Best Bank Accounts
Free £150 cash & more to switch
If you're unhappy with your bank account, don't just groan. Switching away is easy – and you can get up to £150 in cash or £180 in vouchers to switch and stay as banks lust for your custom. This guide explains it all and compares the best buys for you.
How does bank switching work?
The process is quick and easy since the seven-working-day Current Account Switch Service (CASS) began in September 2013. Just open a new account, then use the new bank's switching service and it'll close your old account and move your money, direct debits, standing orders etc across.
It'll also move payments meant to go into your old account into the new one, eg, your salary. If something goes wrong, the bots behind the scenes sort it, so for at least three years any money paid into the old account or wrongly earmarked to come out of that account is transferred to the new one. Also, if you're hit with any charges due to an error in the switch, this should be refunded by the new bank.
Rather watch than read?
This helpful little video gives you the bank switching lowdown...
Quick questions
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Top bank accounts with perks for switching
New. Top upfront cash and great for bill payers: Free £150 to switch + 2% back on bills
The NatWest Reward* account gives £150 if you open an account and request a switch by 11.59pm on Fri 6 Dec. There's a £2/mth fee, but you get 2% cashback on most bills paid by direct debit, eg, council tax, energy, phones. The offer's also available from sister bank RBS*, though you need to apply by 29 Nov for that.
NatWest says their average customer earns £83/yr after the fee. Our analysis shows you could earn well over £100/yr if you've higher bills – so £250+ if you switch and stay for a year.
Want to switch to a free account? You can also get the £150 with the NatWest Select* and RBS Select* accounts, but there's no bills cashback.
To get bonus: Apply & request a switch by 11.59pm on Fri 6 Dec (29 Nov for RBS). Then pay in £1,500+, complete your switch and log in to online banking by 24 Jan 2020 (10 Jan for RBS)
Minimum monthly pay-in: £1,500 (equates to £21,500/yr salary) for cashback
In-credit interest: None
Who's eligible for offer: New & existing customers switching from a non-RBS Group account, as long as you've not had switching cash from NatWest or RBS since Oct 2017
When bonus is paid: By 21 Feb 2020 (NatWest) / by 7 Feb 2020 (RBS)
Savings protection: Full
Arranged overdraft cost: £10 buffer, then £6/mth fee plus 19.89% EAR interest
Unarranged overdraft cost: £10 buffer, then £8/day fee (max nine per month) plus £8 unpaid item fee (max one per month). Maximum total charges £80/mth
If customer service is crucial, First Direct's* 1st account is the one for you. It consistently ranks at or near the top of our biannual bank service polls, with 90% of its customers rating it 'great' in our latest. Plus, newbies applying and switching to this account can get a free £50. You can also open a linked 5% regular saver, and if eligible will get a £250 0% overdraft.
How First Direct rates on service
85% GREAT
9% OK
6% POOR
AUG 2019. VOTERS: 530
To get bonus: Pay in at least £1,000 within three months of account opening
Minimum monthly pay-in: None
In-credit interest: None
Who's eligible for offer: Anyone who's never held any First Direct account
When bonus is paid: Within 28 days of switching and paying in £1,000+
Savings protection: Shared with HSBC
Arranged overdraft cost: 0% under £250, 15.9% EAR interest above that
Unarranged overdraft cost: £10 buffer then £5/day (max £80/mth)
Open an M&S Bank* current account and switch within three months, including four or more active direct debits, and you'll get a £100 M&S gift card. Many also get a decent £100 0% overdraft, and you get reward points when you shop in M&S and access to a linked 5% regular saver.
You can get another £80 gift card (£120 if you've an M&S Bank credit card) after a year if you deposit £1,250/mth, keep at least four direct debits active, and register for online banking and statements. So keep the account for a year and you could get £180 (£220 if you've an M&S credit card).
To get bonus: For the £100 gift card, switch within three months, including at least four active direct debits. For the extra £80 gift card, pay in £1,250/mth, keep direct debits active and register for online banking.
Minimum monthly pay-in: None (£1,250 for second gift card)
In-credit interest: None
Who's eligible for offer: Anyone who's never switched to M&S Bank
When bonus is paid: £100 gift card within a month of switch completing, second gift card within one month of the anniversary of account opening
Savings protection: Full
Arranged overdraft cost: 0% up to £100, 15.9% EAR above that
Unarranged overdraft cost: £50 buffer, 15.9% EAR interest. M&S Bank only allows you to go £50 over your overdraft limit
Open a Barclays account, sign up to its Blue Rewards scheme and start a switch by 30 Nov 2019 to get £10/mth in the first year (it’s actually £14/mth but there's a £4/mth fee). From year two you're up £3/mth (£7/mth minus the same £4/mth fee).
