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Shopping & consumer rights

Help to understand and enforce your consumer rights

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We cover everything you need to know about your consumer rights, including:

Consumer protection, refunds and reclaim

Section 75: Free protection for credit card spending on items over £100

Section 75 can be a lifesaver – buy something costing more than £100 and less than £30,000 on your credit card, and your card provider is legally required to help you if there's a problem.

So if you receive something that's broken or faulty, or your item didn't turn up all, you may be able to get a refund.

Learn about Section 75 and how to make a claim.

Section 75

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