Have you haggled with Sky, BT, the AA and more this year? Did you succeed?

Have you haggled with Sky, BT, the AA and more this year? Did you succeed?

18 November 2014

Call centre haggling can provide big savings – whether it be digital TV, broadband, credit cards, breakdown cover, insurance and more. Each year we try to gauge the success rates of those who’ve done it. So please let us know whether you gained cheaper prices, extra goods, better deals or reduced interest.

Which of these firms have you tried to haggle with IN THE LAST YEAR? (Select as many as you want from the major providers below.)

Results

TV / broadband / home phone

BT (473 votes)
Big success 119 votes (25%)
Small success 215 votes (45%)
No success 139 votes (29%)
EE (88 votes)
Big success 25 votes (28%)
Small success 28 votes (32%)
No success 35 votes (40%)
Plusnet (135 votes)
Big success 70 votes (52%)
Small success 41 votes (30%)
No success 24 votes (18%)
Sky (1231 votes)
Big success 678 votes (55%)
Small success 381 votes (31%)
No success 172 votes (14%)
TalkTalk (312 votes)
Big success 153 votes (49%)
Small success 107 votes (34%)
No success 52 votes (17%)
Tesco Broadband (15 votes)
Big success 4 votes (27%)
Small success 3 votes (20%)
No success 8 votes (53%)
Virgin Media (484 votes)
Big success 182 votes (38%)
Small success 206 votes (43%)
No success 96 votes (20%)
Other (33 votes)
Big success 11 votes (33%)
Small success 12 votes (36%)
No success 10 votes (30%)

Mobiles

Carphone Warehouse (58 votes)
Big success 11 votes (19%)
Small success 21 votes (36%)
No success 26 votes (45%)
EE (246 votes)
Big success 67 votes (27%)
Small success 95 votes (39%)
No success 84 votes (34%)
giffgaff (16 votes)
Big success 5 votes (31%)
Small success 1 votes (6%)
No success 10 votes (63%)
O2 (200 votes)
Big success 52 votes (26%)
Small success 62 votes (31%)
No success 86 votes (43%)
Orange (92 votes)
Big success 27 votes (29%)
Small success 41 votes (45%)
No success 24 votes (26%)
Tesco Mobile (65 votes)
Big success 13 votes (20%)
Small success 21 votes (32%)
No success 31 votes (48%)
T-Mobile (75 votes)
Big success 23 votes (31%)
Small success 19 votes (25%)
No success 33 votes (44%)
Three (109 votes)
Big success 23 votes (21%)
Small success 35 votes (32%)
No success 51 votes (47%)
Virgin Mobile (114 votes)
Big success 37 votes (32%)
Small success 46 votes (40%)
No success 31 votes (27%)
Vodafone (202 votes)
Big success 89 votes (44%)
Small success 59 votes (29%)
No success 54 votes (27%)
Other (25 votes)
Big success 9 votes (36%)
Small success 6 votes (24%)
No success 10 votes (40%)

Breakdown

AA (556 votes)
Big success 322 votes (58%)
Small success 145 votes (26%)
No success 89 votes (16%)
Green Flag (55 votes)
Big success 22 votes (40%)
Small success 16 votes (29%)
No success 17 votes (31%)
RAC (170 votes)
Big success 77 votes (45%)
Small success 55 votes (32%)
No success 38 votes (22%)
Other (45 votes)
Big success 12 votes (27%)
Small success 17 votes (38%)
No success 16 votes (36%)

