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MSE News

Broadband

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Older News Stories

Broadband customers pay 113 annual 'loyalty penalty' for sticking with provider

Research by Citizens Advice has found that monthly broadband bills jump by 43% on average when introductory deals end

Ofcom proposes automatic compensation for broadband and landline customers

Broadband and landline customers could pocket up to 185m in compensation payouts each year under new Ofcom proposals

Plusnet fined 880,000 for billing former customers

The BT-owned telecoms firm has overcharged 1,000 people by more than 500,000 in total

Orange, Freeserve and Wanadoo email addresses to shut down

Anyone with an email account from mobile and broadband provider Orange needs to move to an alternative email address

Urgent. Cheapest fibre b'band & line rent equiv to 13/mth all-in - or standard speed 5/mth

Urgent. Cheapest fibre b'band & line rent equiv to 13/mth all-in - or standard speed 5/mth

'I was charged 11,000 for data on my dongle' if your usage isn't capped, watch out

A Vodafone customer has racked up an astonishing bill after exceeding the data allowance on his uncapped Wi-Fi dongle

Vodafone, EE and O2 customers facing inflation-led mid-contract price hikes

Some EE mobile customers will see their bills rise by 2.5% from 30 March, while O2 will increase prices by 2.6% in April

TalkTalk cuts the price of broadband for new AND existing customers but most can save more elsewhere

TalkTalk is cutting the price of its broadband and fibre packages for those that sign up for two years

Sky hikes line rental, TV and broadband packages AND call costs your rights

Line rental will rise from 17.40/mth to 18.99/mth on 1 March 2017 for all but landline-only Sky customers

BT to hike broadband and call prices and charge TV customers for BT Sport

BT is increasing prices for broadband and some calls and is to begin charging TV customers 3.50 for BT Sport

12 MoneySaving tips to do NOW incl gift return rights, mega sales & free 200

It's Christmas week so if you've time off (or you're bored at work), follow our pointers to boost your coffers...

Vodafone still getting far more complaints than its rivals check your bill NOW

The company is once again the most complained-about mobile provider according to telecoms regulator Ofcom

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