
How do you rate your bank account's service?
We run this poll on big banks' current accounts every six months to see how the experience changes. We’d love your feedback. Please vote based on CUSTOMER SERVICE for your main CURRENT account over the last SIX MONTHS. Please ignore rates or any other products, or service from before six months ago.
We run this poll on big banks' current accounts every six months to see how the experience changes. We’d love your feedback.
Please vote based on CUSTOMER SERVICE for your main CURRENT account over the last SIX MONTHS. Please ignore rates or any other products, or service from before six months ago.
Results
| I'm usually in credit – POOR service in last 6 months | 27 votes (11%) | |
| I'm usually in credit – OK service in last 6 months | 89 votes (37%) | |
| I'm usually in credit – GREAT service in last 6 months | 88 votes (37%) | |
| I'm usually overdrawn – POOR service in last 6 months | 9 votes (4%) | |
| I'm usually overdrawn – OK service in last 6 months | 17 votes (7%) | |
| I'm usually overdrawn – GREAT service in last 6 months | 10 votes (4%) |
| I'm usually in credit – POOR service in last 6 months | 69 votes (11%) | |
| I'm usually in credit – OK service in last 6 months | 217 votes (35%) | |
| I'm usually in credit – GREAT service in last 6 months | 254 votes (41%) | |
| I'm usually overdrawn – POOR service in last 6 months | 17 votes (3%) | |
| I'm usually overdrawn – OK service in last 6 months | 31 votes (5%) | |
| I'm usually overdrawn – GREAT service in last 6 months | 27 votes (4%) |
| I'm usually in credit – POOR service in last 6 months | 3 votes (7%) | |
| I'm usually in credit – OK service in last 6 months | 7 votes (16%) | |
| I'm usually in credit – GREAT service in last 6 months | 29 votes (64%) | |
| I'm usually overdrawn – POOR service in last 6 months | 1 votes (2%) | |
| I'm usually overdrawn – OK service in last 6 months | 3 votes (7%) | |
| I'm usually overdrawn – GREAT service in last 6 months | 2 votes (4%) |
| I'm usually in credit – POOR service in last 6 months | 16 votes (4%) | |
| I'm usually in credit – OK service in last 6 months | 86 votes (23%) | |
| I'm usually in credit – GREAT service in last 6 months | 234 votes (64%) | |
| I'm usually overdrawn – POOR service in last 6 months | 4 votes (1%) | |
| I'm usually overdrawn – OK service in last 6 months | 7 votes (2%) | |
| I'm usually overdrawn – GREAT service in last 6 months | 19 votes (5%) |
| I'm usually in credit – POOR service in last 6 months | 18 votes (2%) | |
| I'm usually in credit – OK service in last 6 months | 59 votes (5%) | |
| I'm usually in credit – GREAT service in last 6 months | 931 votes (83%) | |
| I'm usually overdrawn – POOR service in last 6 months | 2 votes (0%) | |
| I'm usually overdrawn – OK service in last 6 months | 7 votes (1%) | |
| I'm usually overdrawn – GREAT service in last 6 months | 111 votes (10%) |
| I'm usually in credit – POOR service in last 6 months | 36 votes (7%) | |
| I'm usually in credit – OK service in last 6 months | 178 votes (34%) | |
| I'm usually in credit – GREAT service in last 6 months | 255 votes (49%) | |
| I'm usually overdrawn – POOR service in last 6 months | 9 votes (2%) | |
| I'm usually overdrawn – OK service in last 6 months | 28 votes (5%) | |
| I'm usually overdrawn – GREAT service in last 6 months | 11 votes (2%) |
| I'm usually in credit – POOR service in last 6 months | 36 votes (16%) | |
| I'm usually in credit – OK service in last 6 months | 100 votes (43%) | |
| I'm usually in credit – GREAT service in last 6 months | 66 votes (29%) | |
| I'm usually overdrawn – POOR service in last 6 months | 11 votes (5%) | |
| I'm usually overdrawn – OK service in last 6 months | 13 votes (6%) | |
| I'm usually overdrawn – GREAT service in last 6 months | 5 votes (2%) |
| I'm usually in credit – POOR service in last 6 months | 65 votes (11%) | |
| I'm usually in credit – OK service in last 6 months | 225 votes (37%) | |
| I'm usually in credit – GREAT service in last 6 months | 224 votes (37%) | |
| I'm usually overdrawn – POOR service in last 6 months | 30 votes (5%) | |
| I'm usually overdrawn – OK service in last 6 months | 33 votes (5%) | |
| I'm usually overdrawn – GREAT service in last 6 months | 28 votes (5%) |
| I'm usually in credit – POOR service in last 6 months | 84 votes (11%) | |
| I'm usually in credit – OK service in last 6 months | 279 votes (35%) | |
| I'm usually in credit – GREAT service in last 6 months | 325 votes (41%) | |
| I'm usually overdrawn – POOR service in last 6 months | 33 votes (4%) | |
| I'm usually overdrawn – OK service in last 6 months | 39 votes (5%) | |
| I'm usually overdrawn – GREAT service in last 6 months | 29 votes (4%) |
| I'm usually in credit – POOR service in last 6 months | 2 votes (5%) | |
| I'm usually in credit – OK service in last 6 months | 15 votes (36%) | |
| I'm usually in credit – GREAT service in last 6 months | 24 votes (57%) | |
| I'm usually overdrawn – POOR service in last 6 months | 0 votes (0%) | |
| I'm usually overdrawn – OK service in last 6 months | 1 votes (2%) | |
| I'm usually overdrawn – GREAT service in last 6 months | 0 votes (0%) |
