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MSE News

Gas

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Older News Stories

Fixed-rate energy customers face huge price rises when deals end – switch to beat the hikes

Customers who move to the cheapest energy tariffs are facing big price hikes once those deals end, research has found

Energy switching skyrockets by over one million customers in space of a year

More than 3.8 million people switched their energy supplier between January and June this year

Up to 11,000 hit by gas metering blunder – are you affected?

Thousands more people have been affected by a mix-up between imperial and metric gas meters, Energy UK has revealed

Energy customers overcharged in gas metering blunder – are you due a refund?

Thousands of gas customers could be due a refund after E.on spotted a major flaw in the way some meters are read

Prepay energy tariffs to be capped from next April

An interim price cap benefiting four million people on prepay energy meters will come into effect from next April

SSE under investigation over switching vulnerable customers to prepay meters

Concerns about SSE’s approach to switching its customers onto prepay meter tariffs has sparked an investigation

Cheapest energy deals disappearing – is now your last chance to save £300/year?

Super-cheap energy deals are starting to disappear, exclusive MSE research has found

British Gas offers free weekend electricity tariff – but will it save you money?

British Gas has launched a tariff offering eight hours of free electricity over weekends if you have its smart meter

Energy firms offer 10-point switching guarantee

Customers switching between certain energy suppliers will now benefit from 10 'commitments' guaranteeing them a smooth a

Levy planned to provide 'safety net' for energy customers if firms go bust

Consumers who would lose money when their energy supplier goes bust could be reimbursed by all other energy customers

Two new prepay energy tariffs offer £100+ in typical annual savings

Some energy customers with prepay meters could save an average of almost £120/year by switching to a new tariff

Co-op Energy wrongly charges customers £60 exit fees

The energy firm Co-operative Energy has been wrongly charging customers who want to switch to another provider up to £60