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On benefits? You may be due cheap, long-term 'social tariffs'

  • Please check out the tariffs below and see how they stack up against your comparison results.
  • We're working on including all of these tariffs in the main results, but for now are publishing them below.
  • The standard comparison will generally have cheaper headline prices due to newbies' sign-up incentives. So they usually win for regular switchers. Yet if you want to stick with a provider for more than a year or so, then social tariffs are likely to be the cheapest route.

TalkTalk broadband (no line) – six months free

New & existing customers
Broadband customer service: 4.5/10

TalkTalk
  • FREE average 38Mb speed broadband only (no line) for six months

Who can get it? Technically not a social tariff, it's for jobseekers on universal credit who don't have an internet connection. Eligibility is determined by Jobcentre staff.

BT Home Essentials broadband & line

New & existing customers
Broadband customer service: 6.2/10

  • £15/month (£9.99 upfront) for average 36Mb speed
  • £20/month (£9.99 upfront) for average 67Mb speed

Who can get it? To qualify, you need to be receiving one of the following: universal credit, employment and support allowance, pension credit (guarantee credit element), income support or jobseeker's allowance.

Virgin Media Essential broadband (no line)

New & existing customers
Broadband customer service: 3.9/10

  • £15/month for average 15Mb speed broadband only (no line)

Who can get it? To qualify, you need to be receiving universal credit and living in an area Virgin covers (52% of the country).

Sky Basics broadband & line

Existing Sky broadband customers only
Broadband customer service: 5.5/10

£20/month for average 36Mb speed broadband & line over an 18-month term

Who can get it? To qualify, you need to be receiving universal credit or pension credit and be an existing Sky broadband customer.

Now Basics broadband & line

Existing Now broadband customers only
Broadband customer service: 6.5/10

• £20/month for average 36Mb speed broadband & line

Who can get it? To qualify, you need to be receiving universal credit or pension credit and be an existing Now broadband customer.

Only available in limited areas of the country:

KCOM Full Fibre Flex broadband & line

New & existing customers
Broadband customer service: 5.4/10

  • £19.99/month for average 30Mb speed broadband and line

Who can get it? To qualify, you need to be receiving one of the following: universal credit (with zero earnings), jobseeker's allowance, income support, income-related employment and support allowance, pension credit, housing benefit or personal independence payment. You’ll also need to be living in an area KCOM covers (Hull, East Yorkshire and North Lincolnshire).

Hyperoptic Fair Fibre Plan broadband optional line

New & existing customers
Broadband customer service: 9.2/10

hyperoptic logo
  • £15/month for average 50Mb speed broadband only (£3/month extra with line)
  • £25/month for average 150Mb speed broadband only (£3/month extra with line)

Who can get it? To qualify, you'll need to be receiving one of the following: universal credit, income support, pension credit, income-related job seekers allowance (JSA), housing benefit, personal independence payment, attendance allowance, care leavers support or income-related employment and support allowance (ESA). You’ll also need to be living in an area Hyperoptic covers.

Community Fibre broadband (no line)

New & existing customers
Broadband customer service: No score

  • £12/month for average 10Mb speed broadband only (no line)

Who can get it? To qualify, you need to be receiving one of the following: universal credit, housing benefit, income support, income-based jobseeker’s allowance (JSA), income-related employment and support allowance (ESA), care leavers support or personal independence payment. You’ll also need to be living in an area Community Fibre covers (parts of London).

G.Network Essential Fibre broadband (no line)

New & existing customers
Broadband customer service: No score

  • £15/month for average 50Mb speed broadband only (no line)

Who can get it? To qualify, you'll need to be receiving one of the following: universal credit, income support, pension credit (guarantee credit element), income-related job seekers allowance (JSA) or income-related employment and support allowance (ESA). You’ll also need to be living in an area G.Network covers (parts of London).

Once you’ve benchmarked prices, do a normal broadband comparison to see what’s best for you.

Our top need-to-knows

1

Who we do and don't compare

This tool looks at 17 of the biggest providers, including the giants of BT, Sky and Virgin. Plus special deals we've found or blagged that we think are top picks. Yet there are also many small providers we can't list - which occasionally have cheap deals - so it's always worth checking direct with any local provider you know of. Let us know if you find a top deal we've missed and see which providers this tool covers.

2

Switching can save you £100s

Many get a cheap promo deal for broadband, line rent and/or TV, and stick with it when it ends, usually paying £100s/year more than they started with. Don't let it be you - compare now and see if you could save

3

Fast advertised speeds don't mean faster broadband

Providers only have to advertise the average speed received by at least 50% of customers between 8pm and 10pm. Your actual speed can depend on a host of factors - see the full checklist of tips in Broadband Speed Boosting.

4

Consider your need for speed

If it's just you and the dog, you're likely to be fine with standard speeds averaging around 11Mb. If you share a house, or you use the web for movie downloads, streaming or gaming, you may want to opt for faster speeds in excess of 30Mb.

5

Beware of mid-contract switching costs

Usually you'll pay for the rest of the contract plus termination fees. If your provider increases prices mid-contract and didn't warn you before you signed up, you can switch penalty-free within 30 days of notification of the price hike.

FAQs

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