Molly Greeves

News & Investigations Reporter

Latest from Molly Greeves

Cut energy use to earn rewards

Cut energy use to earn rewards

Energy suppliers are relaunching schemes that pay customers to cut their electricity use at peak times this winter, as part of an ongoing 'Demand Flexibility Service' trial by the National Grid ESO. MSE explains how these initiatives work, who's eligible and how you can sign up.

12 June 2024

Rent increases (Scotland)

Rent increases (Scotland)

Rent rises are temporarily capped for most tenants in Scotland. In this guide, we take you who the rent cap applies to, when your rent can and can't be put up and where to get one-on-one help.

11 June 2024

Tesco shopper? You've got two weeks left to spend £14 million of expiring Clubcard vouchers – or extend them with our trick

Tesco shopper? You've got two weeks left to spend £14 million of expiring Clubcard vouchers – or extend them with our trick

If you've got a Tesco Clubcard, check if you have any vouchers close to expiring, as £14 million-worth are due to run out on Saturday 31 August.

17 August 2024

Carpetright falls into administration – your installation and refund rights explained

Carpetright falls into administration – your installation and refund rights explained

Carpet and flooring retailer Carpetright has closed over 200 stores after falling into administration. Many orders now won't be processed, while gift cards and warranties have been rendered virtually worthless.

13 August 2024

Bank of England cuts base rate to 5% – what does it mean for your mortgage and savings?

Bank of England cuts base rate to 5% – what does it mean for your mortgage and savings?

It's the first base rate cut in over four years, and will have a knock-on impact on mortgage and savings rates.

12 August 2024

School uniform grants: check NOW if you can reduce costs by up to £200 with support from your council

School uniform grants: check NOW if you can reduce costs by up to £200 with support from your council

If you're on certain benefits, such as Universal Credit, you may be able to get up to £200 to put toward the cost of your child's school uniform in the form of a non-repayable grant.

31 July 2024

Martin Lewis: Car finance mis-selling update – complaint decisions delayed but redress payments now "more likely"

Martin Lewis: Car finance mis-selling update – complaint decisions delayed but redress payments now "more likely"

The outcome of a major investigation into hidden, unfair car finance commission will be pushed back from September 2024 to May 2025, it's been announced.

30 July 2024

Carer's Allowance overhaul urgently needed to prevent 1,000s being chased for overpayments, says charity

Carer's Allowance overhaul urgently needed to prevent 1,000s being chased for overpayments, says charity

The charity has called for urgent action to prevent carers from unwittingly building up huge debts – an issue MoneySavingExpert.com founder Martin Lewis has also raised with the Government.

29 July 2024

Wowcher to refund 100,000s customers £4.99 each after signing them up to 'VIP' memberships – how to claim the cash

Wowcher to refund 100,000s customers £4.99 each after signing them up to 'VIP' memberships – how to claim the cash

If you're a Wowcher customer, you could get a £4.99 refund over the next few weeks – but you'll need to act to get the cash.

19 July 2024

Warning: The top 20 celebs used by scammers – beware ads featuring Martin Lewis, Taylor Swift, Elon Musk & more

Warning: The top 20 celebs used by scammers – beware ads featuring Martin Lewis, Taylor Swift, Elon Musk & more

If you see an online advert, particularly if it features a celebrity, always assume it could be a scam. That's a warning from Martin Lewis after our exclusive analysis of Action Fraud data.

9 July 2024

Netflix axes cheapest ad-free plan for ALL subscribers – here's what you need to know

Netflix axes cheapest ad-free plan for ALL subscribers – here's what you need to know

If you're a Netflix subscriber on its 'Basic' plan, you'll have to pay £3 more a month to watch without adverts at the lowest price.

5 July 2024

Lloyds, Halifax and Bank of Scotland to close 237 branches in 2024/25 – here's the full list, plus alternatives

Lloyds, Halifax and Bank of Scotland to close 237 branches in 2024/25 – here's the full list, plus alternatives

Lloyds, Halifax and Bank of Scotland, which are all part of the Lloyds Banking Group, will shut at least 237 of their bank branches in 2024 and 2025, the Group has confirmed.

28 June 2024

Are you one of 577,000 who had their Child Benefit delayed? HMRC has started paying some redress – it’s not too late to claim

Are you one of 577,000 who had their Child Benefit delayed? HMRC has started paying some redress – it’s not too late to claim

Child Benefit claimants are starting to receive redress from HMRC after their payments were delayed earlier this month due to a "processing error".

25 June 2024

Amazon raises minimum spend for free delivery to £35 – here's how to beat it

Amazon raises minimum spend for free delivery to £35 – here's how to beat it

If you shop at Amazon and don't have Prime membership, you now need to spend £35 to get your order delivered for free.

21 June 2024

Sainsbury's Bank customer? You're set to be moved to NatWest next year – here's what's happening

Sainsbury's Bank customer? You're set to be moved to NatWest next year – here's what's happening

If you have a credit card, loan or savings with Sainsbury's Bank, you could be moved to NatWest next year as part of a deal between the two banks – but it's still early days and there's NO change right now.

20 June 2024

Hive admits some users can't connect their electric vehicle chargers to its app – here's what you can do about it

Hive admits some users can't connect their electric vehicle chargers to its app – here's what you can do about it

Hive has admitted it's aware of a problem that's seen some customers unable to connect their electric vehicle chargers to the smart home tech provider's app.

10 June 2024