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Millions pay up to £38/mth for a phone they already own
19 September 2018
Four million mobile phone users have been stung paying up to £38 a month extra for a handset they've ALREADY paid for, according to new analysis published today. -
Green Star Energy compensates 8,815 customers after mis-selling
19 September 2018
Green Star Energy did not comply with its licence when price comparison website Utility Discount acted as a sales channel for the supplier without making this clear to its users -
Barclays launches caller ID service to fight scams mid-call
19 September 2018
Barclays has launched a new feature on its app and website which lets customers check whether callers claiming to be from the bank are genuine -
Sky Sports backdoor price hike alert as all channels go HD
19 September 2018
The cost of the full Sky Sports package will increase by £2 per month due to the upgrade -
New Editor-in-Chief joins MSE
18 September 2018
Marcus joins from the BBC, where he’s most recently been working on digital strategy for the Director General’s office
More Recent Stories
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Top Tesco Clubcard offer to be scrapped
18 September 2018
Tesco Clubcard customers won't be able to spend their vouchers with train ticket site RedSpottedHanky from February next year -
Train cancellations hit 900 a day as timetable changes bite
17 September 2018
About 4.3% of trains were cancelled or part-cancelled in late spring and early summer, new stats obtained by MoneySavingExpert,com reveal – the highest such figure in at least six years -
Customers charged multiple times after Deliveroo app crash – here's what to do
17 September 2018
Deliveroo customers claim they've been charged multiple times for orders which never arrived after the delivery service experienced technical issues -
Ovo Energy to hike prices and remove online discount
17 September 2018
The rise and online discount removal take effect from Wednesday 17 October
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Cards & Loans
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Warning as card users UK-wide charged twice last Wednesday – check NOW
Check your statements now to see if you've been affected -
Virgin to revamp loyalty scheme - you'll soon be able to earn Flying Club miles on all Virgin brands
Virgin has revealed a major overhaul of its Flying Club loyalty scheme which it says will make it easier to earn reward flights and upgrades. -
Got a Lloyds Avios Rewards card? Your rewards will soon be slashed
Lloyds Bank is in the process of changing its Avios Rewards credit card
Reclaim
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FCA rule change could mean more are able to reclaim PPI commission
More consumers may be able to reclaim cash if they paid high levels of commission on PPI and weren't reminded of this -
Judge rules couple can reclaim all of their PPI commission - what it means for you
A judge has ruled a couple should receive all of the 76% commission they paid on their PPI policy -
'I claimed £3k for mis-sold PPI even though it paid out six times while I was sick'
A mortgage holder received a PPI reclaim payout of £3,364 - on a policy he previously claimed more than £12,000 from
Utilities & Phones
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Apple announces new iPhones – how to find the cheapest deals
The technology giant announced three new smartphones - the iPhone XS, XS Max and iPhone XR - at its latest live event in California -
O2 customers hit with extra 'loyalty' charge in bizarre billing blunder
Mobile phone provider O2 has apologised after charging its customers extra for a supposed 'loyalty discount' -
Plusnet becomes first broadband provider to introduce end-of-contract reminders
Plusnet has promised to warn new customers when their contract is coming to an end
Banking & Saving
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New Barclays app feature to show your accounts with seven other banks
Barclays has launched a new feature on its mobile app that will enable all its customers to view their current accounts with seven other banks all in one place -
£1.8 billion of old fivers and tenners still out there – how to make them spendable again
Check now to see if you've got one - and exchange them for usable notes -
TSB boss to step down following IT failures
TSB boss Paul Pester has resigned following an IT meltdown in April and subsequent further problems
Travel & Motoring
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Train cancellations hit 900 a day as timetable changes bite
About 4.3% of trains were cancelled or part-cancelled in late spring and early summer, new stats obtained by MoneySavingExpert,com reveal – the highest such figure in at least six years -
Revealed: Passport applicants given shorter renewals after stealth rule change
Travellers have found time left on their existing passport hasn't been added to their new one after renewing -
Massive British Airways data breach - what it means for you
British Airways has apologised after it sites and app was targeted between 21 August and 5 September
Insurance
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Some travel insurers hiked premiums by 2000% for mental health problems
Research shows 45% of people with mental health problems never disclose their illness to their travel insurer -
Revealed: The best time to buy home insurance to save 20%+
Buying your home insurance about three weeks ahead of the start date is likely to get you the cheapest price -
Revealed: The best day to buy car insurance to slash costs by £100s/yr
Buying your car insurance three weeks ahead of the start day is likely to get you the cheapest price
Mortgages & Homes
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Nationwide and TSB to hike mortgages but won't pass the full interest rate rise on to many savers
Nationwide and TSB have confirmed they won't pass on the full interest rate rise to most savers -
Considering a 10-year mortgage fix? Here are the pros and cons
Longer fixes are increasingly under the spotlight after yesterday's decision to raise the base rate to 0.75%
Shopping
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Customers charged multiple times after Deliveroo app crash – here's what to do
Deliveroo customers claim they've been charged multiple times for orders which never arrived after the delivery service experienced technical issues -
House of Fraser U-turn - customers now WON'T get refunds for undelivered items
The latest guidance contradicts advice previously given to customers last month -
'Womblers' hit out at Asda's decision to axe price guarantee
Womblers often made £100s from the Asda Price Guarantee
Income & Family
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New NHS tool lets you check if you can get free prescriptions
It takes around three minutes to use and could save you £100+/yr -
All Scottish councils will offer £100 school uniform grants
All eligible families will be able to receive a grant of at least £100 to cover the cost of school uniforms -
TV Licensing urges customers to check bank statements after data security alert
If you entered personal data into the website between 29 August and 5 September you could be affected
Free MoneySaving email
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Big Energy Switch Event 11The market's on the rise - but we've nabbed a cheap two-winter fix
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Super-cheap Easyjet flightsFor March - June 2019, incl Easter
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Passport renewal warningCheck how the stealth change affects you
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Top Tesco Clubcard reward scrappedAs part of its latest revamp
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New iPhones - get £600 off a 2yr contractIf you're going to get one, do it the right way
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Next 50% off sale rumourNo official confirmation, but likely from Sat
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BT trick to save £420/yrIt's hiked broadband and line rental prices but you can stay and save
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£1,200 Help to Save bonusWe've got how it works & who on lower incomes qualifies
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100 days until ChristmasWe've got the eight saves of Christmas to help plan for it
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Six ways to protect your dataIncluding help if yo were hit by the big BA hack
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Get paid £20 to shift £2k+ debt to fee-freeAlways pay the min each month
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Sky Sports backdoor price hikeCustomers forced to upgrade to HD
View more
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Millions pay up to £38/mth for a phone they already own
19 September 2018
Four million mobile phone users have been stung paying up to £38 a month extra for a handset they've ALREADY paid for, according to new analysis published today. -
Green Star Energy compensates 8,815 customers after mis-selling
19 September 2018
Green Star Energy did not comply with its licence when price comparison website Utility Discount acted as a sales channel for the supplier without making this clear to its users -
Barclays launches caller ID service to fight scams mid-call
19 September 2018
Barclays has launched a new feature on its app and website which lets customers check whether callers claiming to be from the bank are genuine -
Sky Sports backdoor price hike alert as all channels go HD
19 September 2018
The cost of the full Sky Sports package will increase by £2 per month due to the upgrade -
New Editor-in-Chief joins MSE
18 September 2018
Marcus joins from the BBC, where he’s most recently been working on digital strategy for the Director General’s office
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