How do you rate your broadband provider?

How do you rate your broadband provider?

We can tell you which are the cheapest broadband providers, but to keep our customer service ratings updated, we need your help.

Please rate your BROADBAND provider on customer service (not price) over the past SIX MONTHS.

Switched broadband recently? Rate the provider you were with the longest over the last SIX MONTHS.

Results

B4RN (1 votes)
Great 1 votes (100%)
OK 0 votes (0%)
Poor 0 votes (0%)
Big Broadband Warehouse (1 votes)
Great 0 votes (0%)
OK 1 votes (100%)
Poor 0 votes (0%)
BT (1039 votes)
Great 464 votes (45%)
OK 331 votes (32%)
Poor 244 votes (23%)
Connexin (Hull and East Riding) (1 votes)
Great 0 votes (0%)
OK 0 votes (0%)
Poor 1 votes (100%)
Direct Save Telecom (18 votes)
Great 13 votes (72%)
OK 2 votes (11%)
Poor 3 votes (17%)
EE (145 votes)
Great 73 votes (50%)
OK 48 votes (33%)
Poor 24 votes (17%)
G.Network (1 votes)
Great 0 votes (0%)
OK 0 votes (0%)
Poor 1 votes (100%)
Gigaclear (8 votes)
Great 4 votes (50%)
OK 3 votes (38%)
Poor 1 votes (13%)
Home Telecom (1 votes)
Great 0 votes (0%)
OK 0 votes (0%)
Poor 1 votes (100%)
Hyperoptic (46 votes)
Great 40 votes (87%)
OK 5 votes (11%)
Poor 1 votes (2%)
John Lewis (61 votes)
Great 27 votes (44%)
OK 15 votes (25%)
Poor 19 votes (31%)
KCOM Group (40 votes)
Great 17 votes (43%)
OK 13 votes (33%)
Poor 10 votes (25%)
Now Broadband (122 votes)
Great 56 votes (46%)
OK 42 votes (34%)
Poor 24 votes (20%)
Onestream (8 votes)
Great 2 votes (25%)
OK 2 votes (25%)
Poor 4 votes (50%)
Origin Broadband (17 votes)
Great 8 votes (47%)
OK 5 votes (29%)
Poor 4 votes (24%)
Plusnet (958 votes)
Great 439 votes (46%)
OK 323 votes (34%)
Poor 196 votes (20%)
Pop Telecom (4 votes)
Great 3 votes (75%)
OK 0 votes (0%)
Poor 1 votes (25%)
Post Office (175 votes)
Great 45 votes (26%)
OK 50 votes (29%)
Poor 80 votes (46%)
Pulse8 (8 votes)
Great 5 votes (63%)
OK 1 votes (13%)
Poor 2 votes (25%)
PureBroadband (Hull and East Riding) (0 votes)
Great 0 votes (0%)
OK 0 votes (0%)
Poor 0 votes (0%)
Shell Energy Broadband (75 votes)
Great 28 votes (37%)
OK 21 votes (28%)
Poor 26 votes (35%)
Sky (655 votes)
Great 270 votes (41%)
OK 229 votes (35%)
Poor 156 votes (24%)
SSE Broadband (46 votes)
Great 23 votes (50%)
OK 12 votes (26%)
Poor 11 votes (24%)
TalkTalk (677 votes)
Great 195 votes (29%)
OK 239 votes (35%)
Poor 243 votes (36%)
Three (previously Relish) (21 votes)
Great 10 votes (48%)
OK 2 votes (10%)
Poor 9 votes (43%)
The Phone Co-op (7 votes)
Great 5 votes (71%)
OK 1 votes (14%)
Poor 1 votes (14%)
Utility Warehouse (50 votes)
Great 34 votes (68%)
OK 11 votes (22%)
Poor 5 votes (10%)
Virgin Media (970 votes)
Great 312 votes (32%)
OK 346 votes (36%)
Poor 312 votes (32%)
Vodafone (283 votes)
Great 109 votes (39%)
OK 64 votes (23%)
Poor 110 votes (39%)
Zen (154 votes)
Great 145 votes (94%)
OK 7 votes (5%)
Poor 2 votes (1%)
Other (68 votes)
Great 50 votes (74%)
OK 10 votes (15%)
Poor 8 votes (12%)
I don’t have broadband (13 votes)
I don't have broadband 13 votes (100%)

           5,672 people have voted.

We try to use technology to limit voting to one per person. Occasionally, this may erroneously block a few people's votes (eg, from shared offices). Apologies for that.