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Best Bank Accounts

Get £125 to switch, up to 3% back on bills or up to 2% interest

top bank accounts
Martin Lewis
Martin Lewis
Updated 15 September 2020

If you're unhappy with your bank account, you can still move, even with the coronavirus crisis. After a few months with no free cash bribes, now three banks offer a switching incentive, while other accounts give cashback or interest. This guide explains it all and helps you compare the top-pick accounts.

Top-pick bank accounts

In this guide

Other top MSE banking guides...
Packaged Accounts: save £100s on travel, mobile and breakdown insurance

Do you need a business bank account?: for self employed and freelancers
App-Based Banking: learn about the new wave of digital banks
Student Accounts: get 0% overdrafts or other perks if you're studying

Safe Savings: find out how your money is protected

Five tips to find your best account

Not every bank account is right for you, so use these tips to nail YOUR best.

  • 1. How to get around banks' minimum pay-in requirements to get the perks

    If you can't afford some banks' minimum monthly pay-ins, don't fret.

    If there is a minimum, you can play the system. Say you need a min £1,000, but only have £500 coming in. If you pay £500 in, withdraw it or move to another bank, then pay it back in... BINGO, that's your £1,000.

    Note: we've had reports some banks may not accept you if your income's not high enough to meet the minimum monthly pay-in.

    • See a full list of accounts ranked by minimum pay-in

      Top bank accounts (ranked by initial min pay-in)

      Account Minimum pay-in/mth Equivalent salary/yr needed (1) What if I don't pay in this much?
      M&S Bank Current Account None N/A No impact
      First Direct 1st Account None N/A No impact
      Virgin Money Current Account None N/A No impact
      Santander 123 Lite £500 £6,000 No cashback paid
      TSB Classic Plus £500 £6,000 No interest paid
      Barclays Blue Rewards £800 £10,000 No rewards earned
      Bank of Scotland Vantage £1,000 £12,500 No interest paid
      Nationwide FlexDirect £1,000 £12,500 No interest paid
      Club Lloyds £1,500 £21,300 £3/mth fee
      Halifax Reward £1,500 £21,300 £3/mth fee and no reward that month
      NatWest Reward £1,500 £21,300 No cashback
      RBS Reward £1,500 £21,300 No cashback
      HSBC Advance £1,750 £26,000 Transferred to HSBC's Bank Account

      (1) This is an estimate and will be higher if you have anything taken out of your pay like pension or student loan contributions.

    • What counts as a month to meet the minimum pay-in amounts?

      The answer to this isn't as straightforward as you might think, as what counts as a month depends on which bank you're with.

      For example, if you bank with Santander, a month counts from the anniversary of the date that you opened the account. In contrast, bank with Lloyds and it simply follows the calendar month. It's important to clarify this with your bank to make sure you don't get penalised for missing minimum monthly pay-ins, especially if your pay is erratic.

      See our table below for the policies of the major UK banks:

      LENDER WHAT COUNTS AS A MONTH?
      Bank of Scotland Calendar month
      Barclays Calendar month
      Co-op Bank Calendar month
      First Direct Calendar month
      Halifax Calendar month
      Lloyds Calendar month
      M&S Bank Calendar month
      Nationwide Calendar month
      NatWest/RBS Calendar month
      Santander Statement month
      Tesco Bank Statement month
      TSB Calendar month
      Last updated October 2018.
    • Why do banks have a minimum pay-in?

      It's essentially just a way to ensure you use their account as your main account.

  • 2. If you're often overdrawn, focus on the account with the cheapest overdraft, not other benefits

    There can be big differences in the amounts banks charge for going overdrawn, though many banks have now converged on similar, 40% rates after a raft of changes to how overdrafts are charged for. We identify the cheapest in our top overdraft section.

    If you are in the red, it's worth trying to get out of the mire by seeing if you can cut outgoings by doing a money makeover, then making (and sticking to) a budget.

    Quick questions

    • Can I still switch if I'm overdrawn?

      There aren't any set rules on this – it varies between providers. Whether you get an overdraft with the new provider you're switching to, and whether your limit is high enough to switch your full overdraft, will depend on the new account provider's lending procedure.

      You need to ask your new bank or building society for an overdraft. If it matches your existing limit, it'll clear the balance with your old bank. If not, the switch will go ahead but you'll still owe your old bank the money.

      The old account will remain open with a 'marker' placed on it, so you won't be able to use it, it's just so you can pay back what you owe. Some providers may give you a set amount of time to pay it back before classing it as an unarranged overdraft, which could then mean hefty fees – though you should get advance notice of this.

      Take a look at our budget planner for tips on cutting your outgoings, or if you're really struggling, see Debt Problems.

    • Can you shift the debt to a 0% credit card?

      Yes, if you qualify for the credit card and enough of a credit limit.

      There are a few specialist money transfer credit cards that let you pay cash into your bank, so you can pay off your overdraft, then you owe it instead. The top-pick card gives you 18 months at 0% in which to clear your overdraft – though you will pay a 2.99% fee to transfer the cash to your bank account.

      However, this technique can be tricky, and you need to know what you're doing, as most cards don't allow this cheaply. You can find step-by-step help in Money Transfers.

    • Can you SPEND on a credit card instead of from your current account?

      Yes, but only do it if you're disciplined. Use a cheap 0% spending card for your normal day-to-day spending, making only the minimum monthly repayments on it. This means your monthly income pays off your overdraft as no money's being taken out of that account. Instead, debt builds up on the credit card, but at 0%.

      Doing this is technically the best solution for those with self-discipline – you can't allow yourself to spend more on this card or build up more debt. You should stop using the card once your account is in credit and try to pay off the card by the end of the 0% period. Or, at worst, shift it to a cheap balance transfer deal.

    • Can you change the dates your bills go out to help money management?

      Yes. If you jump regularly between being in credit and using your overdraft, it's sensible to keep as much money in your account for as long as possible. Therefore, if you've the self-discipline, set all your household bills, direct debits and other standing orders to leave your account towards the end of your working month, artificially boosting your balance.

      This will also help to limit overdraft charges as most are levied on a daily basis, so the longer you're not in the red, the less you pay.

      If you fear this may lead to money for bills being spent before it's needed, don't take the risk. Also, take a read of the budgeting guide to help manage your cash flow.

    • Banks will send you free 'close-to-overdraft-limit' text alerts

      Banks now send you text alerts when you're in your overdraft or a payment's coming out that will put you there. Most also allow you a little time (often until 3pm or 3.30pm the same day) to put extra cash into the account to allow you to avoid charges. If you're not getting alerts, call your bank and ask it what's happening – you may need to opt in to be able to receive them. 

