O2 sorry after glitch revealed users' numbers

26 January 2012

O2 says it has now fixed a data breach which saw its customers' phone numbers given out to websites

O2 launches iPhone 4S leasing scheme: is it any good?

13 December 2011

O2 now allows phone users to lease the new iPhone 4S for a year to save on huge upfront costs

TalkTalk worst for complaints – again

23 September 2011

TalkTalk received the most customer complaints about its broadband and homephone services according to Ofcom data

UK texts cost more than EU roaming caps

12 September 2011

It can cost more to send a text to someone a few metres away in the UK than over hundreds of miles when in Europe

Advertised broadband speed claims are 'false'

27 July 2011

Many consumers will be left frustrated as the difference in advertised and actual broadband speed has grown, says Ofcom

Orange and Vodafone hike pay as you go mobile costs

1 July 2011

From today some Orange PAYG customers will face price hikes and Vodafone customers will see increases from 14 July

Talk Talk worst for phone and broadband complaints

21 April 2011

Ofcom reveals the firm receives over four times as many official gripes per customer than the next worst on landlines

Calls to mobile phones are set to become cheaper

15 March 2011

Telecommunications watchdog Ofcom today rules that calls to mobiles from landlines and other networks will be cheaper

'Computer says no' address snag kills online discounts

21 September 2010

Consumers could miss out on cheap web-based deals where Royal Mail has not registered their full address