Shopping & Consumer Rights
Your consumer rights
Consumer rights: 'Give me my money back!'
Ever returned poor or faulty goods for the shop to simply dismiss your complaint? Now imagine…
Section 75 refunds: Free protection for credit card spending on items over £100
Section 75 is your secret financial superhero – buy something costing more than £100 and…
Coronavirus life-in-lockdown help
Many lockdown restrictions have been lifted or eased across the UK, though some restrictions…
Reclaim & boost Tesco vouchers
Tesco's Clubcard is one of the most generous loyalty schemes around, if used the right way.…
Visa, Mastercard & Amex chargeback
There's valuable hidden protection on credit, debit and charge cards, called 'chargeback'.…
Reclaim unwanted Amazon Prime
Have you been hit by a £79 fee for unwittingly using Amazon Prime? We've seen scores of complaints…
Copycat websites
Google for an EHIC, driving licence, birth certificate or more, and you risk paying a shyster…
Failed delivery? Fight back!
It's enough to make you growl. You've been told you need to be in for a delivery or service…
Reclaim energy bill credit
If you've switched energy in the last six years and were in credit, some providers operated…
Tap water rights
We've always said there's no shame in asking for a glass of tap water when out for a meal to…
How to complain
To stand your ground as a 21st century champion consumer, you need to be as smart and clever…
Parcel delivery rights
Waiting in for a parcel delivery is akin to watching paint dry – but you may have the law on…
30+ ways to stop scams
Scams are rife and you'd be hard-pressed to find anyone in the UK who hasn't been targeted.…
Administration help
Many retailers and other firms have sadly been struggling to stay afloat as a result of the…
Energy mis-selling: Get money back for mis-selling
If you've been mis-sold an energy contract or left majorly out of pocket due to an incorrect energy bill, you may be able to get £100s back
Energy mis-selling: Get money back for mis-selling
If you've been mis-sold an energy contract or left majorly out of pocket due to an incorrect…
If you've ever paid for something on a credit card for £100 or more, then you have rights under Section 75. Our Section 75 refunds guide gives you all you need to know on how to maximise your protection, when Section 75 covers you and when it doesn't, and includes free template letters for making Section 75 claims to your credit provider. Plus we've got guides on your consumer rights, how to take someone to the small claims court, parcel delivery rights and much more.
