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Got a Huawei phone? Your rights after Google restricts its use of Android
20 May 2019
If you've a Huawei smartphone you may struggle to download some future versions of the Android operating system, and there are questions over whether you'll continue to get some security updates, after Google restricted the Chinese tech giant's access to the software. Here's what we know so far about what's happening and your rights -
Booking a holiday with Thomas Cook, TUI etc? How to make sure you're protected
20 May 2019
Thomas Cook has been telling worried customers that their flights and holidays are safe after it announced a £1.4 billion loss - if you're booking with Thomas Cook, here are some simple steps to boost your protection -
Record numbers switched electricity supplier last month
20 May 2019
A record 668,000 customers switched their electricity supplier last month, new figures reveal -
More banks to let you freeze your card – check if you can
17 May 2019
Nationwide is set to let you freeze your card if you temporarily lose it, joining a dozen major banks which already offer the feature - check here if your bank offers it -
Steep rise in payday loan claims – but 1,000s are being stung by unnecessary fees
16 May 2019
The number of complaints against payday loan firms soared by 130% in the past year, new figures from the the financial watchdog show. But the majority of claimants are using claims management firms, meaning they won't get the full compensation payout if successful.
More Recent Stories
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Virgin Mobile to offer free data or day's refund after outage
16 May 2019
Virgin Mobile customers who were affected by Tuesday's outage will be offered free data or compensation, the firm has announced -
Energy firm apologises after offering £10 for 5* reviews
16 May 2019
Small energy supplier Eversmart Energy has apologised after 1,000 customers were sent an email offering an incentive for leaving a five-star review -
Surge in parking tickets issued by private firms
16 May 2019
Almost seven million sets of motorists' details have been handed over to private parking firms in the last year - a rise of more than one million compared to the year before -
Nectar's BP partnership to end in weeks – but Esso's joining the scheme
15 May 2019
Nectar card-holders will no longer be able to collect points at BP garages after 31 May, but they will soon be able to get them at Esso, which is switching to Nectar from the Tesco Clubcard scheme
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Cards & Loans
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Amazon slashes credit card rewards bonuses
Amazon has cut the points its Platinum Mastercard offers for non-Amazon purchases - you'll now get just 0.5 points for every £2 you spend at other retailers, which is half as many as before -
Student loan interest rates set to drop in September – what you need to know
Student loan interest rates are set to drop in September. Current students from England and Wales will almost certainly see the rate drop from 6.3% to 5.4% - and many former students with outstanding loans will see their rates dip too -
Appeal court revives £14 billion Mastercard class action
A lawsuit against Mastercard - which aims to see 46 million consumers each receive £100s in compensation - has been revived after a court granted permission to appeal a decision to dismiss the case
Reclaim
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Steep rise in payday loan claims – but 1,000s are being stung by unnecessary fees
The number of complaints against payday loan firms soared by 130% in the past year, new figures from the the financial watchdog show. But the majority of claimants are using claims management firms, meaning they won't get the full compensation payout if successful. -
New rules for claims management firms from today
Unhappy customers who have used claims management firms will be able to escalate their complaints to the financial ombudsman from today, as the sector will now be regulated by the Financial Conduct Authority -
WHSmith staff given average £40 uniform rebate - are you owed?
Over 10,000 current and former WHSmith employees have been paid uniform rebates of around £40 on average, after the company asked its staff to wear certain clothes to work - here's what you need to know
Utilities & Phones
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Got a Huawei phone? Your rights after Google restricts its use of Android
If you've a Huawei smartphone you may struggle to download some future versions of the Android operating system, and there are questions over whether you'll continue to get some security updates, after Google restricted the Chinese tech giant's access to the software. Here's what we know so far about what's happening and your rights -
Record numbers switched electricity supplier last month
A record 668,000 customers switched their electricity supplier last month, new figures reveal -
Virgin Mobile to offer free data or day's refund after outage
Virgin Mobile customers who were affected by Tuesday's outage will be offered free data or compensation, the firm has announced
Banking & Saving
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More banks to let you freeze your card – check if you can
Nationwide is set to let you freeze your card if you temporarily lose it, joining a dozen major banks which already offer the feature - check here if your bank offers it -
Metro Bank queues after social media 'rumours' - are your savings safe?