To get it, you need to sign up to mobile or online banking, while each month you must pay in £800+ and pay out two direct debits. If you've other Barclays products, you can get more cash (see FAQs).
Get £204 in year one with the Barclays Premier account
You can get £17/mth back for a year (£21/mth minus the £4/mth fee) if you switch to the Barclays Premier account – though to be eligible you need at least £100,000 saved or invested with Barclays, or an annual income of £75,000+ paid into the account.
How Barclays rates on service
52% GREAT
29% OK
19% POOR
AUG 2019. VOTERS: 210
Minimum monthly pay-in: £800 (equates to £10,000 annual salary) to get rewards
In-credit interest: None
Who's eligible for offer: New and existing customers
When bonus is paid: Blue Rewards paid monthly
Savings protection: Full
Arranged overdraft cost: £15 buffer then 75p/day under £1,000, £1.50/day between £1,000 and £2,000, and £3/day over £2,000
Unarranged overdraft cost: £15 buffer, then £5/day for 'emergency borrowing' (max £35/mth)
Other switching offers
- Get £100 if a friend refers you to Nationwide (or you refer them). If you know someone with a Nationwide current account, savings account or mortgage, they can refer you. Then, if you switch to a Nationwide FlexAccount, FlexDirect or FlexPlus account – including at least two direct debits – you'll both receive £100. If you've a Nationwide account already, you can refer friends yourself, and earn up to £500 per tax year.
The referrer needs to fill in a form with their details, then email their referral link to their friend. The referee needs to follow that link and enter details including their 'switch reference number'. The £100 will be paid into both accounts within 30 days of the switch completing.
Note, if you plan to switch soon after receiving the £100 it's best to wait at least three months. Under the terms of the offer, Nationwide says it may reclaim the switching cash from both of you if the recommended friend closes their account 'without good reason' within three months of receiving the bonus.
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Top bank accounts that pay savings interest
Good for smaller savings: 5% interest on £2,500 fixed but only for a year, 1% afterwards
Open a Nationwide FlexDirect* account and you'll get an interest rate of 5% AER fixed for a year on up to £2,500, as long as you haven't had a FlexDirect account before and pay in £1,000+/mth. The rate drops to 1% after a year, so look elsewhere then to see if it can be beaten.
Plus, if you get a friend with a Nationwide account to refer you and you switch – including two direct debits – you'll both receive £100. You can also earn up to £500 per tax year by referring friends once you've got an account.
How Nationwide rates on
service
70% GREAT
21% OK
9% POOR
AUG 2019. VOTERS: 532
Minimum monthly pay-in: £1,000/mth to get interest (equates to £12,500 annual salary)
In-credit interest: 5% AER fixed on up to £2,500 for 12 months, 1% AER variable after
Savings protection: Full
Arranged overdraft cost: Year one: 0%. Years two+: £10 buffer, then 50p/day (39.9% APR interest from 11 Nov 2019)
Unarranged overdraft cost: Under £10: 50p/day. Over £10: £5/day (max £35/mth). No charges from 11 Nov 2019. £5 paid/unpaid item fee (max £15/mth). Total unarranged fees capped at £50/mth
The TSB Classic Plus* account pays 3% AER on the first £1,500 in your account. To get it, you must pay in £500 each month and be registered for online and paperless banking. If you don't meet the criteria in any given month, you won't be paid interest for that month.
How TSB rates on
service
46% GREAT
33% OK
21% POOR
AUG 2019. VOTERS: 174
Rate: 3% AER variable on up to £1,500
Min monthly pay-in: £500 to get interest (equates to a £6,000 annual salary)
How to open/access: Open online or in branch, manage online, in branch or by phone
Interest paid: Monthly
Savings protection: Full
Arranged overdraft cost: £35 fee-free. Above this, you pay £6/mth + 1.52%
Unarranged overdraft cost: Under £10: £0, £10-£25: £6/mth + £5/day, £25+: £6/mth + £10/day. Total unarranged overdraft fees are capped at £80/mth
| For comparison, the top easy-access savings deal open to all pays 1.5%. | ||||
TABLE_CELL_STYLE |
IN-CREDIT INTEREST (AER) | MAX INTEREST /YR (1) |
MIN MONTHLY PAY-IN | HOW MANY CAN YOU HAVE? |
| Bank of Scotland Vantage | 1.5% on up to £5,000 (changing from 1 Oct to 1% on up to £3,999.99 and 2% on balance between £4,000-£5,000) |
£74.50 | £1,000 (2) | 3 |
| Club Lloyds | 1.5% on up to £5,000 (changing from 1 Oct to 1% on up to £3,999.99 and 2% on balance between £4,000-£5,000) |
£74.50 | £1,500 (3) | 2 (2nd must be joint) |
| (1) Before any tax if you always held the max balance+. (2) You need 2+ direct debits going out to get the interest, and must also add the 'Vantage' feature to your account. (3) If you don't pay in this much, there's a £3/mth fee. You also need 2+ direct debits going out to get the interest. | ||||
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Top bank accounts that give ongoing bills cashback
New. Best for higher bills or switchers: 2% cashback on bills + free £150 to switch
If you have high monthly bills, the NatWest Reward* account (also available from sister bank RBS*) is a good option. For a £2 monthly fee, it pays 2% cashback on council tax, gas, electricity, water, home phone, mobile, TV and broadband bills, as long as you pay by direct debit, pay in £1,500/mth and log in to online or mobile banking every three months.
