Want the famous Money Tips email?

It's a very simple process. Just fill in your email address on the unsubscribe page.

These email providers have very strict anti-spam policies and it's very easy for genuine messages to be mistaken for spam. Microsoft (which runs these services) is sadly directing many of our emails to people's junk at the moment. We're working on getting this resolved, but in the meantime it's best to check your spam/junk folder till it's sorted and follow the steps below.

To ensure you get it delivered to your inbox, not spam folder, here's what to do:

• On desktop – open the MSE Money Tips email, click on the three dots in the top right of the email and select 'Add to safe senders'.

• On mobile – open the MSE Money Tips email, click on the three dots in the top right of the email and select 'Mark as not junk'.

Google has made some changes to Gmail which could mean the MSE weekly email doesn't appear directly in your inbox.

If you find our weekly email is not being delivered to your Primary folder, you should click and drag it into the Primary folder. If you do this, after a few weeks Gmail will learn that you want our email in the Primary folder and start placing it there automatically.

Here's a step-by-step guide on what to do:

1. Click on the Promotions or Social tab (above the most recent email) to see if the MSE email is there (the image below shows what'll happen if it's in Promotions).

   

2. Drag the MSE email into the Primary tab.

   

3. Click 'Yes' to get all future MSE emails in your Primary inbox.

   

It's as easy as that.

No. All parts of MoneySavingExpert, including MSE's Money Tips email, are completely free to use.

MoneySavingExpert is ad-free. We only keep a record of your email address so we can send you the weekly email. We will not share your address with anyone else.

You will be sent a confirmation email welcoming you to the Money Tips email list.

In your first week the email will come on the day you subscribed. After that, Money Tip emails are usually sent on a Wednesday, but please be aware that due to the nature of the email, they may come on a Tuesday night or even a Thursday and that, occasionally, special emails are sent when particularly good or time-dependent deals are on offer.

Confirmations are normally sent out instantly but sometimes there may be delays with mail servers, internet service providers (ISPs) or the internet itself. Please check any spam filtering software you may have just in case it's filtered out. Plus you can always check that you spelt your email address correctly by trying to add yourself again (you will be given a message telling you if your email address is already on the list). Finally, you can check with your ISP to see if it's filtering out any emails at that end.

Have you installed any spam filtering or firewall software recently? Has your internet service provider installed any new filters that may be stopping our emails from getting through? We rarely change the configuration of our email so a sudden stop usually results from other factors.

This does happen sometimes. The weekly email is sent in the internet language HTML and some older email-reading software doesn't support it properly. The best thing to do is upgrade your email-reading software to the latest version.

Alternatively, the weekly email is always duplicated in a fully readable version on the site. To see it go to www.moneysavingexpert.com/latesttip. You could consider the 'not so readable email' as a reminder to come to the site and read it properly there.

You can remove your old address by doing the same as in the question "How do I stop getting the email?" above then entering your new email address, ticking the 'Get It' button and clicking 'Go'.

If this doesn't work, you can contact datarequest@moneysavingexpert.com and request the change. Please ensure you include the original email address in the message.