Consumer Focus likely to be abolished

21 June 2011

The Government has announced plans to simplify the "confusing and overlapping provision of consumer protection"

Birmingham Citizens Advice Bureaux saved

17 February 2011

The quintet of drop-in hubs had been earmarked for termination due to a lack of funding from the local council

Debt help centres saved by government funding U-turn

12 February 2011

A last-ditch rescue effort has secured the future of many free face-to-face services for another year

Tuition fees furore: what exactly are the plans?

28 December 2010

Who exactly will pay £9,000 a year fees and what more do we know about them? Our Q&A guide answers your questions

Experian admits online credit report delays

14 July 2010

Consumers trying to view their credit file have complained of being unable to do so instantly, despite new access rules

Student loan rates to jump to 4.4% for hundreds of thousands

20 April 2010

The hike in the cost of living in March means anyone with a student loan will pay far more to service it from September

Illegal music downloaders face internet blackout

9 April 2010

Anyone who unlawfully shares internet files, such as music, could be banned from using the web in two years

Shoppers unsure of refund rights

9 March 2010

Almost two-thirds of shoppers are less likely to return goods bought online than in store, even though they can

Government cuts up credit card rulebook

27 October 2009

Unsolicited credit card cheques will be axed, while minimum repayments may rise and rate hikes could be banned

Government: Student loan sale won't push up rates

12 October 2009

Worried students and graduates have been told the planned loan book sale will not lead to higher repayment costs