MoneySavingExpert.com homepage
Cutting your costs, fighting your corner
Founder, Martin Lewis · Editor-in-Chief, Marcus Herbert
Search bar closed.
msepolls-white

How do you prefer to contact customer services?

14 September 2021

Many firms' phone lines were overwhelmed during the pandemic, leading many to try different contact methods for the first time. This week, we want to know which you like best.

Many firms' phone lines were overwhelmed during the pandemic, leading many to try new contact methods such as live chat. With life slowly going back to normal, are you inclined to choose a different way to contact customer services?

MSE Forum

How do you prefer to contact customer services?

Forum image
Tools and calculators

Clever ways to calculate your finances

Find your odds of getting top cards
Find your odds for getting a cheap loan
Compare broadband, phone & TV deals
Compares thousands of mortgages
Eight calcs to help you work out the cost
We ensure you’re on the cheapest tariff