Bank Charges Poll: Fine v Payout
During the Bank Charges Test case HBOS’s lawyer said customers prefer a payment to be made even if it means a bank charges them a fee. The Office of Fair Trading disagreed, saying it believes customers would prefer the payment not to be made, giving them a chance to make alternative arrangements.
Bank Charges Poll: Fine v Payout.
During the Bank Charges Test case HBOS’s lawyer said customers prefer a payment to be made even if it means a bank charges them a fee. The Office of Fair Trading disagreed, saying it believes customers would prefer the payment not to be made, giving them a chance to make alternative arrangements.
If you had paid for something – whether a £1 bag of carrots – or your monthly mortgage payment – which took you beyond your overdraft limit without realising, would you prefer:
Results
| A. You’re fined £35. The payment is made. |  | 532 votes (8 %) |
| B. No fine. The payment is unpaid/refused. You need to pay another way. | | 5,899 votes (92 %) |
6,431 votes received.
We try to use technology to limit voting to one per person. Occasionally, this may erroneously block a few people's votes (eg, from shared offices). Apologies for that.
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