  • 3. All the top bank accounts require you to pass a not-too-harsh credit check

    Banks will use this credit check, plus data on your application form, to decide whether to accept or reject you for the account you applied for. If you're not sure you'll pass, check out the point below...

    Quick question

    • Could you be rejected when applying for a bank account?

      Possibly. If rejected, it may be for one of many reasons, such as you've got a poor credit record, you've had past dealings with that bank where you've missed payments or the bank doesn't think you'll be a profitable customer.

      But don't assume because one bank doesn't want you, none of the others will. All the same, don't just apply everywhere as it can do more damage to your credit record.

      If you're rejected, you need to do two things – first, ask the bank why it rejected you. Its answer may be vague, but it should tell you if you were rejected because of your credit record.

      The second thing you need to do is to check your credit files with the three credit reference agencies to spot any problems or possible errors. Our Credit Report guide tells you how to do this for free and how to correct errors.

  • 4. Can't get a bank account? There is a way...

    Sadly, more than one million people in the UK are rejected from mainstream bank accounts. Yet as long as you can prove your identity, you should be able to get a basic account – here, you're not credit-checked as strictly, so most can get one.

    You can do most of the same things as with a normal bank account, except you won't get an overdraft. Read full help and tips in our Basic Bank Accounts guide.

    Quick questions

    • What does the bank charge if you try to spend more than you've got?

      Regulations mean that you won't pay anything – these accounts are designed to be free of penalty charges. But it's always best to manage your money carefully, so you've enough in your account to meet bills and other outgoings.

    • How do you open a basic bank account?

      You'll usually need to go into a branch to open these, as you'll need to show ID to do so. Make sure you ask for the basic bank account application forms specifically, or you'll get standard ones for standard bank accounts and then most likely be rejected.

  • 5. You could save £100s on travel, mobile & breakdown insurance with a packaged account

    Packaged accounts can be great, saving some £100s a year, as for a monthly fee you get a host of insurance policies – typically travel, breakdown and mobile phone insurance.

    But they can also be worthless if you don't need the cover or you could have got it cheaper elsewhere, so check first. See the Best Packaged Accounts guide for more.

    Quick questions

    • What's the real annual cost of one of these accounts?

      You need to work out how much it's costing you over the year. For example, if you're paying £13 per month, that's actually £156 a year.

      And what are you getting for that? Are you getting a better mortgage rate than someone without the fee-paying account? Or better savings rates? Or lower overdraft charges?

      Just because getting the packaged account gives you 'better rates', don't think that automatically means you've got a top deal. You need to compare it to the deal you could get if you didn't have the packaged account – and then figure out if the fee's worth it.

    • What's the value of the 'benefits' you're getting?

      To evaluate how you benefit, you first need to check that you actually use the benefits the account offers.

      And if you do use them, is the account fee cheaper than getting them separately? For example, for less than £40 a year you can get annual travel insurance
      or breakdown cover. So if that's all your packaged account offers, you could be paying too much.

    • If you're not benefiting, why do you have the account?

      If the account doesn't save you money, ditch and preferably switch to a no-fee bank account. This guide will help you find the right account for you.

      If you didn't know you had a packaged account, or found out you weren't eligible to claim, you may have been mis-sold – see the Step-by-Step Reclaim Packaged Account Fees guide for full help.

How does bank switching work?

If you want to switch bank, there's nothing stopping you, even with the coronavirus crisis going on. The process is quick and easy and takes just seven working days. Just open a new account with your chosen bank, then use that bank's switching – you'll usually be asked during the application if you want to switch. If you do, the switching service will close your old account and move your money, direct debits, standing orders etc across.

It'll also move payments meant to go into your old account into the new one, eg, your salary. If something goes wrong, the bots behind the scenes sort it, so for at least three years any money paid into the old account or wrongly earmarked to come out of that account is transferred to the new one. Also, if you're hit with any charges due to an error in the switch, this should be refunded by the new bank.

Quick questions

  • Are recurring payments from my card also moved?

    No. Otherwise known as continuous payment authorities, these are set up using your debit or credit card details, as opposed to your account number and sort code. They're often used for memberships, online subscriptions and payday loan repayments. The company will ask for the long number across your card, giving it permission to take cash from your account.

    If you switch, you need to give your new card details to any companies that take money from your card in this way.

  • Some banks require you to switch 'active' direct debits. What does this mean?

    An active direct debit is one that has paid out in the last 13 months or – if it has never paid out – is less than 13 months old.

    Direct debits have this dormancy rule in place, so old direct debits can remain active even if you're not paying out on them every month in case they're needed again, or they're there for annual payments. But after 13 months, your bank may remove them from your account or mark them as inactive.

  • Do I HAVE to close my old account when switching?

    Yes, if you switch via the seven-working-day Current Account Switch Service (CASS). As part of the process, your new bank will automatically close it and also move all payments, eg, direct debits out or salary in, across.

    But if you'd rather keep your old account open, or your old or new bank is one of the few not signed up to CASS, you'll need to use the older, slower and more complicated system. Your payments will still be switched over, but there's less protection if anything goes wrong and it's likely you won't get any of the switch incentives.

  • Can I switch a sole account to a joint account and vice versa?

    If you want to join finances with a partner, it's possible to use seven-day switching to switch a sole account to a joint account. Do remember that this'll link your finances, so their credit record could affect yours – always think carefully before doing so.

    This doesn't work the other way round, so you can't switch a joint account to a sole account under seven-day switching.

  • I have other products such as an ISA and credit card with my bank – what will happen to them if I switch away?

    Most other products that you hold are totally separate, so moving your current account won't affect the others and it's fine to do. In fact, even if you have a direct debit set up to pay them, that'll automatically be moved to your new bank account for you so it shouldn't put you off switching at all.

    There are a few special regular savings accounts that are linked to current accounts (where you get a special rate if you've got the current account) that you could lose if you move bank, but you'll know if you've got one of those and it's likely the new bank will offer something similar.

  • Which banks and building societies are signed up to CASS?

    More than 40 providers are signed up to the Current Account Switch Service (CASS):

    • Acorn Account
    • Adam & Company
    • Allied Irish Bank
    • Arbuthnot Latham & Co.
    • Bank of Ireland UK
    • Bank of Scotland
    • Barclays
    • Barclays Private
    • C. Hoare & Co.
    • CardOneMoney
    • Clydesdale Bank
    • Co-operative Bank
    • Coutts
    • Coventry Building Society
    • Cumberland Building Society
    • Danske Bank
    • First Direct
    • First Trust Bank
    • Habib Bank Zurich
    • Halifax
    • Hampden & Co
    • Handelsbanken
    • HSBC
    • HSBC Private Bank
    • Investec Bank
    • Isle of Man Bank
    • Lloyds
    • Lloyds International
    • Lloyds Private Bank
    • M&S Bank
    • Metro Bank
    • Monzo
    • Nationwide Building Society
    • NatWest
    • NatWest International
    • Reliance Bank
    • RBS
    • Santander
    • Smile
    • Starling Bank
    • Tesco Bank
    • Thinkmoney
    • Triodos Bank
    • TSB
    • Ulster Bank
    • Unity Trust Bank
    • Virgin Money
    • Weatherbys Bank
    • Yorkshire Bank

    Last updated February 2020.

