What does TalkTalk offer?
TalkTalk has a wide range of packages to choose from. It offers fibre broadband and line rental with a choice of call plans and customisable TV bundles.
How good is TalkTalk's customer service?
TalkTalk’s customer service is rated ‘OK’ overall.
In our February 2022 poll, almost 28% of 2,050 TalkTalk’s customers who answered scored it ‘great’ for customer service, and almost 39% rated it ‘poor’.
What TalkTalk broadband speeds can I get?
TalkTalk has the standard range of broadband packages, including the basic entry level Fibre Broadband and Ultrafast Fibre Broadband offering speeds of up to 900Mb, its fastest package. It offers the following packages:
- Fast Broadband (11Mb)
- Fibre 35 (38Mb)
- Fibre 65 (67Mb)
- Fibre 150 (145Mb)
- Fibre 500 (500Mb)
- Fibre 900 (900Mb)
TalkTalk uses the Openreach network, so it’s available to the majority of households, but not all homes can get the faster speeds – use our postcode checker to see if you can get it. To find out which speed is right for you, see our Cheap Broadband guide.
TalkTalk line rental
You'll need line rental to get any of TalkTalk's broadband packages, but if you want to make calls as well, you can choose to add on one or more of its plans.
These include Unlimited UK calls and International Max.