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Cookies Policy

Why and where we use them

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Updated 6 Apr 2017

We use some 'cookie' files to help improve this Site and Forum. Here's why we use them, and where you might see them.

Why do we use cookies?

There is a list below of all the cookies used by MoneySavingExpert.com. In general, these fall into four groups.

  • Critical: These cookies are necessary to enable you to use our Site and Forum. Without these cookies, our Site and Forum won't work properly and you may not be able to use our tools.
  • Functionality: These cookies allow us to remember the choices you make (such as your user name) and provide enhanced, more personal features. For example, the free tools we build often use a cookie to make them easier to use. The cookie may remember which questions you have answered in a quiz so that we can tell you your score.
  • User interactions and analytics: These help us see which articles, tools and deals are of most interest to you. Information is all collected anonymously – we don't know which people have done what.
  • Advertising or tracking: How this Site is Financed explains that we don't permit advertising. We do promote ourselves on third party sites and use cookies to let you know about what we think you'll be interested in based on your previous visits to our Site. The cookies help us understand how effectively we're doing this. They also limit the number of times that you see our promotions. We also include links to social networks like Facebook. If you view interact with this content the social networks may use information about your interactions to target advertising to you on their websites.

Any cookies which are not used to make your experience of getting to and using the website better only provide us with statistics about the way users in general navigate the Site. We do not use any information derived from cookies to identify any individual users.

Full list of cookies we use

Site and social media analytics
Google Analytics

We use this to understand how the Site is being used and accessed in order to improve the user experience – user data is all anonymous. Google stores the information collected by the cookies on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Any information generated by these cookies will be used in our accordance with our Privacy Policy, this Cookies Policy and Google's privacy policy and cookie policy.

Google Adwords

We also use Google Analytics remarketing features cookies to optimise Google search results based on users' previous visits to our Site. User data is all anonymous. Google stores the information collected by the cookies on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Any information generated by these cookies will be used in our accordance with our Privacy Policy, this Cookies Policy and Google's privacy policy and cookie policy.

Chartbeat

This helps us see where where people are on our Site so we can tailor articles and user experience. User data is all anonymous.

Clicktale

We use this to understand how the Site is being used in order to improve the user experience. User data is all anonymous, and Clicktale keystroke data capture is completely disabled on our Site.

Disqus

We use Disqus to power the comments engine on our news pages. Any information collected by these cookies will be used in accordance with our Privacy Policy, this Cookies Policy and Disqus' privacy policy.

Facebook

Facebook use cookies when you share content from our Site on Facebook. We also use Facebook Analytics to understand how our Facebook page and Site is being used and to optimise Facebook user activities based on users interacting on our Facebook content. User data is all anonymous. Any information generated by these cookies will be used in our accordance with our Privacy Policy, this Cookies Policy, and Facebook's privacy policy and cookie policy.

Twitter

Twitter use cookies when you share content from our Site on Twitter.

Webtrends

We use Webtrends to A/B test the performance of different types of content on the Site in order to optimise the user experience. All user data is anonymous.

Website
Tip cookie

If you're new to the Site, you should have seen a "pop up" inviting you to sign up for our free weekly email. This makes sure you only see it once if you're a regular visitor to our Site.

Cookies: tip

Cookie notifications

When you're new to the Site, you'll see a cookies message letting you know how and why we use cookies. We drop a cookie to make sure you only see this message once. We also drop a cookie to notify you if we're experiencing issues dropping cookies that may affect your experience.

Cookies: dropCookieTest cookieNotification-test2

Analytics

These cookies help us understand and improve our users' experience of our Site.

Cookies: gaid, LandingPage, legacySource

Tools and applications
Eligibility tools

What does it do? A session cookie is stored in temporary memory and is not retained after the browser is closed. Session cookies do not collect information from your computer. They typically store information in the form of a session identification that does not identify you personally.

Necessary? Yes – you cannot complete a search without a session cookie as it allows the application to confirm who you are.

Cookies: cdeparture, carrival, cjourneytype, cflightsunder, cdeparturedate, creturndate, cexactdates, cflex, cdaysbetween, cnoofbags, ccardtype, cdatecheckbox

BudgetBrain

What does it do? This remembers what you've entered into the tool, so it can retrieve the information when you log in.

Necessary? You can't log into the system without it, and various parts of the tool won't work.

Cookies: ci_session

Quizzes

What does it do? Each quiz uses two cookies. One to store the start and end time of the quiz. The second stores whether you have entered the quiz or not.