Top bank accounts with perks for switching

The coronavirus crisis saw banks concentrate on helping existing customers, meaning they weren't offering switch incentives to new customers. However, now three banks are willing to pay to get your custom. Read carefully, as you need to meet certain conditions to get the full perks.

HSBC Advance*

Largest upfront bonus: free £125, plus access to a 2.75% regular saver

Apply*

You can get £125 if you switch to HSBC's Advance* account. To get the bonus, you must open an account then start a switch within 30 days. Once your account's open, you can also get a linked 2.75% regular savings account where you can save up to £250 each month.

How HSBC rates on service

47% GREAT
33% OK
20% POOR
DATE: AUG 2020. VOTERS: 238

To get bonus: Apply and start a switch within 30 days, including at least two direct debits or standing orders
Minimum monthly pay-in: £1,750 to keep the account open (or £10,500 every six months – equates to a £25,600 annual salary)
In-credit interest: None
Who's eligible for offer: Anyone who's not had an HSBC current account (or opened a First Direct or M&S Bank current account – they're part of the same group) since 1 Jan 2017 and meets switching criteria
When bonus is paid: Within 30 days of switch completing
Does it have full FSCS savings protection? Yes, but it's shared with First Direct

  • Do I need to close my existing account when I switch?

    Yes, to get the switching bonus you'll need to complete a full switch, which includes closing the account you're switching from. If you use the Current Account Switch Service – which you need to do to get the bonus – this is done automatically, and all payments in and out are moved across to the new account.

    You can't get the bonus if you have an existing HSBC account, or have had one since 1 Jan 2017 – even if it's now closed. You also won't get it if you've opened a First Direct or M&S Bank account since the same date, though you are eligible if you hold an account from one of those banks but it was opened in 2016 or earlier.

  • What if I can't pay in £1,750/mth?

    Under the account's terms, you need to pay in £1,750/mth, or pay in £10,500 over a six-month period (good if your earnings are irregular, for example). If you can't meet the minimum pay-in, the account will just change to HSBC's regular bank account. We've had reports that HSBC asks for income levels when you apply, so jemmying the pay-in may not be possible for this account.

  • Is my money protected?

    Yes, though HSBC shares its £85,000 UK savings safety guarantee with First Direct, so don't hold more than that across the two banks.

  • Does it have an app?

    Yes, download for iOS (rated 4.8/5) or Android (rated 3.8/5).

Arranged overdraft cost: £25 buffer at 0%, then 39.9% EAR variable
Unarranged overdraft cost: 39.9% EAR variable. Maximum total charges £20/mth

APPLY*

RBS Reward 

New. Free £100 to switch + up to £3/mth cashback

Apply

The RBS Reward account gives £100 if you open an account and request a switch by 19 November 2020. There's a £2/mth fee, but you can earn up to £5 every month you log in to your account on mobile and pay out two direct debits of £2 or more, meaning you could be up £3/mth.

Want to switch to a free account? You can also get the £100 with the RBS Select account, but there's no bills cashback.

How RBS rates on service

35% GREAT
32% OK
33% POOR
DATE: AUG 2020. VOTERS: 84

To get bonus: Open an account and request a switch by 19 November 2020. Then pay in £1,500+ and log in to online or mobile banking by 30 December 2020
Minimum monthly pay-in: £1,250 (equates to £17,000/yr salary) to qualify for the cashback
In-credit interest: None
Who's eligible for offer: New and existing customers switching from a non-RBS Group account, as long as you've not had switching cash from NatWest, RBS or Ulster since October 2017
When bonus is paid: By 29 January 2021
Does it have full FSCS savings protection? Yes

  • Do I need to close my existing account when I switch?

    Yes, to get the switching bonus you'll need to complete a full switch, which includes closing the account you're switching from. If you use the Current Account Switch Service – which you need to do to get the bonus – this is done automatically, and all payments in and out are moved across to the new account.

    You can't get the bonus if switching from other banks in the RBS Group, including NatWest and Ulster Bank.

  • What if I can't pay in £1,250/mth?

    If you don't meet the minimum pay-in requirements, RBS will contact you to say you don't meet the account criteria, and will eventually move your account to a free Select account.

    However, if you still want the cashback account you can jemmy the £1,250 pay-in. For example, if you only have £650 coming in you can deposit this, withdraw it as cash or to another bank, pay it back in and BINGO, you've qualified.

  • Is my money protected?

    Yes, RBS has full £85,000 UK savings safety guarantee.

  • Does it have an app?

    Yes, download for iOS (rated 4.3/5) or Android (rated 4.5/5).

Arranged overdraft cost: 39.49% EAR variable
Unarranged overdraft cost: 39.49% EAR variable. Maximum total charges £20/mth

APPLY

Lloyds Bank 

New. Get £100 for switching + other benefits, eg, 12 'free' movie rentals

Apply

The Club Lloyds account gives £100 if you open it and then switch to it by 11.59pm on Monday 9 November. On top of the bonus, the account gives a choice of four annual benefits – 12 'free' digital movie rentals, six 'free' cinema tickets, a 'free' magazine subscription or a Gourmet Society membership.

The account has a £3/mth fee, but you can avoid it if you pay in £1,500/mth or more. You'll also get up to 1.5% interest on balances up to £5,000.

How Lloyds Bank rates on service

56% GREAT
32% OK
12% POOR
DATE: AUG 2020. VOTERS: 259

To get bonus: Request a switch to a new Club Lloyds account by 9 November 2020
Minimum monthly pay-in: £1,500 (equates to £21,500/yr salary) to avoid £3/mth fee
In-credit interest: 1% AER variable between £1-£3,999.99 (0.6% from 1 October 2020) and 2% AER variable between £4,000-£5,000 (1.5% from 1 October 2020), provided you have two active monthly direct debits
Who's eligible for offer: Anyone switching to a new Club Lloyds account, as long as you've not had switching cash from Club Lloyds or Club Lloyds Platinum since April 2018
When bonus is paid: Within ten working days of switching
Does it have full FSCS savings protection? Yes

  • Do I need to close my existing account when I switch?

    Yes, to get the switching bonus you'll need to complete a full switch using the Current Account Switch Service, which automatically closes the account you're switching from and moves across all payments in and out.

  • How do the movie rentals, cinema tickets and subscriptions work?

