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Ryanair responds to MSE dossier of name-change complaints - and insists 'there is no glitch'
22 January 2019
Ryanair has written to MoneySavingExpert founder Martin Lewis insisting there is "no technical problem" which is resulting in passengers' names being automatically changed on bookings, despite us submitting a dossier detailing more than 160 reports of the issue -
Record numbers switched electricity supplier last year
22 January 2019
Over 5.8 million - or one in five consumers - made a change last year -
Bereaved families have just months to apply before probate fees are hiked
21 January 2019
Many families who have lost a loved one could face increased fees if they don't apply for probate before April - although those with smaller estates may be better off waiting until after the rules change -
Government scraps £65 fee for EU citizens to stay in the UK
21 January 2019
If you've already paid, you'll be able to get your money back. -
100,000s of TalkTalk TV customers face £48/yr price rise
21 January 2019
You can opt out of the £4/mth charge if you don't want to pay
More Recent Stories
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Is your passport valid for travel to Europe post-Brexit? A new tool helps you check
21 January 2019
In the event of the UK leaving the EU without a deal, new rules will apply, and this tool checks if you passport will be valid for travel -
Lloyds, Halifax and Bank of Scotland customers unable to make Faster Payments
18 January 2019
Lloyds, Halifax and Bank of Scotland have apologised to customers after many reported being unable to make payments today -
Councils taking days to repair severe potholes
18 January 2019
Councils' targets for fixing the most severe potholes on their roads vary wildly, with repairs taking minutes in some areas and up to three days elsewhere, according to new data -
Sale of 30,000 former Economy Energy customers to another supplier blocked by regulator
17 January 2019
Ofgem says the deal between collapsed Economy Energy and small provider E may no longer be effective
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Cards & Loans
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Saga to axe Platinum travel credit card
Over-50s financial provider Saga has announced it's closing its Platinum credit card in March, and customers have been told any outstanding balance will be "due and owing in full at that point". If you can't pay it off by then, your debt may be transferred but your interest rate could rise - here's what we know so far -
Price cap proposed for rent-to-own firms to protect vulnerable consumers
The financial regulator has proposed a new price cap on rent-to-own firms to come into place next spring, meaning consumers can't be charged more in interest than they paid for the product -
New two-year degrees – will students actually save money?
The Government has set out plans for accelerated two-year degrees which it claims will save students £5,500 compared to a three-year course - but Martin Lewis has warned that many students won't pay any less under the accelerated system
Reclaim
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Claims management firms will have to give more info upfront
The financial regulator has published a new set of rules for claims management companies, including providing customers with more transparent fee information and telling them about free alternatives -
Private parking appeals up 7% – but fewer are successful
More motorists are contesting private parking tickets but those who are successful has dropped by more than 10%, according to figures published by the UK's largest private parking appeals service -
Over £11 million paid out for Power of Attorney refunds so far – here's how to claim
Over £11 million has been paid out in over 180,000 refunds for Power of Attorney fees, MoneySavingExpert.com can reveal - but this is only a fraction of the amount available to be claimed
Utilities & Phones
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Record numbers switched electricity supplier last year
Over 5.8 million - or one in five consumers - made a change last year -
100,000s of TalkTalk TV customers face £48/yr price rise
You can opt out of the £4/mth charge if you don't want to pay -
Sale of 30,000 former Economy Energy customers to another supplier blocked by regulator
Ofgem says the deal between collapsed Economy Energy and small provider E may no longer be effective
Banking & Saving
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Lloyds, Halifax and Bank of Scotland customers unable to make Faster Payments
Lloyds, Halifax and Bank of Scotland have apologised to customers after many reported being unable to make payments today -
Mastercard customers to get warnings when free trials end
The new service will come in for all cardholders globally this year -
Gareth Southgate, Danny Dyer and Nicki Minaj among rejected nominees for new £50 note
Other nominees included ex-Manchester City and Rotherham footballer Shaun Goater and 'Rahul from Bake Off'
Travel & Motoring
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Ryanair responds to MSE dossier of name-change complaints - and insists 'there is no glitch'
Ryanair has written to MoneySavingExpert founder Martin Lewis insisting there is "no technical problem" which is resulting in passengers' names being automatically changed on bookings, despite us submitting a dossier detailing more than 160 reports of the issue -
Councils taking days to repair severe potholes
Councils' targets for fixing the most severe potholes on their roads vary wildly, with repairs taking minutes in some areas and up to three days elsewhere, according to new data -
Ryanair increases baggage fees
Ryanair has raised the cost of flying with a 10kg bag by hiking hold luggage and priority boarding prices, after twice cutting its cabin baggage allowance last year
Insurance
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1m+ drivers could have paid less for their licence in past three years
More than a million drivers have paid more than they needed to when applying for or renewing a licence in the past three years because they've done it by post rather than online, MoneySavingExpert.com can reveal -
Aviva to launch monthly 'subscription' insurance service – but how does it stack up?
