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All news stories featuring 'Npower'

EDF announces gas price cut, but it's nothing to party about

27 January 2015

EDF Energy has today become the last of the big six energy providers to announce a gas price cut this year

SSE the latest firm to cut gas prices - but you can still save more by switching

26 January 2015

SSE has today become the fifth of the big six energy providers to announce price cuts this year

Npower to cut gas prices, but you can save much more by switching

23 January 2015

Npower is cutting gas prices by 5.1% from 16 February, but you can save more by switching

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Older News Stories

24 December 2014

iSupplyEnergy to stop making it difficult for customers to switch

Customers of iSupplyEnergy will no longer be blocked from switching if they don't tell it they're moving elsewhere

18 November 2014

First Utility faces customer backlash as complaints double

First Utility is the latest energy company to face a backlash from disgruntled customers over unresolved complaints

14 November 2014

Ofgem orders Scottish Power to shape up or stop selling

Scottish Power is facing a ban on sales activity unless it must meet tough targets Ofgem has set

26 September 2014

Energy suppliers told to improve 'frankly awful' satisfaction levels

Ofgem has written to the big energy suppliers demanding they take action on the poor handling of complaints

22 September 2014

Ofgem to investigate 'misleading' energy firm letters

Ofgem is launching an investigation into how energy suppliers communicate with customers in debt

22 September 2014

Ovo Energy top, Npower rock bottom in MSE's latest energy poll

Almost 80% of Ovo Energy users rated its service as 'great', while 9% said the same of Npower

9 September 2014

Energy prices to continue rising, experts say

Energy prices are unlikely to rise before December but there is a threat of increases over the next 12 months

1 August 2014

'Halifax, Lloyds TSB and NatWest's fake letters as bad as Wonga's'

MoneySavingExpert.com has compiled a 'fake' letter ranking based on the debt collection letters we've received

11 July 2014

MoneySavingExpert.com sees second, more misleading payment demand from Npower

MoneySavingExpert.com has seen another disingenuous letter sent by Npower purporting to be from an external debt firm

9 July 2014

We'll keep using fake debt firm to target customers, Npower says

Npower customers are targeted with fake debt collection company letters, but the firm says it won't stop using them

19 June 2014

Npower faces Ofgem investigation over late bill blunders

Npower's being forced to meet targets to correct its billing problems and improve its complaints procedure

5 June 2014

Npower agrees to some of MoneySavingExpert.com's calls to wipe ex-customer's bills

After discussions with Martin Lewis, Npower's agreed to be much more lenient with both former and existing customers

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