    You can choose from:

    • 12 digital movie rentals from streaming service Rakuten TV.
    • Six Odeon or Vue cinema tickets.
    • An annual Gourmet Society membership.
    • A magazine subscription (either delivered or to your phone/tablet).

    You'll get an email once you've opened the account, which will tell you how to select the benefit you'd like. You've 30 days from opening the account to make your choice.

    After a year, you'll be able to choose again, either sticking with the same benefit or switching to one of the others.

  • Is my money protected?

    Yes, Lloyds Bank has the full £85,000 UK savings safety guarantee.

  • Does it have an app?

    Yes, downloadable for iOS (rated 4.8/5) or Android (rated 4.7/5).

Arranged overdraft cost: £50 buffer. Then 27.5% to 49.9% EAR variable
Unarranged overdraft cost: None, though your payment may not be made

APPLY

Other switching offers

  • Get £50 if a friend refers you to Metro Bank (or you refer them). If you know someone with a Metro Bank current account, they can refer you. Then, if you switch to Metro Bank and meet the offer criteria (see below), you'll both receive £50. If you've a Metro Bank account already, you can refer friends yourself, and earn up to £250.

    The referrer first needs to complete Metro Bank's referral registration form. It will then send an email with a unique code which can be passed on to a friend. The friend then needs to register for the offer, apply for an account and complete their switch within 30 days.

    In addition, the friend needs to pay in at least £500 for both of the first two months, make at least 10 purchases (for any amount) on their debit card within the same two months and log in to online/mobile banking within one month. The £50 will be paid into both accounts within 30 days of this criteria being met.

Top bank accounts that give ongoing cashback

Some accounts give free cash as a percentage of what you pay out in bills, or offer cashback for paying direct debits or logging in to online banking. However, many come with with a fee, so check the cashback you get is more than the fee before going for one of these accounts.

Santander 123 Lite*

Get ongoing 1-3% cashback on household bills for £2/mth fee (£1/mth till October)

Apply*

The Santander 123 Lite* gives tiered cashback on certain household bills for a £2 monthly fee (though the fee is £1 till 27 October). Provided you pay by direct direct, you get:

  • 3% back on phone, broadband, mobile and TV bills (1% on these bills from 27 Oct)
  • 2% back on gas, electricity, Santander home insurance and life protection
  • 1% back on Santander mortgages, water (3% on this bill from 27 Oct) and council tax

Cashback is capped to £5/mth in each tier, so you can get a max of £15/mth, though you'll need the right combination of bills to max it out. To get cashback, you need to pay in £500+/mth, have two active direct debits, pay your monthly fee and log in to online or mobile banking at least once every three months. Watch out – it counts a month from the anniversary of account opening, not a calendar month.

How Santander rates on service

40% GREAT
39% OK
21% POOR
DATE: AUG 2020. VOTERS: 506

Minimum monthly pay-in: £500 (equates to a £6,000 annual salary)
In-credit interest: None
Does it have full FSCS savings protection? Yes, but it's shared with Cahoot

Arranged overdraft cost: 0% for four months (only if you switch to this account). Then 39.94% EAR variable
Unarranged overdraft cost: 0% EAR variable

APPLY*

Other accounts that offer rewards

There are a few other accounts that offer monthly cash payments in return for your custom. We wouldn't suggest you specifically switch to them over the other accounts in this guide, but if you want some extra rewards you could consider them:

  • Sign up to Co-op Bank's Everyday Rewards scheme and you can earn up to £5/mth. You'll get £2 each month you pay in £800+, pay out four or more direct debits, stay opted in for paperless statements, log in to online or mobile banking, and stay within your overdraft limit. If you do all that, you can then earn 5p per debit card transaction, up to a maximum £3/mth.
  • Barclays Blue Rewards is an add-on to Barclays current accounts which, for a £4 monthly fee, will pay you at least £7/mth back – as long as you pay in £800+ and pay out at least two direct debits each month. You can get even more if you have a mortgage, loan, home or life insurance with Barclays.

  • The NatWest Reward and RBS Reward accounts pay up to £5/mth cashback, for a £2 monthly fee. You get £1/mth back for logging in on mobile and £4/mth back paying out two or more direct debits of £2+ each. You need to pay in £1,250 a month or more to keep the account. Plus RBS is currently offering a £100 switch bonus.

Top bank accounts that pay savings interest

Sadly, these aren't as attractive as they used to be given the low interest rate environment, with accounts cutting rates almost across the board. We've picked a few accounts out here that pay decent rates on £2,000 or less, but with each of them, it'd take years to get as much as the switch bribes above offer, so it's worth looking at those first.

If you have up to £5,000 to save, there are other options are in the table below that'll get you more interest per year, though overall they pay a lower rate. 

Virgin Money*

Get 2.02% on up to £1,000 with no minimum pay-in

Apply*

The Virgin Money* current account pays 2.02% on the first £1,000 in your account. There's no minimum pay-in required to get the interest, so it's good if you've low or unstable income. You also get fee-free spending and cash withdrawals overseas, so if you travel a lot, that's a great added boon.

You also have a linked savings account paying 0.5% AER variable opened for you when you get this account, though this can be beaten on rate by top easy-access accounts.

Minimum monthly pay-in: None
In-credit interest: 2.02% AER variable on up to £1,000
How to open/access: Open online or over the phone (16/17 yr olds can open in some branches)
Interest paid: Monthly
Does it have full FSCS savings protection? Yes, but it's shared with Clydesdale Bank and Yorkshire Bank

  • How much interest can I earn?

    If you keep at least £1,000 in this account, over a year you'd earn £20 in interest before any tax – assuming the variable rate of interest rate doesn't change.

  • Is my money protected?

    Yes – Virgin Money is regulated by the Financial Conduct Authority and has up to £85,000 UK savings protection (shared with Clydesdale Bank and Yorkshire Bank).

  • How many accounts can I open?

    There's no set limit, though Virgin Money told us you'd need to have a good reason to open further accounts. When pressed, it suggested that opening another account to get more interest wouldn't be considered a good reason, but opening a joint account with your partner as you liked your individual account so much would be seen much more kindly.

Arranged overdraft cost: 19.9%, 29.9% or 39.9% EAR variable
Unarranged overdraft cost: 19.9%, 29.9% or 39.9% EAR variable. £4 unpaid transaction fee. Unarranged overdraft charges are capped at £40/mth

APPLY*

Nationwide FlexDirect

2% interest on £1,500 fixed but only for a year, 0.25% afterwards

Apply

Open a Nationwide FlexDirect account and you'll get an interest rate of 2% AER fixed for a year on up to £1,500 (so max interest of £29.70). To get the interest, you need to pay in £1,000+/mth. The rate drops to 0.25% after a year, so look elsewhere then to see if it can be beaten.

