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MSE News

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Older News Stories

'Misleading' Walkers crisps competition banned

The advertising watchdog has banned an ad for a Walkers crisps competition after more than 100 complaints

Want to reclaim after Lowcostholidays' collapse? The website's closing – so save your booking details NOW

Time is running out to log in to your existing booking and save your documents before the site goes offline forever

20 airlines now signed up to ombudsman-style schemes for flight delays

Those denied compensation for flight delays are now more likely to be able to appeal to an ombudsman-style scheme

Cruise firm charges widow £385 to remove late husband from booking

A widow was left "beside herself" after Cunard billed her £385 to remove her late husband’s name from a cruise booking

Flying with kids on Ryanair? From next month you MUST pay £4 for an allocated seat

From next month Ryanair is forcing passengers with travelling young children to pay a £4 seat reservation fee

22 last-min holiday cost-cutting tricks

Near-perfect euro/dollar rates, free sat-nav, hotel re-book trick, train secrets, £9 travel insurance & mile-high picnic

Victims of muggings chased for £1,000s in charges by Vodafone – what you can do to protect your phone from thieves

Vodafone customers mugged on holiday have been pursued for more than a year for £1000s by the mobile operator

Lowcostholidays couple's £1,400 reclaim success thanks to MSE – could you get your money back too?

A couple hit by the collapse of Lowcostholidays went to Greece following a £1,400 refund gained from using our guide

Lowcostholidays collapses – your rights as 140,000 hit by travel chaos

The travel plans of 140,000 holidaymakers have been thrown into chaos by the collapse of the online travel agent

Travellers left unable to use Supercards after PIN problems

Some people hoping to use the card overseas found it was cancelled, with a replacement sent to their home address

Booking.com security warning after fake reviews – don't show your confirmation email

If you've booked a hotel on Booking.com be careful who you share your confirmation email with

Currency company Ace-FX blames technical glitch as 1,000 customers see pre-Brexit transactions cancelled

Holidaymakers have lost out on hundreds of pounds after currency exchange company Ace-FX cancelled 1,000 orders