HMRC's level of customer service is now so unacceptably poor that it could be a "threat to tax collection"
Frustrated callers tweeted HM Revenue and Customs (HMRC) more than 11,500 times over the past year to complain
Sentinel reclaim letters are being sent out, but it's not the only scandal: PPI, energy credit, bank charges and more
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Tens of thousands of graduates have overpaid their student loans by a collective £45.4 million, new data reveals
Individuals and businesses who owe more than £1,000 to HMRC may have their funds raided for the money owed
Figures show that 7.2 million phone calls made to HMRC in the last year went through to a 'busy' tone
HMRC sends out first batch of tax credit renewal packs, but recipients furious to find helpline jammed
MoneySavingExpert.com explains how those who've already paid APD for flights after 1 May can reclaim up to £97
Life insurance holders with policies taken out before 14 March 1984 could pay higher premiums from 6 April
The annual self-assessment tax return is to be scrapped and replaced with a 'digital tax account' from early next year
MoneySavingExpert.com explains how you can split your cash between easy-access and fixed cash ISAs
Married couples and those in civil partnerships can now register for a tax break, which could help them save up to £212
Single parents have been sent tax credit letters from Concentrix which some say are "threatening" and "upsetting"
If you're looking for a bargain Christmas gift abroad make sure you factor in customs duty and VAT, warns HMRC
From today millions of people will receive their first annual tax statement setting out how their money's spent