If you're switching to this account, you can get £150 to do so. Apply and request a switch by 11.59pm on Fri 6 Dec (29 Nov for RBS). To get it, pay in £1,500+, complete your switch and log in to online banking by 24 Jan 2020 (10 Jan for RBS).
If you have a Santander mortgage and don't want to switch, the Santander account below could beat these, as it pays 1-3% cashback on the same bills plus up to £10/mth on Santander mortgages, and comes with a lower £1/mth fee.
Minimum monthly pay-in: £1,500 (equates to a £21,500 annual salary)
In-credit interest: None
Savings protection: Full
Arranged overdraft cost: £10 buffer, then £6/mth fee plus 19.89% EAR interest
Unarranged overdraft cost: £10 buffer, then £8/day fee (max nine per month) plus £8 unpaid item fee (max one per month). Maximum total charges £80/mth
Best if you've smaller bills or a Santander mortgage: 1-3% cashback on bills
The Santander 123 Lite* gives tiered cashback on certain household bills for a £1 monthly fee. You get 3% on phone, broadband, mobile and TV bills, 2% on gas and electricity, Santander home insurance and life protection, and 1% on water and council tax, as long as you pay by direct debit. Have a Santander mortgage? You also get 1% cashback (max £10/mth) on it, which can give seriously good returns on this account.
To get cashback, you need to pay in £500+/mth, have two active direct debits, pay your monthly fee and log in to online or mobile banking at least once every three months. Watch out – it counts a month from the anniversary of account opening, not a calendar month.
How Santander rates on service
63% GREAT
28% OK
9% POOR
AUG 2019. VOTERS: 619
Minimum monthly pay-in: £500 (equates to a £6,000 annual salary)
In-credit interest: None
Savings protection: Shared with Cahoot
Arranged overdraft cost: 0% for four months after switching. Then £1/day below £2,000, £2/day from £2,000-£2,999.99 and £3/day over £3,000
Unarranged overdraft cost: None (arranged overdraft fees still apply)
Other accounts that offer rewards
While they don't make it into our top picks above, there are a few other accounts that offer monthly cash payments in return for your custom. We wouldn't suggest you specifically switch to them over the other accounts in this guide, but if you want some extra rewards you could consider them:
- Sign up to Co-op Bank's Everyday Rewards scheme and you can earn up to £5.50/mth. You'll get £4 each month you pay in £800, pay out four direct debits, receive paperless statements, log in to online or mobile banking, and stay within your overdraft limit. If you meet all the criteria above, you'll also get 5p per debit card transaction, up to a maximum of £1.50 per month, though getting this isn't worth spending more than you usually would.
- Barclays Blue Rewards is an add-on to Barclays current accounts which, for a £4 monthly fee, will pay you at least £7/mth back – as long as you pay in £800+ and pay out at least two direct debits each month. You can get even more if you hold selected products with Barclays. See above for full details of the scheme, including a switch offer giving double rewards for a year.
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Top bank account for insurance
Below is our top pick packaged bank account which, for a monthly fee, offers various insurance perks. Always check if it's cheaper to buy the insurance elsewhere before applying, and for more options see Packaged Bank Accounts.
£500+/yr of travel, mobile & breakdown cover for £156/yr
Nationwide's FlexPlus* account is a cracking deal – IF you use the features. For £13/mth, you get worldwide family travel insurance (including winter sports) up to your 70th birthday, family smartphone insurance and UK and Europe breakdown cover for the account holder(s). We've calculated that all the insurance could be worth £500+/yr for a family of four (see FAQs).
