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Older News Stories

Npower worst energy supplier at dealing with customer complaints, Ofgem reveals

Customers who made a complaint to their energy supplier are less satisfied with how it was handled compared to 2014

Scottish Power set to unveil tariff offering dual fuel by the day - but is it a good deal?

Scottish Power will allow customers to buy gas and elec by the day when its new ‘Power Up’ dual fuel tariff launches

MSE Big Energy Switch Event 5: British Gas £300/yr saving for new & existing customers

We've negotiated cheaper than the cheapest gas & elec prices - and locking in now protects you

Fixed-rate energy customers face huge price rises when deals end – switch to beat the hikes

Customers who move to the cheapest energy tariffs are facing big price hikes once those deals end, research has found

Energy switching skyrockets by over one million customers in space of a year

More than 3.8 million people switched their energy supplier between January and June this year

Prepay energy tariffs to be capped from next April

An interim price cap benefiting four million people on prepay energy meters will come into effect from next April

SSE under investigation over switching vulnerable customers to prepay meters

Concerns about SSE’s approach to switching its customers onto prepay meter tariffs has sparked an investigation

Cheapest energy deals disappearing – is now your last chance to save £300/year?

Super-cheap energy deals are starting to disappear, exclusive MSE research has found

British Gas offers free weekend electricity tariff – but will it save you money?

British Gas has launched a tariff offering eight hours of free electricity over weekends if you have its smart meter

Energy firms offer 10-point switching guarantee

Customers switching between certain energy suppliers will now benefit from 10 'commitments' guaranteeing them a smooth a

Levy planned to provide 'safety net' for energy customers if firms go bust

Consumers who would lose money when their energy supplier goes bust could be reimbursed by all other energy customers

Two new prepay energy tariffs offer £100+ in typical annual savings

Some energy customers with prepay meters could save an average of almost £120/year by switching to a new tariff