal - but this is only a fraction of the amount available to be claimed -
Regulator enlists Gok Wan and Fred from First Dates in PPI campaign
First it used Arnold Schwarzenegger's animatronic head to urge consumers to reclaim PPI - now the Financial Conduct Authority has enlisted two more celebrities in its campaign as next year's deadline approaches -
Over 50% of PPI complaints now done without claims firms
More consumers are complaining themselves instead of going to claims management companies, the Financial Conduct Authority has said
Utilities & Phones
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EE and Virgin Media fined for overcharging customers
Ofcom has fined EE and Virgin Media a combined total of £13.3m for overcharging phone and broadband customers who wished to leave their contracts early -
Fibre deals are getting cheaper – stop overpaying for broadband
The cheapest fibre broadband deals have dropped to the lowest in years at under £19/mth, new research from MoneySavingExpert.com reveals – check now if you're paying too much
Banking & Saving
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Trial to help workers build £1,000 emergency savings pots
A new initiative is being trialled to help workers build emergency savings for unexpected bills and events, in the same way they add to their pension pots -
Guest Comment: For some, basic financial services have been out of reach for too long
Rt Hon. Nicky Morgan MP, chair of the Treasury Committee, explains the scope of the committee's inquiry -
Unity Mutual launches new type of Lifetime ISA
Unity Mutual has launched a new type of stocks and shares Lifetime ISA, offering a guaranteed 1.25% interest rate until April, as well as a 25% Government bonus towards your first home or retirement - here's what to watch out for
Travel & Motoring
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Ryanair customers risk £55 fee after being unable to check in online
Ryanair customers have struggled to check in online due to problems with the budget airline's website and app -
Got an unused Oyster card? You could claim a share of £350m
Millions of London commuters and visitors could pocket a share of the almost £350 million floating around on unused Oyster cards -
Post Office launches 'digital' passport renewals
The Post Office will now let you renew your passport online at 725 branches across the UK - but it'll cost £15 more than doing it yourself
Insurance
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Guest Comment: Don't lose out by being loyal to your insurer
Christopher Woolard, Executive Director of Strategy and Competition at the Financial Conduct Authority (FCA), explains why the regulator is examining how insurance firms decide what prices they charge their customers -
Compare The Market home insurance deals 'could result in higher premiums'
The competition watchdog has provisionally found that clauses in many of ComparetheMarket’s contracts with home insurers break competition law and could lead to higher premiums -
Financial watchdog to probe home and car insurance pricing
The Financial Conduct Authority (FCA) has set out the issues it will focus on as part of a market study into how insurance firms charge their customers for home and motor insurance
Mortgages & Homes
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Law could be changed to help mortgage prisoners
Treasury Minister John Glen has written to Nicky Morgan MP saying that change to legislation could be considered after we leave the European Union -
Helping mortgage prisoners is 'a matter of urgency' says FCA
Christopher Woolard, executive director of strategy and competition at the FCA, made the comments this morning at the UK Finance Annual Mortgage Conference -
Budget 2018: Stamp duty relief to now include shared ownership properties
First-time buyers in shared ownership homes will pay zero stamp duty on the first £300,000 of any home that costs up to £500,000 with immediate effect, the Chancellor has announced. The change will be retrospective back to the last Budget (22 November 2017).
Shopping
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Next customers frustrated by clearance pricing glitch
An error on the Next website today has left some customers thinking they were going to get a bargain - but they weren't -
Sainsbury's trials no longer offering cashback at the tills
The trial was spotted by MSE forumites last week -
Sainsbury's customers sent wrong 'double-up' vouchers
Some Sainsbury's customers have been sent the wrong Nectar 'double-up' vouchers that are worth a fraction of the amount they'd ordered – or haven't received any at all
Income & Family
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Over £10 billion of benefits left unclaimed
Government figures released today show that up to an estimated £10.1 billion of pension credit, housing benefit and income support were left unclaimed in a single year -
MPs to probe consumers’ access to financial services
The Treasury Committee is today launching a new inquiry into consumers’ access to financial services -
First-ever financial education textbook lands in schools – funded by Martin
All 3,400 state-funded schools in England will receive 100 free copies of the 150-page textbook
Free MoneySaving email
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Big Energy Switch Event 12We've negotiated cheaper than the cheapest 1yr & 2yr fixed deals
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The Christmas Deals Predictor's backIncl Asos, Boots, M&S etc
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Easy-access savings battleThe Post Office has waded in at 1.45%
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Get 18 days off for 9 days' leaveA holiday hack for 2019
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Martin's FREE financial education textbookFor teens (or grown-ups)
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New. Loan price warCheapest EVER rate - 2.7%
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Got an offer to settle your student loan at half-price?Why most should say no
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Super-cheap Easyjet flightsFor Sep-Oct 2019, incl half-term. But you need to be quick
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EE and Virgin Media fined for overcharging customers
16 November 2018
Ofcom has fined EE and Virgin Media a combined total of £13.3m for overcharging phone and broadband customers who wished to leave their contracts early -
Next customers frustrated by clearance pricing glitch
15 November 2018
An error on the Next website today has left some customers thinking they were going to get a bargain - but they weren't -
Over £11 million paid out for Power of Attorney refunds so far – here's how to claim
15 November 2018
Over £11 million has been paid out in over 180,000 refunds for Power of Attorney fees, MoneySavingExpert.com can reveal - but this is only a fraction of the amount available to be claimed -
Over £10 billion of benefits left unclaimed
15 November 2018
Government figures released today show that up to an estimated £10.1 billion of pension credit, housing benefit and income support were left unclaimed in a single year
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Martin Lewis: Are you an overdraft prisoner? How to escape it
9 November 2018
The old adage - that banks will lend you an umbrella when the sun shines, and ask for it back when it rains - feels like a modern reality for many with overdrafts -
Martin Lewis: How much should you save for your kids to go to university? (VIDEO)
6 November 2018
This is a warning for parents of all teenagers. Now over 50% of our young people go on to university. And while you commonly hear that you don’t need to pay for that upfront, it’s no longer true, there is a hidden parental contribution
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