Complain & Reclaim

Guides and tools to help you reclaim £1,000s

Reclaim payday loans for free: Claim £1,000s for mis-selling

Payday loans and other bad short-term credit loans have been widely mis-sold. While each product…

Reclaim packaged bank account fees: Mis-sold? You could get back £100s or even £1,000s

If you pay a monthly fee for your bank account, you may be able to reclaim £100s or even £1,000s,…

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Fight unfair private parking tickets: Tickets are often invalid. Don't automatically pay

If you get an unfair ticket in a private car park, don't automatically pay it. These supposed…

Flight delay compensation: Up to £530 a person, back to 2014

If your flight is delayed, it's important to know you have rights – whether you're reading…

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Consumer rights: 'Give me my money back!'

Ever returned poor or faulty goods for the shop to simply dismiss your complaint? Now imagine…

Failed delivery? Fight back! 'If I waste a day, you'll pay'

It's enough to make you growl. You've been told you need to be in for a delivery or service…

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Complain & Reclaim


Reclaim £1,000s using our helpful guides for reclaiming mis-sold payday loans, packaged bank account fees, pothole repair costs, uniform tax, student loan overpayments, council tax and more.

PPI was an insurance policy sold (or forced upon you) when you got a loan, credit or store card, catalogue account, overdraft or car finance. About 64 million PPI policies were sold, and though the reclaim window has now passed, you can still claim back the tax deducted from your payout – sometimes worth £100s.


If you're worried you might be in the wrong council tax band, it's worth checking our Council tax bands guide, which takes you through how to check which tax band you're in and how to reclaim if you've been overpaying.

This section also has information on flight delay compensation and how to claim it. If you're delayed by more than three hours or your flight's cancelled, you are often entitled to compensation – and it's possible to claim this for free using our step-by-step guide and free online tool.