Helen Knapman
Assistant Editor – News & Investigations
Latest from Helen Knapman
Sainsbury's 'technical error' leaves disgruntled supermarket shoppers without bonus Nectar points worth up to £25
Unhappy Sainsbury's shoppers say the supermarket failed to issue them with vouchers for bonus Nectar points worth up to £25 over the weekend - despite them meeting the minimum spend required.
8 February 2023
Sainsbury's shopper? You can get up to £25 in bonus Nectar points – but there are some catches
Nectar cardholders can get between 50 and 5,000 extra points, worth 25p to £25, when shopping at Sainsbury's this Saturday (4 February). But you'll need to spend at least £20 at a larger story to qualify.
7 February 2023
The Lifetime ISA is in need of a radical overhaul – here's why
Lifetime ISAs were introduced in 2017 and offer a 25% bonus on savings for buying a first home or retirement. But, first-time buyers can only use their LISA savings towards a £450,000 home - a cap that hasn't kept up with rising house prices in the UK, and is in need of a radical change.
6 February 2023
Martin Lewis: Outdated LISA rules COSTING first-time buyers and need a radical overhaul
Change is needed to help half a million younger people with Lifetime ISAs as many risk lock-out and £1,000+ in fines to get their money back.
22 January 2023
Joules falls into administration - your refund and shopping rights
If you're a Joules shopper, we've rounded-up your refund and shopping rights below as the retailer has officially fallen into administration. Joules has appointed Interpath Advisory to handle the process, though it is continuing to remain open and to trade, albeit on revised terms, while a buyer is sought.
6 December 2022
Chancellor's Autumn Statement 2022: Martin Lewis's instant reaction to tax changes, state pension rises and further cost of living help
The measures come as part of today's Autumn Statement, which also contains major changes to the Government's energy support package.
17 November 2022
Swap Avios to Nectar before 16 November as the value of points is set to plummet - here's what you need to know
Avios collectors planning to convert their rewards currency into Nectar points should do so before 16 November when the value of the conversion is set to plummet.
3 November 2022
Chancellor's emergency fiscal budget – Jeremy Hunt scales back energy support and reverses tax reforms: Here's what you need to know
New Chancellor Jeremy Hunt has reversed a host of tax reforms and drastically scaled back energy help previously announced in September's mini-budget.
18 October 2022
Martin Lewis' round-up of the new £2,500 energy price cap – here's what's happening
Energy bills will be capped at £2,500 a year for a typical household from 1 October 2022 for the next two winters, Prime Minister Liz Truss has announced. A £400 energy rebate will also continue to be paid as planned from October.
12 September 2022
Flight cancellation & delay compensation
MoneySavingExpert's guide to UK and EU regulations that mean you could be entitled to up to £520 cash for flight cancellations or delays - see how to claim compensation.
26 July 2022
Lloyds Banking Group to close a further 66 branches from October - here's the full list, plus alternative options
Lloyds Banking Group has announced more bank branch closures with a further 66 outlets set to close across England, Northern Ireland, and Wales between October 2022 and February 2023.
25 July 2022
Watch Martin Lewis's Q&A with Rishi Sunak on the new cost of living support package – plus more info on today's announcement
Martin puts his, MSE users' and his social media followers' questions to Rishi Sunak following today's announcement of a new cost of living crisis support package.
28 June 2022
Sweeping proposals designed to help people on to the property ladder announced by the Prime Minister – here's what you need to know
Sweeping changes designed to get more people onto the property ladder, have been announced by the Prime Minister today (9 June).
9 June 2022
HSBC cuts branch opening hours as it makes Covid timetable permanent - here's what it means for you
HSBC has today (1 June) made its temporary Covid-19 opening hours permanent across its UK branch network. The move means a cut to some hours based on their pre-Covid levels.
1 June 2022
Easyjet or Ryanair passenger? You can claim a refund and £100s in compensation if you're wrongly told your passport isn't valid
Some EasyJet and Ryanair passengers have wrongly been told at the departure gate that they can't board flights because their passports are invalid. If you've been incorrectly turned away but your passport is fit for travel, here's how to get a full refund and £100s in compensation on top. Plus, we confirm the passport rules for European travel.
13 May 2022
MSE pressure forces broker Tembo to remove ads encouraging people to pay off student loans by remortgaging
Mortgage broker Tembo has taken down misleading online adverts encouraging people to remortgage to repay their student loans after pressure from MoneySavingExpert.com.
12 May 2022