How Nationwide rates on
service    

67% GREAT
22% OK
12% POOR
DATE: AUG 2020. VOTERS: 459

Minimum monthly pay-in: £1,000/mth to get interest (equates to £12,500 annual salary)
In-credit interest: 2% AER fixed on up to £1,500 for 12 months, 0.25% AER variable on up to £1,500 after
Who's eligible for offer: Anyone who hasn't had a FlexDirect account before 
Does it have full FSCS savings protection? Yes

  • What if I can't pay in £1,000 each month?

    You just won't be paid any interest that month.

  • How much will the overdraft cost?

    For the first year, your overdraft will cost nothing as long as you stay within your limit and you haven't had a FlexDirect account before. After that, you pay 39.9% EAR variable. So if you had a limit of £1,500 and owed £1,000, you'd pay £28.91 per month for your overdraft.

    There are no additional charges for the overdraft, not even if you go over your overdraft limit, though Nationwide says it'll try to stop transactions that take you over the limit. 

    If you're switching to this account with an existing overdraft, you could use the 12 months when your overdraft is at 0% to get your finances in order and avoid future fees. For tips, see Cutting Overdraft Costs.

  • Can I have two accounts? And two overdrafts?

    You can have two accounts, and can even get two lots of interest – though one of your accounts must be joint. Nationwide says you may be able to get two overdrafts if you have two FlexDirect accounts, but each would be assessed on its merits, so there's no guarantee.

  • Is my money protected?

    Yes, Nationwide has full Financial Services Compensation Scheme protection, so any money saved with it is safe up to £85,000.

  • Does it have an app?

    Yes, downloadable for iOS (rated 4.8/5) or Android (rated 4.2/5).

Arranged overdraft cost: Year one: 0%. Years two+: 39.9% EAR variable
Unarranged overdraft cost: N/A (Nationwide will try not to let you go over your overdraft limit)

APPLY

TSB Classic Plus*

Earn 1.5% ongoing interest on up to £1,500, but it's had a relatively poor service record recently

Apply*

The TSB Classic Plus* pays 1.5% AER variable on the first £1,500 in your account. You'll need to pay in £500+/mth to get the interest, plus you'll need to register for both online banking and statements. 

Note: Before switching to this account be mindful that TSB doesn't have a great service record, as seen in the figures below.

How TSB rates on
service    

47% GREAT
27% OK
26% POOR
DATE: AUG 2020. VOTERS: 107

Minimum monthly pay-in: £500 to get interest (equates to a £6,000 annual salary)
In-credit interest: 1.5% AER variable on up to £1,500
How to open/access: Open online or in branch, manage online, in branch or by phone
Interest paid: Monthly
Does it have full FSCS savings protection? Yes

  • How much interest can I earn?

    If you keep at least £1,500 in this account, over a year you'd earn £22.35 in interest before any tax – assuming the variable rate of interest rate doesn't change.

  • Is my money protected?

    Yes, TSB has full Financial Services Compensation Scheme protection, so up to £85,000 saved with it is safe.

  • How many accounts can I open?

    You can have two new accounts, though one of your accounts must be joint to get this.

Arranged overdraft cost: 39.9% EAR variable
Unarranged overdraft cost: 39.9% EAR variable. £3 unpaid transaction fee. Unarranged overdraft fees are capped at £30/mth

APPLY*

Other interest-paying current accounts

It's not just these accounts that offer decent interest rates. A few others give you varying levels of interest (see below), and the one you pick should depend on how much cash you're likely to be able to keep in your account.

For comparison, the top easy-access savings deal open to all pays 1.16%.

TABLE_CELL_STYLE

 IN-CREDIT INTEREST (AER) MAX
INTEREST /YR (1)		 MIN MONTHLY PAY-IN HOW MANY CAN YOU HAVE?
Bank of Scotland Vantage 1% on up to £3,999.99 and 2% on balance between £4,000-£5,000 (2)
 £59.80 £1,000 (3) 3
Club Lloyds (Plus £100 switch bonus) 1% on up to £3,999.99 and 2% on balance between £4,000-£5,000. (2)
 £59.80 £1,500 (4) 2 (2nd must be joint)
(1) Before any tax if you always held the max balance+. (2) 0.6% on up to £3,999.99 and 1.5% on £4,000-£5,000 from 1 October (3) You need 2+ direct debits going out to get the interest, and must also add the 'Vantage' feature to your account. (4) If you don't pay in this much, there's a £3/mth fee. You also need 2+ direct debits going out to get the interest.

Top accounts if you're overdrawn

Overdrafts are debts, and often very expensive debts at that. However, during the coronavirus crisis, all banks need to offer the first £500 interest free to customers who are struggling with their finances, and many banks have made the interest-free buffer automatic for all customers with an authorised overdraft. See our financial products coronavirus guide for what each bank's doing to help 

For the most part, these buffers will apply to new customers as well, though you'll need to pass the usual credit check to get an authorised overdraft. Yet, as banks only (currently) need to apply the coronavirus-related help until 9 July, we have based our top picks on accounts we think will help you cut your overdraft costs over the longer term. 

Don't just tackle the symptoms of your overdraft, though – it's important to try and pay it off. See our free budget planner, do a money makeover to see if you can spend less, and check our full Cut overdraft costs guide.

M&S Bank  

Offers a £250 0% overdraft, plus access to a linked 2.75% saver

Apply

If you just dip in and out of your overdraft, the M&S Bank account should cover you for free, as it offers many a £250 0% overdraft. Above that you'll pay 39.9% EAR variable. Try M&S Bank's eligibility checker before applying to see if it might give you an overdraft. 

You also get M&S loyalty points if you use your card at M&S, which can be converted to vouchers for money off. Plus, if you switch to the account, you get access to a linked 2.75% regular saver where you can save up to £250 each month.

What overdraft help is M&S Bank offering? It's made the first £500 of ALL authorised overdrafts interest free till 29 Aug. If you're struggling, you can apply to extend this till 31 Oct, and also ask for lower interest of 19.9%.

Minimum monthly pay-in: None
In-credit interest: None
Does it have full FSCS savings protection? Yes

  • What's the deal with the reward points – how much are they worth?

    If you spend using your debit card for this account, you'll get one point for every £1 spent in M&S or in its online store. You get one £1 voucher for every 100 points, and M&S sends these to you quarterly. Bear in mind that this means you'd need to spend £500 at M&S just to get a £5 voucher.

  • How does the overdraft work?

    You can apply for an overdraft when you apply for an account, but the limit you get depends on your credit score.

    The first £250 of your overdraft is interest-free, but you'll pay 39.9% EAR variable above that, up to your limit. You won't be able to go into an unarranged overdraft in all but the most exceptional cases as M&S Bank won't let you make payments if it'll take you over your limit. 

