Broadband & TV
How to get the best deal on your broadband and TV
Cheap broadband deals
- Seven million households are likely overpaying for broadband as costs rocket when promo deals end.
- If you're out of contract, check now if you can save £100s/year by switching.
- Our Broadband comparison tool helps you compare broadband, line and TV deals.
5 quick broadband need-to-knows
- Slow broadband? Do a broadband speed check and try our eight speed-boosters.
- Don't want to switch? Haggle. If you're out of contract, see Broadband haggling tips.
- On Universal Credit or similar benefits? Many firms offer discounted social broadband tariffs.
- Consider if you really need faster speeds.
- You can get broadband without the phone line, but it'll likely cost more - so check.
Why has the price of my broadband bill increased?
Outrageously, broadband providers are allowed to add above-inflation price rises mid-contract (we're campaigning to change that), meaning millions of households saw hikes of up to 8.8% in April. These come on top of increases of up to 17.3% last year.
Yet if you're one of the seven million households that are currently out of contract, you don't have to put up with the hikes, and can easily switch providers without penalty.
Switching broadband providers: what you need to know
Broadband customers typically pay £40-£60/month if they're out of contract, but you can slash costs by pouncing on short-lived promo deals. Here's what you need to know when switching:
- At least 50% of customers must get the advertised speeds at peak times. Many providers also tell you the estimated max speed you're likely to get before you sign up.
- Switching usually only means about two hours' downtime. Most don't need an engineer to visit, the exceptions may be if you're moving to/from Virgin, or you're getting fibre to the premises (FTTP).
- Bundling your broadband, TV and phone with one provider can work out cheaper - but there are drawbacks. While bundles can unlock cheaper prices - see Broadband and TV deals - you'll have fewer switchable options when you get to the end of your contract.
Don't want to switch? Haggle with your provider
If your deal's ending, or you're out of contract, switching isn't the only way to cut costs. Slash £100s off your bills by haggling. It's simple...
- Benchmark deals using our broadband comparison tool.
- Get through to retentions (disconnections) – it's their job to keep you.
- Turn on the charm – be polite and use the phrases that pay.
- If they really won't play ball, vote with your feet and leave.
Four million on a low income are missing out on cheap social broadband tariffs
If you're on Universal Credit, Pension Credit, or equivalent benefits, you could be eligible for special social broadband tariffs. These tariffs are designed to give long-term consistently cheap prices. But around four million eligible households are missing out.
Prices start from £12/month for 15Mb fibre. You can opt to see these tariffs from firms with near-national coverage alongside standard deals in our broadband comparison tool. But for a list of all of them, see our...
How to save on the cost of watching TV
Over half of UK households are signed up to at least one streaming service, while millions spend £100s a year on digital TV subscriptions. Don't overpay.
- Make the most of streaming service trials.
- Watch 100s of films and box sets for free.
- Check if you really need a TV licence.
- Save on streaming, including with Apple TV+, Disney+, Netflix, Prime Video and Now.
Martin Lewis explains how to cut broadband costs
Martin Lewis: "Unless you've a need for hyperspeed via a special broadband connection, you probably needn't be paying over £30/month. Yet most people pay £40 to £60 monthly, with speeds less of a blur, more of a blah.
"As long as you're out of contract (no easy tool here to check, but if you've not done owt for a while, you usually are), it's easy to ditch, switch and save. As usual, the cheapest broadband deals aren't available direct, they're short-lived switching promos via comparison sites. We amalgamate them in our Broadband Comparison tool (and we include social tariffs for those on Universal Credit)."
MoneySaving successes
Below we've featured some fantastic success from MSE users who've used these guides to save money on their broadband & TV. If you've found success using our tools or guides, let us know via email.
"I'm with Virgin Media and my bill was going to increase to £64 next month. After calling them and following the Broadband haggling tips, they have offered me a new price of £26. This will save me £684 over the contract term!"
- Dawn, February 2024
" I managed to get my phone bill down from £52/mth to Sim-only for £9. Plus my fibre broadband from £32/mth to £20. Well happy."
- TSBear, March 2024
"Thank you to your helpful Sky haggling guide. I was able to negotiate our broadband, phone and TV package down from £123 a month to £86 a month, which over the course of the next 18 months will save me £666!"
- Calum, January 2024
Broadband and TV FAQs
Broadband & TV Guides
How to get the best deals on your broadband and TV
Broadband Unbundled: Compare broadband deals
How to get cheap broadband: Do you need fibre? How to switch & much more
Fibre to the premises (FTTP) broadband explained
Broadband haggling
Broadband 'social tariffs'
How to improve your broadband speed
Watch movies & TV online
Haggle with Sky
Free antivirus software
Haggle with Virgin Media
Haggle with BT
Mobile broadband
18 Netflix hacks
Free office software
TV MoneySaving tricks
Free online storage
Can I leave my broadband contract early
Broadband Deals Pages
Chris Knight - Assistant Editor - Utilities
Updated 25 July 2024