Want the famous Money Tips email?

These email providers have very strict anti-spam policies and it's very easy for genuine messages to be mistaken for spam. Microsoft (which runs these services) is sadly directing many of our emails to people's junk at the moment. We're working on getting this resolved, but in the meantime it's best to check your spam/junk folder till it's sorted and follow the steps below.

To ensure you get it delivered to your inbox, not spam folder, here's what to do:

• On desktop – open the MSE Money Tips email, click on the three dots in the top right of the email and select 'Add to safe senders'. 

• On mobile – open the MSE Money Tips email, click on the three dots in the top right of the email and select 'Mark as not junk'. 

No. All parts of MoneySavingExpert, including MSE's Money Tips email, are completely free to use.

You will be sent a confirmation email welcoming you to the Money Tips email list.

Confirmations are normally sent out instantly but sometimes there may be delays with mail servers, internet service providers (ISPs) or the internet itself. Please check any spam filtering software you may have just in case it's filtered out. Plus you can always check that you spelt your email address correctly by trying to add yourself again (you will be given a message telling you if your email address is already on the list). Finally, you can check with your ISP to see if it's filtering out any emails at that end.

This does happen sometimes. The weekly email is sent in the internet language HTML and some older email-reading software doesn't support it properly. The best thing to do is upgrade your email-reading software to the latest version.

Alternatively, the weekly email is always duplicated in a fully readable version on the site. To see it go to www.moneysavingexpert.com/latesttip. You could consider the 'not so readable email' as a reminder to come to the site and read it properly there.