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All news stories featuring 'Ofcom'

Three fined for poor complaints handling

8 October 2014

Ofcom has fined mobile network Three £250,000 for poor handling of customer complaints

Ageas fined by Ofcom over abandoned calls

1 October 2014

Over-50s insurer Ageas has been fined £10,000 by Ofcom for making abandoned calls

Virgin Mobile sneaks around Ofcom rules to hike pay-monthly prices

19 June 2014

If you're a Virgin Mobile pay monthly customer, you may be one of 800,000 users set to have your tariff hiked by 2.5%

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Older News Stories

9 May 2014

Vodafone pledges to freeze prices for pay-monthly customers

Vodafone has promised not to hike line rental costs mid-contract for new and existing customers

6 May 2014

Ovivo goes into liquidation: Customers may not get refunds

Mobile phone firm Ovivo has gone into liquidation following its sudden closure in March, which left many out of pocket

15 April 2014

Ovivo closure: MSE reports mobile firm to authorities

MoneySavingExpert.com has reported mobile firm Ovivo to the authorities after its sudden closure last month

9 April 2014

EE mobile customers face 2.7% price rise in May

Millions of EE pay-monthly mobile customers will be hit by a price rise of 2.7% from 28 May

18 March 2014

Three makes calling 0800 numbers free – if you get a new contract

Mobile provider Three is making calls to 0800, 0808 and 0500 numbers free

17 March 2014

TalkTalk phone, broadband and TV prices to go up

Over four million TalkTalk home phone, broadband and TV customers will be hit with price hikes from 1 May

23 January 2014

O2 to hike its prices by 2.7% - what can you do about it?

O2's eight million pay monthly customers will be hit by a price rise of 2.7% from March

13 December 2013

Government launches premium rate number ban

The cost of calling some customer service lines will fall next summer but the crackdown is not market-wide

12 December 2013

0800 calls to be free from mobiles, says Ofcom

0800 numbers will be free to call from mobiles in 2015, while new rules will make the cost of calling businesses clearer

15 November 2013

T-Mobile to refund customers after price rise blunder

Some T-Mobile customers are in line for refunds after winning a campaign over incorrect price rises

23 October 2013

Phone firm hiking prices? You'll soon be able to dump it, penalty-free

You'll soon be able to cancel mobile and broadband contracts penalty free if your provider hikes prices mid-contract

21 October 2013

UK joins transatlantic crackdown on 'spoof' junk calls

UK regulators team up with counterparts in the US and Canada to tackle the problem of 'spoof' telemarketing calls

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