Phone firms' price cut 'will help consumers'

7 March 2012

Prices could fall after the regulator said it would cap the price BT can charge rivals to rent its lines

Home phone and broadband prices on the rise

7 February 2012

Virgin Media, O2 and Orange have all announced an array of price rises to come into force over the coming months

Virgin Media to boost broadband speeds

19 January 2012

Four million Virgin Media customers who get broadband via cable will get faster interest speeds for free

BT prices to rise this Saturday

30 November 2011

As well as line rental, some call costs and TV and broadband package prices will also rise in price on 3 December

TalkTalk threatened with £2m fine over nuisance silent calls

14 October 2011

Communications regulator Ofcom says the provider made an excessive number of abandoned calls

Broadband speed advertising code branded 'disappointing'

3 October 2011

Broadband providers have been told to only advertise 'up to' speeds if 10% of users can can get that performance

TalkTalk worst for complaints – again

23 September 2011

TalkTalk received the most customer complaints about its broadband and homephone services according to Ofcom data

Ofcom bans landline and broadband rollover contract tie-ins

13 September 2011

Landline and broadband rollover contracts, which lock consumers into a new deal on expiry, are to be banned

Sky and the AA are easiest to haggle with

19 August 2011

Millions get a better price when having the nerve to ask for money-off when negotiating a new deal

TalkTalk fined £3 million for billing blunders

18 August 2011

Ofcom has handed the telecoms company a massive fine for billing customers for services they never received

Advertised broadband speed claims are 'false'

27 July 2011

Many consumers will be left frustrated as the difference in advertised and actual broadband speed has grown, says Ofcom

Hope for broadband price cuts in countryside

21 July 2011

Millions could get cheaper internet access after BT was told to slash the prices it charges rival firms in rural areas