Customers have been left unable to make payments via online banking, and it's not clear when the issue will be fixed
NatWest and RBS continue to send student account interest refund letters – but some of their staff remain unaware
NatWest and RBS is continuing to contact customers about receiving refunds for wrongly charged interest
Tens of thousands who held a student current account with RBS or NatWest are due a refund of overdraft charges
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Negative interest rates for personal banking customers unlikely despite warning to commercial clients
The prospect of personal customers receiving negative interest rates is unlikely, despite a warning to business clients
Some 1.03 million current accounts were switched last year, compared with 1.15 million in 2014
Many major providers have announced how much their Help to Buy ISAs will pay in light of their launch tomorrow
HSBC, Aldermore, Clydesdale Bank, and Newcastle Building Society are the latest to say they'll offer Help to Buy ISAs
Over one million RBS and NatWest 'Black' and 'Platinum' package account customers will pay more from January 2016
NatWest and RBS are launching a current account that will pay 3% cashback on household bills for a £3/month fee
In some cases if you don't register or activate the insurance, you won't be covered and your policy will be invalid
You can get free £240, 5% interest or free travel insurance just by switching bank account
Lloyds Bank is the worst for wrongly rejecting both PPI complaints and other gripes, according to the Ombudsman
Tourist rates can be rubbish, so here are our top 10 tips to max your rate
The euro rate's at a seven-year high as £1 buys €1.41 and you can do even better
Natwest, RBS, Coutts and Ulster have admitted a number of customer payments are 'missing'