Read this week's tips in full

Answers

How do I stop getting / unsubscribe from the email? Back to Top

It’s a very simple process, but here’s an explanation just in case.

• Go to the box at the top of this page saying 'Get MoneySavingExpert's Free Weekly Tips'
• Put your email in the 'Enter email address' section
• Select 'STOP IT'
• Click 'GO'

Alternatively fill in your e-mail address and click ‘Unsubscribe' in the box on this page.

Note For MoneySavers With AOL, Hotmail and Yahoo Accounts Back to Top

Please be aware that these e-mail providers have very strict anti-Spam policies and that it is very easy for genuine messages to be mistaken for Spam. Pay special attention when subscribing to these type of e-mail accounts that our weekly emails do not get diverted to the Spam / Junk Mail folders. It's worth checking on a Thursday morning to see if the Money Tip is in your spam filter.

If it is, then follow these links for instructions on how to unfilter the Money Tips:

• AOL instructions
• Yahoo instructions
• Hotmail instructions

If you are running a spam filter at work, please contact your ICT department.

Do I have to pay anything? Back to Top

No. All parts of MoneySavingExpert.com, including Martin’s Money Tips email, are completely free to use.

Will my e-mail address be used for advertising? Back to Top

MoneySavingExpert.com is ad-free. We only keep a record of your e-mail address so we can send you the weekly email. We will not share your address with anyone else.

How do I know I've successfully joined the email distribution list? Back to Top

You will be sent a confirmation e-mail welcoming you to the Money Tips email list.

When should I receive my first email? Back to Top

In your first week the email will come on the day you subscribed. After that, Money Tip emails are usually sent on a Wednesday, but please be aware that due to the nature of the email tips, they may come on a Tuesday or a Thursday and that, occasionally, special emails tips are sent when particularly good or time-dependent deals are on offer.

What if I don’t receive a confirmation e-mail? Back to Top

Confirmations are normally sent out instantly but sometimes there may be delays with mail servers, ISPs or the internet itself. Please check any spam filtering software you may have just in case it’s filtered out. Plus you can always check that you spelt your e-mail address correctly by trying to add yourself again (you will be given a message telling you if your e-mail address is already on the list). Finally, you can check with your ISP to see if it's filtering out any e-mails at that end.

If you still haven’t received your confirmation e-mail 24 hours after add yourself to the email list, please contact webmaster@moneysavingexpert.com.

Why have my email tips stopped arriving? Back to Top

Have you installed any spam filtering or firewall software recently? Has your ISP installed any new filters that may be stopping our email tips from getting through? We rarely change the configuration of our email so a sudden stop usually results from other factors.

The text in my weekly email is jumbled or illegible Back to Top

This does happen sometimes. The tip is sent in the internet language HTML and some older e-mail reading software doesn't support it properly. The best thing to do is upgrade your e-mail reading software to the latest version.

Alternatively, the weekly email is always duplicated in a fully readable version on the site. To see it go to www.moneysavingexpert.com/latesttip. You could consider the 'not so readable email' as a reminder to come to the site and read it properly there.

What if I change my e-mail address? Back to Top

You can remove your old address by doing the same as in the question "How do I stop getting the email?" above then entering your new email address, ticking the "Get It" button and clicking "Go".

If this doesn't work, you can contact webmaster@moneysavingexpert.com and request the change. Please ensure you include the original e-mail address in the message.

What if I need to ask a question not listed here? Back to Top

You will find some commonly asked questions on the Contacts page.