  • Is my money protected?

    Yes, M&S Bank has the full £85,000 UK savings safety guarantee.

  • Does it have an app?

    Yes, downloadable for iOS (rated 4.4/5) or Android (rated 1.8/5).

Arranged overdraft cost: 0% up to £250, 39.9% EAR variable above that
Unarranged overdraft cost: 39.9% EAR variable

APPLY

Nationwide FlexDirect

12 months' 0% overdraft – a respite to sort your finances

Apply

The Nationwide FlexDirect account offers a year's 0% overdraft, as long as you haven't had a FlexDirect account before. It's important that you see this as a respite to try to clear your overdraft, as you start paying a hefty 39.9% EAR variable for it once you've had the account for a year.

There's no guaranteed overdraft limit, and what you get is subject to a credit check, so if you're switching to this account you may not be offered one as large as your existing overdraft. But you can use Nationwide's eligibility checker before applying to see whether you might be able to get an overdraft with it.

What overdraft help's Nationwide offering? If you're affected by coronavirus you can request that your overdraft is interest free. Nationwide's also limited interest rates to 18.9% until 31 July for all customers.

How Nationwide rates on
service

67% GREAT
22% OK
12% POOR
DATE: AUG 2020. VOTERS: 459

Minimum monthly pay-in: None (£1,000/mth to get interest)
In-credit interest: 2% in year one on up to £1,500, 0.25% on up to £1,500 in subsequent years
Does it have full FSCS savings protection? Yes

  • How much will the overdraft cost?

    For the first year, your overdraft will cost nothing as long as you stay within your limit and you haven't had a FlexDirect account before. After that, you pay 39.9% EAR variable. So if you had a limit of £1,500 and owed £1,000, you'd pay £28.91 per month for your overdraft.

    There are no additional charges for the overdraft, not even if you go above your overdraft limit, though Nationwide says it'll try to stop transactions that take you over the limit.

    If you're switching to this account with an existing overdraft, you could use the 12 months when your overdraft is at 0% to get your finances in order and avoid future fees. For tips, see Cutting Overdraft Costs.

  • How do I get the interest?

    To get interest you need to pay in £1,000/mth, though you only get interest when you're in credit.

  • What if I can't pay in £1,000?

    Nothing happens, you just won't be paid any interest that month.

  • Can I have two accounts? And two overdrafts?

    You can definitely have two accounts, and can even get two lots of interest – though one of your accounts must be joint. Nationwide says you may be able to get two overdrafts if you have two FlexDirect accounts, but each would be assessed on its merits, so there's no guarantee.

  • Is my money protected?

    Yes, Nationwide has full Financial Services Compensation Scheme protection, so any money saved with it is safe up to £85,000.

  • Does it have an app?

    Yes, downloadable for iOS (rated 4.8/5) or Android (rated 4.2/5).

Arranged overdraft cost: Year one: 0%. Years two+: 39.9% EAR variable
Unarranged overdraft cost: N/A (Nationwide will try not to let you go over your overdraft limit)

APPLY

Starling Bank*

Easy-to-control overdraft with a lowish rate, plus no extra charges if you bust your limit

Apply*

While it doesn't offer a 0% overdraft, app-based Starling Bank* has one of the lowest standard overdraft costs of 15% EAR interest (though if your credit history's poor, you could be charged 25% or 35% EAR). If you qualify for one of the lower rates, this is still a good deal, especially compared with other overdraft rates which tend to be bunched at 40%.

It's also easy to control your overdraft limit in the app, and Starling will send you real-time notifications when you use your debit card and when you're about to go into, or are using, your overdraft.

Use Starling's eligibility checker before applying to see whether you are likely to qualify for an overdraft with it – though it only asks a few basic questions, so see the result as an indication only, rather than a sure thing.

What overdraft help is Starling offering? You can request a £500 interest-free overdraft and a reduction in your interest rate to 15% if you're struggling due to coronavirus.

Minimum monthly pay-in: None
In-credit interest: 0.05% AER variable on up to £85,000
Does it have full FSCS savings protection? Yes

  • What else can the app do?

    As well as providing spending notifications and insights, the app lets you freeze and unfreeze your debit card at the touch of a button, report it lost or stolen or get a PIN reminder in-app. You can also turn off certain functions of your card, such as online spending, contactless payments or ATM withdrawals if you want to control a specific type of spending.

    You can put money aside into a 'space', designed to help you save easily from your current account balance. You can set up different spaces for different savings goals.

    Starling also has a 'Marketplace', which lets you use other companies' services through the Starling app. In it, you can find insurance companies and a mortgage broker – though always make sure you've done a full comparison before going for these companies, as they may not be the cheapest.

  • Are there limits on using the debit card?

     You can make up to three cash withdrawals a day, totalling a maximum of £300.

  • What exchange rate will I get overseas?

    The debit card is a Mastercard, so you'll get the Mastercard rate, which you can check here. There are no fees for using your card abroad, making it a top pick for overseas use.

  • Will Starling credit-check me?

    If you apply for an overdraft, Starling will run a full credit check on you. If you apply for the account without an overdraft, it'll just run an ID check on you, which won't appear to lenders on your credit report (though you'll be able to see it).

    However, once you've opened the account, whether with or without an overdraft, it will appear on your credit report as an active account – and other lenders will be able to see it.

  • Is my money protected?

    Yes, Starling Bank has full Financial Services Compensation Scheme protection, so any money saved with it is safe up to £85,000.

  • Does its app have good ratings?

    Yes. It's an app-based bank, so you need to use the app to manage your account. You can download it for iOS (rated 4.9/5) or Android (rated 4.7/5).

  • How do I pay in cheques?

    If the cheque's for £500 or less, you can take a photo of it in-app. The app will read the cheque details and – if it's kosher – add the money to your account within a couple of working days.

    If your cheque's for over £500, you can send it to 'FREEPOST Starling' through the post. Make sure you've written your last name and eight-digit account number on the back of the cheque.

Arranged overdraft cost: 15%, 25% or 35% EAR variable. The rate you get depends on your credit history
Unarranged overdraft cost: None

APPLY*

Top bank account for insurance

Below is our top-pick packaged bank account which, for a monthly fee, offers various insurance perks. Always check if it's cheaper to buy the insurance elsewhere before applying, and for more options see Packaged Bank Accounts.

Nationwide FlexPlus (monthly fee £13 or £156/yr)

£500+/yr of travel, mobile & breakdown cover for £156/yr 

Apply

Nationwide's FlexPlus account is a cracking deal – IF you use the features. For £13/mth, you get worldwide family travel insurance, including winter sports, up to your 70th birthday, though you can pay a premium of £65/yr to keep this cover if you're older. The travel insurance provides some of the best coronavirus-related cancellation cover we've seen (see our full review of Nationwide's travel insurance).