Necessary? Yes, you can't complete a quiz without these cookies

Cookies: iq_quizdata, iq_quizcomplete, consumer-rights_quizdata, consumer-rights_quizcomplete, howtightareyou_quizdata, howtightareyou_quizcomplete, election_quizdata, election_quizcomplete, end-of-year-2010_quizdata, end-of-year-2010_quizcomplete, the-debt-test_quizdata, the-debt-test_quizcomplete, summer_quizdata, summer_quizcomplete, christmas_quizdata, christmas_quizcomplete

Forum WOW Feeder

What does it do? This makes sure the forum deals feed warning message is only shown once. If accepted, this allows us to tell you the forum content is user driven and not verified by us.

Necessary? Yes, it's required to allow you to continue to the deal.

Cookies: forum_jump_agree

eBay Local Deals Finder

What does it do? Sets a cookie to store your postcode.

Necessary? No. It's not essential for the tool to work, but it should make using it easier.

Cheap Energy Club

What does it do? Cheap Energy Club uses three cookies to improve user experience. The use of these cookies allows us to keep you logged in and to serve you more relevant content. It also makes it easier for our user support team answer your questions.

Necessary?The sessionId cookie is necessary, as Cheap Energy Club will only work if it's enabled. The other two cookies are not necessary, but if disabled, Cheap Energy Club won't be as easy to use.

Three cookies: sessionId, source, visitorId
Credit Club

What does it do? Credit Club uses four cookies. The use of three of these cookies allows us to authenticate you and protect your data by logging you out after inactivity. The fourth cookie is used to help us identify you through your journey and ensure we tie your user experience together.

Necessary? The JSESSIONID, ccSessionId, and lastActivity cookies are necessary, as Credit Club will only work if they are enabled. The other cookie, visitorId is not necessary, but if disabled, Credit Club won't be as easy to use.

Four cookies: jSessionID, ccSessionId, lastActivity, VisitorId
Forum cookies: No cookies are necessary, but all make the forums easier to use
bbboard_agreement

Used in the gambling forum plugin. You must agree to the specific rules for that forum before you can post.

bbcoppaage

Used in the verification form feature on the registration process.

bblanguageid

Used for changing the language on forum accounts.

bblastactivity

Checks what you did when you last used the forum. This is a constantly updated cookie.

bblastvisit

Updates the last visit and last activity times for guests and registered users (differently). Last visit is set to the last activity time (before it's updated). Last activity is always set to the specified time.

bbpassword

Stores an encrypted version of your password, when you are logged into the forum. It's checked every time the page loads.

bbpoll_voted

Checks to see if you have already voted in the poll that you are viewing.

bbsessionhash

This is needed for security. It's checked on every page load.

bbspam_report

Used for updating thread-counts when a thread is removed.

bbstyleid

This remembers the forum style you have chosen.

bbthread_lastview

This is the ID of the last viewed thread.

bbthread_rate

This stores your thread rating.

bbuserid

This stores your user ID. We check it every time a page loads.

bdiscussion_marking

Used for checking the read time of a discussion.

forum_view

Used to changed the view of the forum.

Forumpwd

If you enter a protected forum, this stores the password.

Referrerid

Used to store the ID of an account.

Threadedmode

Used if you would like to switch between "linear", "hybrid" and "threaded" display modes.

vbulletin_collapse

Used to store a list of "collapsable" boxes.

vbulletin_inlinepicture

Used if you want to remove an image.

vbulletin_inlinepm

Used for when you want to mass-manage Private messages on private.php using the check boxes.

vbulletin_inlinepost

Used to store a list of post IDs for multiple purposes such as copypost, spampost, dodeletespam and forum_prune.

vbulletin_inlinethread

Used to store the thread or post ID you edit the content inline.

vbulletin_inlinevmessage

Used to store visitor messages.

vbulletin_multiquote

Used to store the content of a post if you want to quote it in one of your own posts.

In addition, when you click some links to other websites from ours, those sites may use cookies. If the link is starred (denoting it helps this Site) the cookie could be placed by the 3rd party who provide that link. For more information, read How this Site is financed our Privacy Policy and our Terms and Conditions.

How to stop or delete these cookies

To stop cookies being stored on your computer in future, you'll need to alter the settings of your internet browser. You can find instructions on how to do this either through click 'Help' in the menu bar, or following these browser-by-browser instructions from AboutCookies.org.

For Google Analytics cookies you can also stop Google from collecting your information by downloading and installing the Google Analytics Opt-out Browser Add-on.

If you want to delete any cookies that are already on your computer, you'll need to locate the file or directory that your computer stores them in – this how to delete cookies information should help. Our cookies will have the file names yourname@forum.moneysavingexpert.txt or yourname@moneysavingexpert.txt.

Please note that by deleting our cookies or disabling future cookies you may not be able to post messages in our forums. Further information on deleting or controlling cookies is available at www.AboutCookies.org.

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