Insurance

AA Insurance (112 votes)
Big success 53 votes (47%)
Small success 37 votes (33%)
No success 22 votes (20%)
Admiral (156 votes)
Big success 63 votes (40%)
Small success 71 votes (46%)
No success 22 votes (14%)
Aviva (129 votes)
Big success 31 votes (24%)
Small success 52 votes (40%)
No success 46 votes (36%)
Axa (28 votes)
Big success 7 votes (25%)
Small success 8 votes (29%)
No success 13 votes (46%)
Bell Insurance (8 votes)
Big success 3 votes (38%)
Small success 0 votes (0%)
No success 5 votes (63%)
Churchill (74 votes)
Big success 24 votes (32%)
Small success 30 votes (41%)
No success 20 votes (27%)
Diamond (25 votes)
Big success 9 votes (36%)
Small success 9 votes (36%)
No success 7 votes (28%)
Direct Line (114 votes)
Big success 35 votes (31%)
Small success 52 votes (46%)
No success 27 votes (24%)
Elephant (25 votes)
Big success 12 votes (48%)
Small success 8 votes (32%)
No success 5 votes (20%)
Endsleigh (12 votes)
Big success 3 votes (25%)
Small success 2 votes (17%)
No success 7 votes (58%)
Esure (32 votes)
Big success 3 votes (9%)
Small success 16 votes (50%)
No success 13 votes (41%)
Hastings Direct (81 votes)
Big success 34 votes (42%)
Small success 32 votes (40%)
No success 15 votes (19%)
Legal and General (36 votes)
Big success 15 votes (42%)
Small success 14 votes (39%)
No success 7 votes (19%)
LV (98 votes)
Big success 28 votes (29%)
Small success 58 votes (59%)
No success 12 votes (12%)
M&S Insurance (34 votes)
Big success 13 votes (38%)
Small success 16 votes (47%)
No success 5 votes (15%)
More Than (45 votes)
Big success 10 votes (22%)
Small success 23 votes (51%)
No success 12 votes (27%)
Post Office (19 votes)
Big success 7 votes (37%)
Small success 5 votes (26%)
No success 7 votes (37%)
Privilege (27 votes)
Big success 9 votes (33%)
Small success 12 votes (44%)
No success 6 votes (22%)
Saga (80 votes)
Big success 30 votes (38%)
Small success 30 votes (38%)
No success 20 votes (25%)
Sheilas' Wheels (29 votes)
Big success 4 votes (14%)
Small success 15 votes (52%)
No success 10 votes (34%)
Swiftcover (7 votes)
Big success 0 votes (0%)
Small success 2 votes (29%)
No success 5 votes (71%)
Swinton (72 votes)
Big success 32 votes (44%)
Small success 23 votes (32%)
No success 17 votes (24%)
Tesco Insurance (56 votes)
Big success 15 votes (27%)
Small success 21 votes (38%)
No success 20 votes (36%)
Zurich (20 votes)
Big success 6 votes (30%)
Small success 5 votes (25%)
No success 9 votes (45%)
Other (185 votes)
Big success 63 votes (34%)
Small success 86 votes (46%)
No success 36 votes (19%)

Banks / card providers

American Express (14 votes)
Big success 2 votes (14%)
Small success 5 votes (36%)
No success 7 votes (50%)
Barclaycard (31 votes)
Big success 12 votes (39%)
Small success 9 votes (29%)
No success 10 votes (32%)
Barclays (44 votes)
Big success 9 votes (20%)
Small success 11 votes (25%)
No success 24 votes (55%)
Capital One (13 votes)
Big success 0 votes (0%)
Small success 5 votes (38%)
No success 8 votes (62%)
Co-op Bank (9 votes)
Big success 1 votes (11%)
Small success 1 votes (11%)
No success 7 votes (78%)
First Direct (21 votes)
Big success 8 votes (38%)
Small success 5 votes (24%)
No success 8 votes (38%)
Halifax/Bank of Scotland (66 votes)
Big success 16 votes (24%)
Small success 20 votes (30%)
No success 30 votes (45%)
HSBC (24 votes)
Big success 3 votes (13%)
Small success 8 votes (33%)
No success 13 votes (54%)
Lloyds (51 votes)
Big success 17 votes (33%)
Small success 14 votes (27%)
No success 20 votes (39%)
MBNA (11 votes)
Big success 4 votes (36%)
Small success 3 votes (27%)
No success 4 votes (36%)
Nationwide (40 votes)
Big success 12 votes (30%)
Small success 15 votes (38%)
No success 13 votes (33%)
Natwest/RBS (47 votes)
Big success 5 votes (11%)
Small success 19 votes (40%)
No success 23 votes (49%)
Santander (52 votes)
Big success 16 votes (31%)
Small success 20 votes (38%)
No success 16 votes (31%)
TSB (16 votes)
Big success 4 votes (25%)
Small success 0 votes (0%)
No success 12 votes (75%)
Virgin Money (7 votes)
Big success 2 votes (29%)
Small success 1 votes (14%)
No success 4 votes (57%)
Other (15 votes)
Big success 1 votes (7%)
Small success 8 votes (53%)
No success 6 votes (40%)

 

I haven't haggled with any of these firms in the last year (370 votes)
  370 votes (100%)

                   7134 ratings have been selected.

We try to use technology to limit voting to one per person. Occasionally, this may erroneously block a few people's votes (eg, from shared offices). Apologies for that.

Go to MSE Polls archive

Free MoneySaving email

Week from 16 September 2020
View more

News homepage

RSS feed

Martin's blog

RSS feed

Deals Hunter Blog

MSE Deals

Tools & Calcs