You also get family smartphone insurance and UK and Europe breakdown cover for the account holder(s). We've calculated that all the insurance could be worth £500+/yr for a family of four (see FAQs).

How Nationwide rates on
service

67% GREAT
22% OK
12% POOR
DATE: AUG 2020. VOTERS: 459

Monthly fee: £13
Min monthly pay-in: None
In-credit interest: None
Does it have full FSCS savings protection? Yes

  • How did you work out the value of the insurance?

    Mobile cover for all the family's smartphones. The cheapest smartphone insurance costs £80-£100/yr. If there are four of you, that's £320-£400's worth.
    World family travel insurance (incl winter sports and golf cover). The cheapest family cover we've found elsewhere is from around £90/yr (£105/yr incl winter sports), plus £20/yr for golf cover. If any of you are aged 65+, it'll be even more.
    European breakdown cover. Covers account holder(s) in any car, and anyone driving their car with permission. Similar breakdown cover we've found elsewhere is from £70/yr.

    A family of four needing it all could pay £500+/yr buying all the comparable insurances separately. Do bear in mind that the price of individual cover will vary with the number of people in your family being covered.

  • What does the worldwide family travel insurance cover?

    It allows multiple trips worldwide and includes winter sports, business, wedding and golf cover (includes golf fees).

    It covers you, children under 19 (or 22 if in full-time education) providing they live at the same address and your partner, even if it's not a joint account. The excess (the amount you pay towards a claim) is a maximum of £50. If you've a pre-existing condition, tell Nationwide as you may need a medical screening before getting cover and could be charged.

    You also get cover for coronavirus-related cancellations, provided there was no FCO warning in place for your destination when you booked the holiday or took out the insurance, whichever was later. 

    Read a full review of Nationwide's FlexPlus travel insurance.

  • I'm over 70. What about me?

    If you're 70 or over, you'll need to pay a £65/yr premium for your travel cover. This isn't necessarily the best deal on the market, so always compare with the premiums in Cheap Travel Insurance.

  • What does the mobile phone insurance cover?

    It covers repair or replacement after theft, loss, damage or breakdown, insuring each handset up to the value of £1,500, plus the iPhone XR/XS which can cost more. The excess is a maximum of £120 for an iPhone.

    Unusually, it covers the phones of your partner and children too, provided they live with you (children must be under 19 or under 22 if in full-time education, and cannot be married or in a civil partnership) – so maxed out, this gives serious value. You can make a maximum of four claims per year.

    See the mobile insurance policy document for more details.

  • What does the breakdown cover include?

    It's for the UK and Europe, including home assistance and onward travel. Cover is for the person, and people travelling in your vehicle (so everyone would be taken to their destination). On a joint account, both account holders would be covered.

    You can also register one vehicle per account holder, and anyone driving that vehicle with your permission will be covered.

    For more policy details, see the travel insurance, mobile insurance and UK and Europe breakdown cover documents.

  • Can I use the card abroad?

    The account's debit card has no fee or 'load' for spending or withdrawing cash, making it a leading debit card for overseas use.

  • Is my money protected?

    Yes, Nationwide has full Financial Services Compensation Scheme protection, so any money saved with it is safe up to £85,000.

  • Does it have an app?

    Yes, downloadable for iOS (rated 4.8/5) or Android (rated 4.2/5).

Arranged overdraft cost: 39.9% EAR variable
Unarranged overdraft cost: N/A (Nationwide will try not to let you go over your overdraft limit)

APPLY

Cashback sites may pay you for signing up

As an extra boon, members of specialist cashback websites can be paid when they sign up to some financial products. Do check that it's exactly the same deal though, as terms can be different. And remember the cashback is never 100% guaranteed until it is in your account.

Full help to take advantage of this and pros and cons are in our Top Cashback Sites guide.

Want to complain about your bank account?

If your bank has charged you the wrong amount, taken the wrong amount in payment or its service has been atrocious, then you don't have to suffer in silence. It's always worth trying to call the bank first to see if it can help, but if not...

Free tool to help you complain

This tool helps you draft and manage your complaint. It's totally free to use, and it's offered by Resolver, a firm we work with to help people get complaints justice.

RESOLVER – FREE COMPLAINTS TOOL*

If the company you're complaining to won't help, the Resolver tool also helps you escalate your complaint to the free Financial Ombudsman Service.

Q&A: Bank accounts

  • How does it work with reward payments and tax?

    As well as offering in-credit interest or bonuses for switching, a few current accounts now pay rewards for holding the account and meeting certain criteria, such as paying in a set amount each month or having direct debits.

    Some of these, such as the Halifax Reward Account and Co-op Bank's Everyday Rewards scheme, are paid with basic-rate tax already deducted. Others, including Barclays Blue Rewards, are paid without any tax removed.

    With the introduction in April 2016 of the personal savings allowance (PSA), meaning interest is now paid tax-free, some people hoped that they'd see an increase in the reward amounts paid to them.

    However, these payments don't count as savings income for tax purposes and instead are classed as 'annual' or 'miscellaneous' payments. This means that the rewards don't count towards your PSA, and they're still liable to be taxed.

    If you're a non-taxpayer, you should claim back any tax taken using the R40 form. Higher and additional-rate taxpayers may need to pay more via tax returns.

  • Is there a way to track down old bank accounts?

    In the UK, old, now-dormant accounts hold billions of pounds that lay unclaimed – and if you've switched several times, you may still have old accounts that were never closed.

    It's straightforward to get it back, we've full details in the Reclaim Forgotten Cash guide.

  • What if I can't pay a set amount into my bank account every month?

    This isn't usually a problem. Mostly it just means that you won't get whatever benefits that account offers for that month, though there are a couple of accounts that will charge fees – we notify where this is the case in the product boxes above.

  • I applied for one of these accounts and got rejected. What can I do?

    You could try a basic bank account. These don't credit score you (though you need ID) as they don't offer overdrafts. Make sure you ask for their application forms, or you'll get standard ones for standard bank accounts and then be rejected. Full help and tips in our Basic Bank Accounts guide.

  • How do I find my local branch?

    If you go onto your bank's website, it will have a 'branch finder' facility. Usually you'll have to type in your location or postcode and your nearest branch will come up. If you're searching on a mobile phone, often it will link to your GPS location and will automatically show you where your closest branch is.

    If you just want to find your closest bank and don't mind which bank it is, then visit Yell.com and type that you're searching for a bank and your postcode. It will then list the nearest branches and tell you how far away they are.

    Bear in mind, though, that this may miss banks' agencies – they're often found in local solicitors' or estate agents' offices. For these, you may have to ask locally.

