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Ruby Harbour

Ruby Harbour

Editorial Assistant – Utilities

Ruby joined MSE with an English literature degree and started working for the Energy & Utilities team in March 2024. Before joining MSE, Ruby gained a year's experience working as an editorial assistant for British environmental magazine The Ecologist.

Now as an editorial assistant at MSE, Ruby continues to keep an eye out for all things sustainable. Since joining MSE, she has written several guides helping readers with their mobile and broadband, as well as a phone theft protection guide to help raise awareness of the issue of phone-snatching and what to do to protect yourself.

Ruby has worked across teams, covering news stories on mobile provider contract issues, as well as using search engine optimisation techniques to help users find our content more easily.

Outside of work, Ruby loves to travel, whether by walking, running, rowing or cycling, especially if it involves good coffee and new foods to try, which she can then attempt to replicate at home.

Latest from Ruby Harbour

16 tips to protect your phone from thieves.
There are more than 200 mobile phones snatched every single day in the UK, with thieves stealing £1,000s from victims by accessing their personal data and banking apps. Since our phones hold much of our lives nowadays, it's crucial to protect yourself and your data. To help, we've a round-up of things you can do now to make your mobile more secure.
10 June 2025
Sell your old mobile.
Got an old mobile lying around? It could be a hidden treasure worth £100s. While the most MoneySaving (and greenest) option is to keep using it, if you're ready to part ways with your phone and then upgrade, follow this step-by-step guide to make the most from your unwanted handset.
10 June 2025
How to improve your broadband speed.
A reliable broadband connection is vital, especially if you work from home. So if your connection is frustratingly slow, we've a round-up of tricks to give your speed a boost. If you're just looking for a new deal, see our broadband comparison tool.
3 June 2025
Picture of a man on his laptop with a dog
If you're an Origin broadband and home phone customer, you'll soon be automatically transferred to Utility Warehouse – but your service will continue as before and you should keep paying your bills as normal.
12 May 2025
Woman looking at her phone and smartwatch
Buying a smartwatch is never MoneySaving, but if you're determined to snap up a sleek smartwatch that will help you reach your 10,000 steps, track your sleep, heart rate and more ‒ this guide will help you find the one that suits you.
6 May 2025
Tree or not to tree: MSE Ruby explores the best ways to save money this Christmas while keeping the environment in mind.
17 December 2024
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'Family Sim' plans let you bundle together multiple different phone contracts so you can manage them from one account, and some providers even offer discounts for each Sim you add to it. But they're not necessarily the cheapest option. We take a look at which networks offer them and if they're worth it...
31 October 2024
Image of couple smiling abroad while taking a selfie with their mobile
If you use your mobile abroad, your provider will now be forced to automatically send you clearer alerts about roaming costs under new rules from telecoms regulator Ofcom, which take effect from today (Tuesday 1 October). The change follows our long-running campaign for consumers' roaming rights to be increased after existing protections ended post-Brexit.
1 October 2024
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If you're still using a Plusnet Mobile Sim, you need to switch away as soon as possible – particularly if you want to keep the same phone number – as the provider is closing down this month.
4 June 2024
EE and Plusnet to refund exit fees for some and allow others to leave penalty-free after failing to give key contract info – what you need to know.
If you took out a broadband, landline, mobile or TV plan with EE or Plusnet since 17 June 2022 but left your contract early and got charged exit fees, you may now be due a refund. Others who are still with EE and Plusnet may also be offered the chance to leave their contracts penalty-free. It comes after the firms failed to give 1.1 million customers key information about their contracts when they signed up.
22 May 2024