2016

People who accidentally send a mobile, online or phone banking payment to the wrong bank account will be given more help getting it back, under new safeguards brought in this week.

SSE has become the second big six energy firm to reveal price cuts this year, but it's only dropping gas prices by 5.3%, and only from 29 March. Even after that small decrease, the company's standard tariff will cost on average almost £300/yr more than the cheapest.

January is the year's busiest summer holiday booking month. No surprise that with short days, icy air, and rain many focus on sun, sea, sand and, er... sangria.

Customer complaints about energy firms increased by a quarter last year, according to the Energy Ombudsman. But whether you've had cause to complain about your provider or not, you can save £100s by switching now.

Discount shoe retailer Brantano has called in administrators, becoming the first major retailer to do so after a tough Christmas for high street shops. We explain what it means for you.

More than three quarters of those who've tried to haggle with 10 big-name providers have managed to agree a better deal, with the AA and Sky the companies most open to negotiation, according to a poll of almost 4,000 MoneySavingExpert users.

More than a million current accounts were switched to a new bank in 2015, according to new figures published today. But with total switches down 11% compared with 2014, the message is: if you're not gaining from your bank account, switch now.

The cost of car insurance policies could rise by up to 25% in 2016, according to the AA, after 20% rises in 2015. But there are ways to lock in a cheap price now, even if you're not at renewal.

Telecoms firms have been told they should stop advertising broadband as "free" if it comes with a hefty price tag for line rental attached, under tighter rules being brought in to ensure companies aren't "confusing and misleading" customers about the true cost of deals.

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