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All news stories featuring 'Npower'

MoneySavingExpert.com sees second, more misleading payment demand from Npower

11 July 2014

MoneySavingExpert.com has seen another disingenuous letter sent by Npower purporting to be from an external debt firm

We'll keep using fake debt firm to target customers, Npower says

9 July 2014

Npower customers are targeted with fake debt collection company letters, but the firm says it won't stop using them

Npower faces Ofgem investigation over late bill blunders

19 June 2014

Npower's being forced to meet targets to correct its billing problems and improve its complaints procedure

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Older News Stories

5 June 2014

Npower agrees to some of MoneySavingExpert.com's calls to wipe ex-customer's bills

After discussions with Martin Lewis, Npower's agreed to be much more lenient with both former and existing customers

27 May 2014

Warning: Npower's slapping ex-customers with huge bills

Some Npower customers who've switched away have reported receiving bills months later demanding money

9 April 2014

This year's cheapest energy tariff launches - is it right for you?

A new fixed tariff launches which could cost an average household less than £1,000 each year

27 March 2014

Big six energy firms face competition probe

The big six energy companies could face an investigation into whether they are preventing competition in the market

26 March 2014

SSE freezes prices until 2016 – but you can still fix energy costs for less

Scottish and Southern Energy is to freeze household gas and electricity prices until at least January 2016

17 March 2014

First Utility launches cheapest energy fix: Is it worth switching to?

First Utility's new fixed energy tariff is £1,013/year on a typical gas and electricity bill

13 March 2014

Is your energy fix about to end? Check now and beat the bill shock

If you've signed up to a fixed energy tariff in the past few years, your bill could be about to soar as 15 deals end

28 February 2014

Switched energy firm in the past six years? You may be owed a share of £200m

Ofgem has found the big six suppliers guilty of failing to return money to millions of former customers

26 February 2014

Big six energy firms told to help smaller rivals compete

Ofgem is to introduce new rules aimed at helping smaller firms break into the energy market

19 February 2014

In credit on your energy bill? Millions to get automatic refunds

Energy customers will now get automatic refunds regardless of how much their account is in credit by

18 February 2014

First Utility cuts costs for paying cash – but switch to direct debit to save on energy bills

First Utility has cut its fees if you pay for energy by cash or cheque. But switch to direct debit to save on bills

10 February 2014

Energy Secretary wants gas profits to be investigated

Energy Secretary Ed Davey wants Ofgem to look into the profits the big six energy companies make on gas bills

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