Nationwide to scrap cashback on its credit cards
30 October 2020
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These email providers have very strict anti-spam policies and it's very easy for genuine messages to be mistaken for spam. Microsoft (which runs these services) is sadly directing many of our emails to people's junk at the moment. We're working on getting this resolved, but in the meantime it's best to check your spam/junk folder till it's sorted and follow the steps below.
To ensure you get it delivered to your inbox not spam folder, here's what to do:
Google has made some changes to Gmail which could mean the MoneySavingExpert.com weekly email doesn't appear directly in your inbox.
If you find our weekly email is not being delivered to your Primary folder, you should click and drag it into the Primary folder. If you do this, after a few weeks Gmail will learn that you want our email in the Primary folder and start placing it there automatically.
Here's a step-by-step guide on what to do:
It's as easy as that.
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You will be sent a confirmation email welcoming you to the Money Tips email list.
In your first week the email will come on the day you subscribed. After that, Money Tip emails are usually sent on a Wednesday, but please be aware that due to the nature of the email tips, they may come on a Tuesday night or even a Thursday and that, occasionally, special emails tips are sent when particularly good or time-dependent deals are on offer.
Confirmations are normally sent out instantly but sometimes there may be delays with mail servers, ISPs or the internet itself. Please check any spam filtering software you may have just in case it's filtered out. Plus you can always check that you spelt your email address correctly by trying to add yourself again (you will be given a message telling you if your email address is already on the list). Finally, you can check with your ISP to see if it's filtering out any emails at that end.
Have you installed any spam filtering or firewall software recently? Has your ISP installed any new filters that may be stopping our email tips from getting through? We rarely change the configuration of our email so a sudden stop usually results from other factors.
This does happen sometimes. The tip is sent in the internet language HTML and some older email reading software doesn't support it properly. The best thing to do is upgrade your email reading software to the latest version.
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You can remove your old address by doing the same as in the question "How do I stop getting the email?" above then entering your new email address, ticking the "Get It" button and clicking "Go".
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