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All news stories featuring 'Insurance'

Opt-out selling of insurance add-ons may be banned

25 March 2015

Firms may be banned from automatically opting customers in to add-on insurance products, if FCA plans go ahead

£100 cap announced for mobile phone theft victims

23 March 2015

Mobile phone users will be protected from massive bills when their handsets are stolen, the government has announced

Campaign victory as Experian pays out for unfairly sold insurance… are you due £200+ back?

13 March 2015

Some Experian customers have been told this week that they'll be refunded £200+ for unfairly sold ID fraud insurance

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Older News Stories

16 February 2015

New insurance laws will stop insurers wriggling out of claims

The Insurance Act 2015 will help stop insurers unfairly rejecting customers' claims due to wrong information given

13 February 2015

Axa to include previous year's premium in insurance renewals

Axa's announced its renewal notices will include how much customers paid for insurance premiums in the previous year

10 February 2015

Vulnerable consumers pay triple high street prices for rent-to-own goods

Cash-strapped customers who buy TVs and washing machines through rent-to-own (RTO) schemes are paying three times more

30 January 2015

PPI complaints process to be reviewed

The Financial Conduct Authority is to review whether the PPI complaints process is working for consumers

28 January 2015

Used a dodgy claims handler? Now the Legal Ombudsman can help

People who've used unscrupulous claims management companies (CMCs) can now take their complaints to the Legal Ombudsman

8 December 2014

Don't hit the slopes without the right cover, warns ABTA

Almost a third of the £1m skiers and snowboarders expected to hit the slopes abroad will do so without the right cover

17 November 2014

Banks agree to improve complaints processes after FCA review

Several financial firms have agreed to improve the way they deal with customer complaints

21 October 2014

Don't underinsure your household belongings, Ombudsman warns

If you're taking out contents insurance, ensure you don't underestimate the value of your goods, the Ombudsman warns

1 October 2014

Ageas fined by Ofcom over abandoned calls

Over-50s insurer Ageas has been fined £10,000 by Ofcom for making abandoned calls

30 September 2014

Bought a secondhand mobile phone? Insuring it may prove difficult

Many providers refuse to insure mobile phones that are used, bought on auction sites, or older than 18 months

23 September 2014

Travel insurers told to treat holidaymakers who've had a drink fairly

The Financial Ombudsman Service urges travel insurers to be fair when considering claims where people have had a drink

15 September 2014

Phones 4U falls into administration: Full Q&A on your rights

Phones 4u is to go into administration, leaving 5,600 staff in limbo and thousands of customers worried

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