Metro Bank has said "false rumours" were the reason customers queued outside some of its branches at the weekend to withdraw their possessions from safe deposit boxes -
1p and 2p coins to stay in circulation
Pennies and 2p coins are to remain in circulation after the Government announced there will be no changes to the current make up of coins and notes for years to come
Travel & Motoring
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Booking a holiday with Thomas Cook, TUI etc? How to make sure you're protected
Thomas Cook has been telling worried customers that their flights and holidays are safe after it announced a £1.4 billion loss - if you're booking with Thomas Cook, here are some simple steps to boost your protection -
Passengers could face 50p charge to cover airline collapses
Airlines should contribute to a centrally held fund to protect stranded passengers in case a carrier goes bust -
More than 5,000 travellers hit by booking fraud in 2018
Fraudsters used holiday booking scams to steal more than £7 million from travellers last year, according to a new report
Insurance
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London drivers to face new ultra low emission zone from today - check if you'll pay £12.50/day
Some drivers in central London will be hit with a new charge of £12.50/day from today, as the the ultra low emission zone has replaced the current T-Charge -
Will your travel insurer cover your holiday against Brexit flight disruption?
Holidaymakers with travel insurance policies from at least seven major firms may not be covered for hotel, car hire and other costs if they have to cancel their trip because of Brexit-related flight disruption, MoneySavingExpert.com can reveal. If you're worried, check your policy now - and if you do want cover for disruption, you need to sort it now or risk not being able to get it. -
1m+ drivers could have paid less for their licence in past three years
More than a million drivers have paid more than they needed to when applying for or renewing a licence in the past three years because they've done it by post rather than online, MoneySavingExpert.com can reveal
Mortgages & Homes
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No-fault evictions set to be banned in England
Renters in England would no longer face evictions at short notice without good reason under new plans outlined by the Government -
Government to sell former Northern Rock mortgages
The Government has announced it is selling off 66,000 mortgages and unsecured loans originally held by NRAM, formerly part of failed lender Northern Rock -
Homeowners could switch to a cheaper mortgage more easily as lending rules are set to be relaxed
Tens of thousands of mortgage prisoners are now one step closer to being freed, after the financial regulator began consulting on relaxing mortgage affordability rules, in an important step forward for MoneySavingExpert.com's long-running campaign.
Shopping
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Fashion chain Select falls into administration
Women's fashion chain Select has gone into administration -
Tesco discounts up to 200 items in 'Clubcard Prices' promo – but do the deals stack up?
Tesco's Clubcard Prices promo will give members of its loyalty scheme discounts of between 15% and 50% in many stores, with a total of nearly 200 items to be reduced -
Revealed: Tesco to offer Clubcard holders big discounts on groceries and more in May
Tesco is to give Clubcard holders whopping discounts of up to 50% on selected items in-store and online as part of a major new promotion next month to celebrate the supermarket giant's 100th birthday, MoneySavingExpert.com can reveal
Income & Family
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Top universities and MSE call for current student loan statement to be scrapped
MoneySavingExpert.com and the Russell Group of universities is calling on the Government to scrap the current student loan statement -
Scotland to charge 20p deposit on bottles and cans – but you'll get it back if you recycle
The Scottish Government has today announced plans to charge 20p deposits on bottles and cans, which will be refunded if they're returned, in a bid to increase recycling -
Free sanitary products extended to primary schools
Sanitary products will be available for free in primary schools in England, the Government announced today
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Got a Huawei phone? Your rights after Google restricts its use of Android
20 May 2019
If you've a Huawei smartphone you may struggle to download some future versions of the Android operating system, and there are questions over whether you'll continue to get some security updates, after Google restricted the Chinese tech giant's access to the software. Here's what we know so far about what's happening and your rights -
Booking a holiday with Thomas Cook, TUI etc? How to make sure you're protected
20 May 2019
Thomas Cook has been telling worried customers that their flights and holidays are safe after it announced a £1.4 billion loss - if you're booking with Thomas Cook, here are some simple steps to boost your protection -
Record numbers switched electricity supplier last month
20 May 2019
A record 668,000 customers switched their electricity supplier last month, new figures reveal -
More banks to let you freeze your card – check if you can
17 May 2019
Nationwide is set to let you freeze your card if you temporarily lose it, joining a dozen major banks which already offer the feature - check here if your bank offers it -
Steep rise in payday loan claims – but 1,000s are being stung by unnecessary fees
16 May 2019
The number of complaints against payday loan firms soared by 130% in the past year, new figures from the the financial watchdog show. But the majority of claimants are using claims management firms, meaning they won't get the full compensation payout if successful.
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Do I need to show my boarding pass at airport shops? (video & guide)
9 April 2019
It’s one of those niggling frustrations. You want to buy something at the airport and you’re badgered for your boarding pass in order to purchase. Many people ask me if they need to bother, so here’s my quick video answer… Some frequently asked questions… After I originally posted this video on social media, there were a few...
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