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Shopping & Consumer Rights

Shopping & Consumer Rights

Your consumer rights

Shopping & Consumer Rights

If you've ever paid for something on a credit card for £100 or more, then you have rights under Section 75. Our Section 75 Refunds guide gives you all you need to know on how to maximise your protection, when Section 75 covers you and when it doesn't, and includes free template letters for making Section 75 claims to your credit provider. Plus we've got a guide on your Consumer Rights, how to take someone to the Small Claims Court, Parcel Delivery Rights and many more.

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We think it's important you understand the strengths and limitations of the site. We're a journalistic website and aim to provide the best MoneySaving guides, tips, tools and techniques, but can't guarantee to be perfect, so do note you use the information at your own risk and we can't accept liability if things go wrong.

This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service.
We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the Section 75 guide for protection tips).

Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first.
We often link to other websites, but we can't be responsible for their content.
Always remember anyone can post on the MSE forums, so it can be very different from our opinion.

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