2023

If you've got an old mobile handset you may soon lose internet access. Vodafone has become the first major mobile network to switch off 3G in parts of the country with other networks set to follow. Here's how to check if your handset is impacted and what you need to do about it.  

If you've renewed your Churchill, Direct Line or Privilege home or car insurance since 1 January 2022 you may be owed a refund. This comes after Direct Line Group, which all three brands come under, flouted rules designed to prevent loyal customers from being charged more than new users. 

Smart home tech provider Hive is to switch off a number of smart devices, security devices and leak sensors, leaving you unable to use them. Five products have already been discontinued, with three more set to be switched off by 2025. To check if your device is affected and find out your refund rights, see below.

The maximum amount of compensation given to households and businesses that lose electricity power as a result of severe weather has increased from £700 to £2,000, as part of a raft of new measures announced by energy regulator Ofgem. 

Thousands of passengers have been left stranded as flights due to fly to and from the UK have been cancelled or delayed as a result of a technical glitch with the UK's air traffic control system. If you've been affected by the chaos, we've got everything you need to know about your travel and refund rights.

If you're on a low income and struggling with the cost of school uniform, you could get up to £200 to put towards it in the form of a non-repayable grant. To help, we've searched through council websites to find which offer it – check below to see if you qualify and what you could get. But go quick as some deadlines have already passed and late applications may not continue to be accepted for long. 

Motorists driving in London whose vehicles don't meet particular emission standards will be charged £12.50 a day from 29 August as the city's 'Ultra Low Emission Zone' has been expanded to cover all London boroughs. Typically, this impacts those with older cars, but here's how to check if you'll be charged, plus what to do if you've been wrongly penalised. 

Energy regulator Ofgem has this morning announced the new Energy Price Cap, with prices set to fall by 7% on average from October. Despite the drop, energy bills will still likely be more expensive than last winter. We've full info below.

Energy regulator Ofgem has this morning announced the new Energy Price Cap and, as expected, it's set to drop significantly. From Saturday 1 July, it'll fall to £2,074 a year for a typical household, 17% lower than the current Energy Price Guarantee (EPG) level. This means the EPG will fall away and almost everyone's bills will once again be controlled by the Price Cap.

Some Ovo customers with a smart meter can now earn £10 a month in bill credit by lowering their energy usage during peak times. If you can get it, it's a no brainer – but you should still consider and keep an eye out for cheaper fixed deals, as they could save you more money in the long term.