February 2017

If you're a long-suffering Southern Rail commuter, you can now apply for a lump sum payment as compensation for persistent disruption, even if you haven't received an email telling you you're eligible. You could be due £100s – here's how to check if you're eligible and how to claim.

'It's your financial CV. You need to see what it says about you - if it's wrong it can kill cheap mortgages, debt, mobiles, car insurance & more.'

The UK aviation regulator is taking action against five major airlines it says have been failing to pay the legally required compensation for flight delays resulting from missed connections. Hundreds of thousands of passengers who travelled on the airlines may be due up to £500 each for this kind of delay – here's how to claim.

Owners of potentially dangerous Hotpoint, Indesit and Creda tumble dryers have been warned by the appliances' maker Whirlpool not to use the machines until they've been repaired, in a U-turn on its previous advice that they could be used under supervision.

MoneySavingExpert.com has been asked to write a report on the effectiveness of ombudsmen by a group of cross-party MPs seeking recommendations on how consumers' rights could be better served.

British Gas is to launch a customer rewards scheme from April that will include Sky TV deals and energy discounts for its longest-standing customers. However, it's not yet clear what the savings will be, so you should continue to keep an eye out for cheap deals available elsewhere.

Drivers of older and more polluting cars entering central London will have to pay a daily £10 emissions surcharge from 23 October 2017, on top of the existing £11.50 congestion charge.

Budget airline Easyjet has quietly scrapped its free refund trick, which meant passengers whose flights fell in price after booking could get the difference back in vouchers, MoneySavingExpert.com can reveal. Yet if you booked a flight before Monday or are a member of one of its loyalty clubs you may still be able to use the trick – here's how to check if you're affected.

Disabled customers and employees are to be given a voice to promote change and trigger improvements in various industries, following the launch of a Government initiative today.