Molly Greeves

News & Investigations Reporter

Latest from Molly Greeves

Cut energy use to earn rewards

Cut energy use to earn rewards

Energy suppliers are relaunching schemes that pay customers to cut their electricity use at peak times this winter, as part of an ongoing 'Demand Flexibility Service' trial by the National Grid ESO. MSE explains how these initiatives work, who's eligible and how you can sign up.

2 January 2024

Rent increases (Scotland)

Rent increases (Scotland)

Rent rises are temporarily capped for most tenants in Scotland. In this guide, we take you who the rent cap applies to, when your rent can and can't be put up and where to get one-on-one help.

15 August 2023

Mis-sold car finance claims paused by regulator over fears motorists are wrongly being rejected – here's what it means for your complaint

Mis-sold car finance claims paused by regulator over fears motorists are wrongly being rejected – here's what it means for your complaint

If you've got a car finance mis-selling complaint it may be put on hold while the financial regulator investigates if claims centring on high commissions are being unfairly rejected.

11 January 2024

Buy now, pay later regulation 'has NOT been canned', Chancellor tells Martin Lewis – but regulation won't be 'heavy-handed'

Buy now, pay later regulation 'has NOT been canned', Chancellor tells Martin Lewis – but regulation won't be 'heavy-handed'

Buy now, pay later (BNPL) regulation has not been shelved, Chancellor Jeremy Hunt confirmed in an interview with MoneySavingExpert.com founder Martin Lewis this week. However, the Government is being careful not to be too "heavy-handed" in its approach to regulating the industry, Mr Hunt said.

10 January 2024

All London primary age children to get free school meals again from this September – here's what you need to know

All London primary age children to get free school meals again from this September – here's what you need to know

Every primary age child in London will get free school meals again in the 2024/2025 academic year, Mayor of London Sadiq Khan has confirmed. Here's what you need to know.

9 January 2024

Easyjet passengers have less than ONE MONTH left to redeem £58 million of vouchers before they expire

Easyjet passengers have less than ONE MONTH left to redeem £58 million of vouchers before they expire

If you're an Easyjet passenger who was issued a voucher during the Covid-19 pandemic, you have less than a month left to use it before it expires on 31 January 2024.

9 January 2024

British Airways passengers left £1,000s out of pocket after payment error – here's how to complain and get your money back

British Airways passengers left £1,000s out of pocket after payment error – here's how to complain and get your money back

Some British Airways passengers have been mistakenly charged twice after booking flights and holidays through its website this month, the airline has confirmed.

8 January 2024

Sky Mobile to hike prices for out-of-contract customers by up to £36 a year – but you can leave penalty-free

Sky Mobile to hike prices for out-of-contract customers by up to £36 a year – but you can leave penalty-free

If you're an out of contract Sky Mobile customer, you'll see prices rise by £1 to £3 a month – £12 to £36 a year – from 14 February 2024. But you don't have to accept the hikes – you can try to haggle or leave penalty-free.

8 January 2024

Sell on eBay, Etsy or Vinted or rent your home on Airbnb? Firms will now report your earnings to HMRC – so check if you need to pay tax

Sell on eBay, Etsy or Vinted or rent your home on Airbnb? Firms will now report your earnings to HMRC – so check if you need to pay tax

Firms such as eBay, Etsy, Vinted and Airbnb will soon start passing on certain information about you to HM Revenue & Customs.

3 January 2024

Amazon Prime Video to start showing ads unless you pay an extra monthly fee – here's what's happening

Amazon Prime Video to start showing ads unless you pay an extra monthly fee – here's what's happening

You'll have to pay an extra £2.99 a month for ad-free viewing from 5 February 2024, the online giant has announced.

3 January 2024

Third and final cost of living payment to be paid from 6 February 2024 – here's who qualifies and how much you'll get

Third and final cost of living payment to be paid from 6 February 2024 – here's who qualifies and how much you'll get

Around eight million households on certain benefits and Tax Credits will receive the third and final part of their £900 cost of living payment from 6 February 2024, the Government has confirmed.

3 January 2024

Scottish Budget 2023: Income tax shake-up confirmed from April 2024 – here's what's changing

Scottish Budget 2023: Income tax shake-up confirmed from April 2024 – here's what's changing

From 6 April 2024, the threshold at which earners in Scotland start paying certain rates will rise for some tax bands, while a new "advanced" rate tax band will be introduced. The "top" tax rate will also increase.

19 December 2023

Urgent action needed to stop lenders bombarding people who've missed payments, say Martin Lewis and charity

Urgent action needed to stop lenders bombarding people who've missed payments, say Martin Lewis and charity

New rules are urgently needed to stop lenders overwhelming people with letters, calls, texts and emails about missed payments, according to charity the Money and Mental Health Policy Institute and its founder and chair Martin Lewis.

14 December 2023

Gardening retailer Precious Plants falls into administration – what to do if you haven't received your order

Gardening retailer Precious Plants falls into administration – what to do if you haven't received your order

Online gardening retailer Precious Plants has fallen into administration. If you've ordered from the firm – including via offers featured on MoneySavingExpert.com – and didn't get what you paid for, here's what you can do.

12 December 2023

Think Money app relaunch leaves thousands unable to access their cash – here's what's happening

Think Money app relaunch leaves thousands unable to access their cash – here's what's happening

Around 2,000 Think Money customers have been locked out of their accounts after the current account provider relaunched its app.

8 December 2023

Barclays to shut at least 196 bank branches in 2023/24 – here's the full list, plus alternatives

Barclays to shut at least 196 bank branches in 2023/24 – here's the full list, plus alternatives

Barclays will shut at least 196 of its bank branches throughout 2023 and 2024 – more than a third of its entire UK network – after announcing a further 16 branch closures.

1 December 2023