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Banks face hardship charges probe

20 November 2009

Bank charges reclaimers in the mire have complained of poor treatment en masse. Now action's promised after MSE action

Bank charge-free accounts for Abbey/A&L mortgage holders

19 November 2009

The banks' 2.5 million homeloan customers will be able to get a virtually fee-free current account next year

Criminals attempt council tax campaign hijack

11 November 2009

Fraudsters in Scotland are tricking vulnerable residents into parting with bank details by promising tax refunds

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Nationalised bank customers 'to get choice' after sell-off

3 November 2009

Customers to be given option of which banking provider they belong to once the Government-backed trio are dismantled

Last chance to bag £100 A&L current account bonus

31 October 2009

You've just over a week to grab the top-pick current account for many before its key benefit is axed

Barclays customers face delays following system error

26 October 2009

Huge queues and online and telephone glitches could leave many without access to their cash today

Ombudsman slams banks for ignoring hardship reclaims

22 October 2009

The complaints body is writing to all providers demanding they hear bank charges claims from those in hardship

How to beat Halifax's overdraft charges

22 October 2009

The bank has trumpeted its new 'simpler' overdraft fees. Yet many will pay much more, so what should you do?

Anger over new Halifax overdraft fees

20 October 2009

The bank faces a customer revolt over new terms that mean those who slip into the red are whacked with huge charges

Banking rule-book changes explained

20 October 2009

Tougher banking regulations, plus changes to the way payments are processed, come into force next month

Nationwide revives £50 current account bonus

14 October 2009

The society will pay anyone who makes the facility their main current account, if they follow the official process

Banks to improve charges transparency

7 October 2009

The scale of current account fees payable should become clearer after an agreement between providers and the OFT

Halifax 'High Interest' customers to earn zero interest

6 October 2009

Anyone with the bank's ex-top account should switch as they'll get nothing back

EU says UK banks confuse customers

23 September 2009

Europe's banks are accused of baffling customers with hidden charges. Our banks are said to be among the worst

Proof banks reject valid complaints: Editorial comment

15 September 2009

We now have clear evidence financial firms (Lloyds TSB especially) dismiss the majority of valid complaints

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