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All news stories featuring 'Insurance'

New insurance laws will stop insurers wriggling out of claims

16 February 2015

The Insurance Act 2015 will help stop insurers unfairly rejecting customers' claims due to wrong information given

Axa to include previous year's premium in insurance renewals

13 February 2015

Axa's announced its renewal notices will include how much customers paid for insurance premiums in the previous year

Vulnerable consumers pay triple high street prices for rent-to-own goods

10 February 2015

Cash-strapped customers who buy TVs and washing machines through rent-to-own (RTO) schemes are paying three times more

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Older News Stories

30 January 2015

PPI complaints process to be reviewed

The Financial Conduct Authority is to review whether the PPI complaints process is working for consumers

28 January 2015

Used a dodgy claims handler? Now the Legal Ombudsman can help

People who've used unscrupulous claims management companies (CMCs) can now take their complaints to the Legal Ombudsman

8 December 2014

Don't hit the slopes without the right cover, warns ABTA

Almost a third of the £1m skiers and snowboarders expected to hit the slopes abroad will do so without the right cover

17 November 2014

Banks agree to improve complaints processes after FCA review

Several financial firms have agreed to improve the way they deal with customer complaints

21 October 2014

Don't underinsure your household belongings, Ombudsman warns

If you're taking out contents insurance, ensure you don't underestimate the value of your goods, the Ombudsman warns

1 October 2014

Ageas fined by Ofcom over abandoned calls

Over-50s insurer Ageas has been fined £10,000 by Ofcom for making abandoned calls

30 September 2014

Bought a secondhand mobile phone? Insuring it may prove difficult

Many providers refuse to insure mobile phones that are used, bought on auction sites, or older than 18 months

23 September 2014

Travel insurers told to treat holidaymakers who've had a drink fairly

The Financial Ombudsman Service urges travel insurers to be fair when considering claims where people have had a drink

15 September 2014

Phones 4U falls into administration: Full Q&A on your rights

Phones 4u is to go into administration, leaving 5,600 staff in limbo and thousands of customers worried

29 August 2014

Two and a half million PPI complaints to be reopened

The FCA says firms have agreed to reopen 2.5m PPI complaints to ensure fair redress is paid

4 August 2014

Had RAC or Budget insurance? Check you're not paying for unwanted cover

RAC and Budget insurance policyholders may be paying almost £50 a year for unwanted personal accident cover

1 August 2014

Comparison site Tesco Compare to close down

Supermarket giant Tesco is closing its comparison site Tesco Compare at the end of August

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