| I'm usually in credit – POOR service in last 6 months | 3 votes (17%) | |
| I'm usually in credit – OK service in last 6 months | 4 votes (22%) | |
| I'm usually in credit – GREAT service in last 6 months | 8 votes (44%) | |
| I'm usually overdrawn – POOR service in last 6 months | 1 votes (6%) | |
| I'm usually overdrawn – OK service in last 6 months | 0 votes (0%) | |
| I'm usually overdrawn – GREAT service in last 6 months | 2 votes (11%) |
| I'm usually in credit – POOR service in last 6 months | 60 votes (5%) | |
| I'm usually in credit – OK service in last 6 months | 277 votes (25%) | |
| I'm usually in credit – GREAT service in last 6 months | 706 votes (63%) | |
| I'm usually overdrawn – POOR service in last 6 months | 12 votes (1%) | |
| I'm usually overdrawn – OK service in last 6 months | 14 votes (1%) | |
| I'm usually overdrawn – GREAT service in last 6 months | 43 votes (4%) |
| I'm usually in credit – POOR service in last 6 months | 142 votes (15%) | |
| I'm usually in credit – OK service in last 6 months | 378 votes (39%) | |
| I'm usually in credit – GREAT service in last 6 months | 331 votes (34%) | |
| I'm usually overdrawn – POOR service in last 6 months | 27 votes (3%) | |
| I'm usually overdrawn – OK service in last 6 months | 66 votes (7%) | |
| I'm usually overdrawn – GREAT service in last 6 months | 33 votes (3%) |
| I'm usually in credit – POOR service in last 6 months | 37 votes (3%) | |
| I'm usually in credit – OK service in last 6 months | 221 votes (21%) | |
| I'm usually in credit – GREAT service in last 6 months | 774 votes (72%) | |
| I'm usually overdrawn – POOR service in last 6 months | 3 votes (0%) | |
| I'm usually overdrawn – OK service in last 6 months | 17 votes (2%) | |
| I'm usually overdrawn – GREAT service in last 6 months | 20 votes (2%) |
| I'm usually in credit – POOR service in last 6 months | 70 votes (15%) | |
| I'm usually in credit – OK service in last 6 months | 169 votes (35%) | |
| I'm usually in credit – GREAT service in last 6 months | 179 votes (37%) | |
| I'm usually overdrawn – POOR service in last 6 months | 16 votes (3%) | |
| I'm usually overdrawn – OK service in last 6 months | 28 votes (6%) | |
| I'm usually overdrawn – GREAT service in last 6 months | 17 votes (4%) |
| I'm usually in credit – POOR service in last 6 months | 12 votes (6%) | |
| I'm usually in credit – OK service in last 6 months | 31 votes (16%) | |
| I'm usually in credit – GREAT service in last 6 months | 134 votes (69%) | |
| I'm usually overdrawn – POOR service in last 6 months | 1 votes (1%) | |
| I'm usually overdrawn – OK service in last 6 months | 4 votes (2%) | |
| I'm usually overdrawn – GREAT service in last 6 months | 12 votes (6%) |
| I'm usually in credit – POOR service in last 6 months | 2 votes (11%) | |
| I'm usually in credit – OK service in last 6 months | 5 votes (26%) | |
| I'm usually in credit – GREAT service in last 6 months | 12 votes (63%) | |
| I'm usually overdrawn – POOR service in last 6 months | 0 votes (0%) | |
| I'm usually overdrawn – OK service in last 6 months | 0 votes (0%) | |
| I'm usually overdrawn – GREAT service in last 6 months | 0 votes (0%) |
| I'm usually in credit – POOR service in last 6 months | 31 votes (16%) | |
| I'm usually in credit – OK service in last 6 months | 78 votes (41%) | |
| I'm usually in credit – GREATservice in last 6 months | 66 votes (35%) | |
| I'm usually overdrawn – POOR service in last 6 months | 7 votes (4%) | |
| I'm usually overdrawn – OK service in last 6 months | 3 votes (2%) | |
| I'm usually overdrawn – GREAT service in last 6 months | 4 votes (2%) |
| I'm usually in credit – POOR service in last 6 months | 9 votes (26%) | |
| I'm usually in credit – OK service in last 6 months | 17 votes (50%) | |
| I'm usually in credit – GREAT service in last 6 months | 5 votes (15%) | |
| I'm usually overdrawn – POOR service in last 6 months | 1 votes (3%) | |
| I'm usually overdrawn – OK service in last 6 months | 1 votes (3%) | |
| I'm usually overdrawn – GREAT service in last 6 months | 1 votes (3%) |
| I'm usually in credit – POOR service in last 6 months | 29 votes (16%) | |
| I'm usually in credit – OK service in last 6 months | 74 votes (40%) | |
| I'm usually in credit – GREAT service in last 6 months | 68 votes (36%) | |
| I'm usually overdrawn – POOR service in last 6 months | 8 votes (4%) | |
| I'm usually overdrawn – OK service in last 6 months | 2 votes (1%) | |
| I'm usually overdrawn – GREAT service in last 6 months | 6 votes (3%) |
| I'm usually in credit – POOR service in last 6 months | 1 votes (3%) | |
| I'm usually in credit – OK service in last 6 months | 5 votes (16%) | |
| I'm usually in credit – GREAT service in last 6 months | 22 votes (69%) | |
| I'm usually overdrawn – POOR service in last 6 months | 0 votes (0%) | |
| I'm usually overdrawn – OK service in last 6 months | 1 votes (3%) | |
| I'm usually overdrawn – GREAT service in last 6 months | 3 votes (9%) |
| 24 votes (100%) |
8,915 votes received.
We try to use technology to limit voting to one per person. Occasionally, this may erroneously block a few people's votes (eg, from shared offices). Apologies for that.
