Aviva will launch the service in the next few weeks -
Martin's response to Times story about TIF, Holidaysafe and MSE
The Times has an upsetting article today about travel insurer TIF. It includes reports such as one of its customers needed to be medically evacuated from the Canaries, and their family (rightly by the sound of it) was deeply unhappy with its treatment
Mortgages & Homes
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Rule change to free mortgage prisoners could happen 'fairly quickly'
FCA chief executive Andrew Bailey, was speaking to MPs this morning -
Lifeline for mortgage prisoners as MSE campaign takes huge step forward
The announcement is a huge step forward for MoneySavingExpert.com, which has been campaigning on the issue for years -
Online estate agent Emoov goes into administration
Online estate agent Emoov is set to go into administration, sparking fears customers could be left out of pocket
Shopping
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Topcashback and Quidco merger 'may lead to lower cashback rates'
The CMA has found that TopCashback’s purchase of Quidco may lead to lower cashback rates for shoppers and higher prices for businesses using these sites -
Top Clubcard offer suspended AGAIN weeks before it's set to be scrapped
Tesco's popular Clubcard offer with train booking website RedSpottedHanky has been suspended for the second time -
Plastic bag charge could double to 10p and apply in ALL shops
The Government has announced plans to increase the minimum 5p charge for buying a plastic bag in England to 10p and extend it to all retailers, in a bid to cut plastic use
Income & Family
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Government scraps £65 fee for EU citizens to stay in the UK
If you've already paid, you'll be able to get your money back. -
Driving to Europe post-Brexit? You'll need a 'green card' if there's no deal
UK motorists planning to drive to other European countries will need to get a 'green card' in the event of a no-deal Brexit, insurers have warned - and you'll need to apply for one at least a month ahead -
Letting fees to be banned from June
Landlords and letting agents in England are set to be banned from charging tenants letting fees from 1 June
Free MoneySaving email
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Energy price cap to rise by '£100'Millions to pay more
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FREE McDonald's cheeseburgerTill Fri - simple if you've a smartphone
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Car insurance costs UP againAct now to protect your price
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Cheapest ever 100+MB fibre bbEnds Thu.'£18.75/mth' incl line from Virgin
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90+ supermarket couponsIncl FREE £3ish PG Tips
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Brexit passport checkerWill yours still be valid?
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Sharia savings trickBeat best buys by nearly 0.25%
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8 PlanetSaving tipsIncl recycle the 'unrecyclable'
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School holiday travel price hikesMore ways to BEAT 'em
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Pension credit warningSome could lose £7,000/yr
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Cheap iPhone XR15GB data for the price of 2GB
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Boots up to 70% clearanceWill it happen?
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Ryanair responds to MSE dossier of name-change complaints - and insists 'there is no glitch'
22 January 2019
Ryanair has written to MoneySavingExpert founder Martin Lewis insisting there is "no technical problem" which is resulting in passengers' names being automatically changed on bookings, despite us submitting a dossier detailing more than 160 reports of the issue -
Record numbers switched electricity supplier last year
22 January 2019
Over 5.8 million - or one in five consumers - made a change last year -
Bereaved families have just months to apply before probate fees are hiked
21 January 2019
Many families who have lost a loved one could face increased fees if they don't apply for probate before April - although those with smaller estates may be better off waiting until after the rules change -
Government scraps £65 fee for EU citizens to stay in the UK
21 January 2019
If you've already paid, you'll be able to get your money back. -
100,000s of TalkTalk TV customers face £48/yr price rise
21 January 2019
You can opt out of the £4/mth charge if you don't want to pay
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Martin Lewis: Is it unfair to charge loyal customers more?
19 November 2018
Should loyal customers be charged more than new ones? On the surface the answer is a simple no – but nothing is that simple. Many consumer marketplaces function because only some people embrace competition, and we need to work out what happens if we change that
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