Figures show that 7.2 million phone calls made to HMRC in the last year went through to a 'busy' tone
MSE Guides: Income & Family
Natwest, RBS, Coutts and Ulster have admitted a number of customer payments are 'missing'
MSE Guides: Banking & Saving
From 6 July, the amount the Government pays to recipients of its 'Support for Mortgage Interest' scheme will fall
MSE Guides: Mortgages & Houses
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Measures to ban income tax, VAT and national insurance rises over the next five years have been announced by the Queen
HMRC sends out first batch of tax credit renewal packs, but recipients furious to find helpline jammed
Parents may be able to leave homes worth up to £1 million to their children without paying inheritance tax
Single parents have been sent tax credit letters from Concentrix which some say are "threatening" and "upsetting"
Three-quarters of low income families struggled with their energy bills last year, jeopardising their child's health
Overtime worked should be taken into account when holiday pay is calculated, the Employment Appeal Tribunal has ruled
Emma Sterland from charity Scope's online community, says there are plenty of ways disabled people can cut costs
Disability and carers benefits are likely to rise by just 1.2% next April after inflation figures fell to a 5-year low
More than £20m meant to help those struggling with housing costs following benefit reforms wasn't spent by councils
Some could be eligible to claim Winter Fuel Payments for 1997/98, 1998/99 and 1999/2000 - but you need to claim now
Turn2us has launched a campaign with six key steps to help people on low incomes manage their energy bills
A loophole means bedroom tax doesn't apply to certain renters who have lived in the same home for more than 17 years