  • How long do transfers take?

    Most banks these days use Faster Payments for bank transfers, meaning most transfers you make should arrive within two hours, or at least the same day.

    Faster Payments is available 24 hours a day, 365 days a year, so even if you transfer some money to someone you owe on Christmas Day, it will arrive in their account the same day.

    If for any reason your bank or building society can't use Faster Payments (many credit unions can't, for example), then they will do a BACS transfer, which takes three to five working days.

  • How long does a cheque take to clear?

    You should be able to withdraw money paid in by cheque by the end of the next working day at the latest. Check with your bank if time is of the essence. 

  • How long does it take for money I pay in to count towards my balance?

    If you pay the money in over the counter in your branch, then the money will count towards your balance immediately. However, if you pay the money in via one of the bank's ATMs, it will vary and can take up to two more days to count towards your balance.

  • What's the difference between a direct debit, standing order and recurring payment?

    A direct debit is where you give permission to a company to take money from your bank account, and the amount can vary depending on what you're paying for. You have very little control over how much money is taken, though the company you're paying will tend to send you a statement informing you of how much will be taken and when.

    A standing order is an instruction from you, to your bank, to pay a fixed amount of money to an account. You can send a standing order to any account, bill, mortgage payment or organisation. You have full control over how much and how frequent the payments should be.

    A recurring payment is where you give a company your card details, and they use them to set up a regular or continuous payment from your card. You'll know if it's a recurring payment if you give the company your 16-digit card number, rather than your bank account number and sort code.

    They're usually used if you're paying for a subscription, like a DVD rental service or a gym membership. With these payments you have very little control over how much or when they'll take out your money, and you usually won't be informed that the company will be taking a payment.

    However, you can ask your bank to cancel them, as well as asking the retailer if you want to end the service. See Recurring Payments.

  • How do I set up a direct debit or standing order?

    Direct debits are set up by the company you're paying. In most instances, the company will ask for your account details and they'll set up a direct debit for you. However, sometimes they'll send you a direct debit form that you need to fill out and hand in to your bank or send back. You can't set up a direct debit yourself.

    A standing order is a payment you can set up yourself. You'll do this via your bank, in branch, on the phone or online. To set one up, you'll need the account details you're sending money to and you'll need to put in a set amount you want to send each time (you can change the amount with a day or two's notice).

  • What day will my switch happen on?

    If you don't specify a date, everything will be switched over seven working days after the switch begins. If you opt for a specific date, the process begins seven working days before that date.

  • Will my new debit card and PIN arrive within the seven days?

    Bizarrely, given the song and dance about seven-day switching, your debit card and PIN aren't covered by it. So despite your account being open and set up – and your old account closed – in seven working days, you may have to wait a few days to access your money.

  • How do I transfer money using a mobile phone number?

    If you have a smartphone, you can use a service called Paym, which allows you to transfer up to £250 a day by using a mobile phone number.

    You need to link your mobile phone number to your account, through your mobile phone app or your online banking. Once linked, you can make a payment by selecting the person you want to pay from your mobile phone contacts, or manually enter a mobile phone number – but you can only send cash this way to people who have also registered their mobile number to receive mobile payments.

    You'll then be asked to confirm the name of the recipient. Once you're happy, check the amount and press 'send'. You'll also receive confirmation that your payment has been sent. And don't worry, you won't be able to pay anyone who isn't registered.

    See the Mobile-To-Mobile Transfer MSE News story for more.

  • Is internet and mobile banking safe?

    Yes. Banks have security systems in place that ensure fraudsters can't hack into your account, whether you're logged in online or on your phone. But you still need to be careful – never ever send your online/mobile banking information to anyone.

    If you're using a mobile app, make sure you download your bank's official mobile app from your app store and make sure you update the app regularly with any new security features.

    It's also worth keeping your computer up to date with Free Antivirus Software, so you're protected from viruses and spyware.

  • What do I do if I've sent money to the wrong account?

    When sending money to a different account, for now the only information banks use to identify payees is the sort code and account number, and not the recipient's name, meaning if these details are wrongly entered the cash could end up in a stranger's bank account.

    However, all is not lost. The UK's largest six banking groups (which make up 90% of transfers) have now set up the Confirmation of Payee scheme, which checks whether the name of the account you are sending money to matches up to the sort code and account number you type in. If the name doesn't match, the bank will let you know so you can amend any errors before making the payment.

    If you end up sending money to the wrong account, here's what you need to do and what happens then:

    • Contact your bank straight away to let it know about the mistake. While banks can't stop payments that have already been made, contacting it as soon as possible will help speed up the process of sorting it out. It’s a good idea to keep a note of all correspondence you have with the bank and also to make note of exactly when the error was made. If you know the mistake you made (eg, you used the wrong sort code), then make a note of that too.
    • Your bank will act within two working days of you telling it. And it doesn't matter if you discovered your mistake after a week or even a year... though it's good financial sense to keep an eye on your account(s) to make sure your payments have reached the right recipient.
    • As long as there are no disputes, your money will be returned within 20 working days. Where there's clear evidence of a genuine mistake, your bank will contact the receiving bank on your behalf requesting that the money isn't mistakenly spent by the person who accidentally received it, and you'll get your money back.

    If there are issues, eg, if the person you accidentally sent it to refuses to return it, you'll be notified of the outcome of the bank's investigation within 20 working days from the point that you let it know.

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SPOTTED OUT OF DATE INFO/BROKEN LINKS? EMAIL: BROKENLINK@MONEYSAVINGEXPERT.COM
What the * means above

If a link has an * by it, that means it is an affiliated link and therefore it helps MoneySavingExpert stay free to use, as it is tracked to us. If you go through it, it can sometimes result in a payment or benefit to the site. It's worth noting this means the third party used may be named on any credit agreements.

You shouldn’t notice any difference and the link will never negatively impact the product. Plus the editorial line (the things we write) is NEVER impacted by these links. We aim to look at all available products. If it isn't possible to get an affiliate link for the top deal, it is still included in exactly the same way, just with a non-paying link. For more details, read How This Site Is Financed.

Duplicate links of the * links above for the sake of transparency, but this version doesn't help MoneySavingExpert.com: 

Starling Bank, TSB, Virgin Money, Santander, HSBC

MoneySupermarket.com Financial Group Limited is authorised and regulated by the Financial Conduct Authority (FRN: 303190). The registered office address of both MoneySupermarket.com Group PLC and MoneySupermarket.com Financial Group Limited (registered in England No. 3157344) is MoneySupermarket House, St. David's Park, Ewloe, Chester, CH5 3UZ. MoneySavingExpert.com Limited is an appointed representative of MoneySupermarket.com Financial Group Limited.

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