If you get a friend with a Nationwide account to refer you and you switch – including two direct debits – you'll both receive £100. Plus, until November you also get 3% AER variable interest on up to £2,500
How Nationwide rates on
service
70% GREAT
21% OK
9% POOR
AUG 2019. VOTERS: 532
In-credit interest: 3% AER variable on up to £2,500 (until Nov 2019)
Monthly fee: £13
Min monthly pay-in: None
Savings protection: Full
Arranged overdraft cost: £250 fee-free buffer, 50p/day above that (No buffer and 39.9% APR interest from 11 Nov 2019)
Unarranged overdraft cost: Up to £10, you're charged 50p/day. Over £10, you're charged £5/day (max £50/mth). No charges from 11 Nov 2019.
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Top accounts if you're overdrawn
Overdrafts are debts, and often they're more expensive than credit cards, so aim for an account with the lowest fees.
But if overdrawn, don't just tackle the symptoms. Also try using the free budget planner, give yourself a money makeover to tackle its causes and check our Cut Overdraft Costs guide.
If you just dip in and out of your overdraft, the First Direct* account should cover you for free, as it offers a £250 0% overdraft. Above that you'll pay 15.9% EAR, one of the lowest costs out there. It's also a cracking account for service, with 90% ranking it 'great' in our last poll. You also get access to a linked 5% regular saver.
Newbies who apply and switch to it can also get a free £50. You need to pay in at least £1,000 within three months of your account opening.
How First Direct rates on
service
85% GREAT
9% OK
6% POOR
AUG 2019. VOTERS: 530
Minimum monthly pay-in: None, though need to pay in £1,000 within 3 months for bonus
In-credit interest: None
Who's eligible for switch offer: Anyone who's never held a First Direct account
When bonus is paid: Within 28 days of meeting all criteria
Savings protection: Shared with HSBC
Arranged overdraft cost: 0% under £250, 15.9% EAR interest above that
Unarranged overdraft cost: £10 buffer then £5/day (max £80/mth)
The Nationwide FlexDirect* account offers a year's 0% overdraft, as long as you haven't had a FlexDirect account before. It's important that you see this as a respite to try to clear your overdraft, as you do start paying for it (although fees are lowish at just 50p/day) once you've had the account for a year.
There's no guaranteed overdraft limit, and what you get is subject to a credit check, so if you're switching to this account you may not be offered one as large as your existing overdraft.
Plus if you get a friend with a Nationwide account to refer you and you switch – including two direct debits – you'll both receive £100. You can also earn up to £500 per tax year by referring friends once you've got an account.
How Nationwide rates on
service
70% GREAT
21% OK
9% POOR
AUG 2019. VOTERS: 532
Minimum monthly pay-in: None (£1,000/mth to get interest)
In-credit interest: 5% in year one on up to £2,500, 1% in subsequent years
Savings protection: Full
Arranged overdraft cost: Year one: 0%. Years two+: £10 buffer, then 50p/day (39.9% APR interest from 11 Nov 2019)
Unarranged overdraft cost: Under £10: 50p/day. Over £10: £5/day (max £35/mth). No charges from 11 Nov 2019. £5 paid/unpaid item fee (max £15/mth). Total unarranged fees capped at £50/mth
Easy-to-control overdraft with a lowish rate, plus no extra charges if you bust your limit
While it doesn't offer a 0% overdraft, app-based Starling Bank* has one of the lowest standard overdraft costs of 15% EAR interest (waived if less than 10p in any month). Unusually, it won't charge you extra if you go over your agreed overdraft limit, though you won't be able to use your account until you bring your balance back inside your limit.
It's also easy to control your overdraft limit in the app, and Starling will send you real-time notifications when you use your debit card and when you're about to go into, or are using, your overdraft.
Minimum monthly pay-in: None
In-credit interest: 0.5% AER variable on up to £2,000. 0.25% between £2,000 and £85,000
Savings protection: Full
Arranged overdraft cost: 15% EAR interest variable (waived if less than 10p in any month)
Unarranged overdraft cost: 15% EAR variable (waived if less than 10p in any month). Max £2/mth
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Cashback sites may pay you for signing up
As an extra boon, members of specialist cashback websites can be paid when they sign up to some financial products. Do check that it's exactly the same deal though, as terms can be different. And remember the cashback is never 100% guaranteed until it is in your account.
Full help to take advantage of this and pros and cons are in our Top Cashback Sites guide.
Want to complain about your bank account?
If your bank has charged you the wrong amount, taken the wrong amount in payment or its service has been atrocious, then you don't have to suffer in silence. It's always worth trying to call the bank first to see if it can help, but if it can't (or won't), or you don't hear back from it, you can escalate your complaint to the free Financial Ombudsman Service.
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