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MSE News

Ofcom

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Older News Stories

BT home phone and broadband prices to rise by up to £54/yr – beat the hikes

Around 10 million BT customers are facing inflation-busting price increases from 3 July

Nuisance callers banned from hiding behind withheld numbers

Cold-callers who continue to bombard people with unwanted calls via withheld numbers face fines of up to £2.5 million

BT triples monthly fee for paid email service

Thousands of former BT broadband customers face a steep email price hike, with the monthly cost tripling

EE and O2 customers face 1.3% price rise in March

Most EE and O2 mobile phone customers will be hit with monthly contract price rises of 1.3% from 30 March 2016

Clampdown on 'misleading' broadband ads which don't factor in line rental costs

Broadband ads are to become clearer under tighter rules to stop companies 'confusing and misleading' customers

New chance to haggle a better Sky deal after Ofcom steps in over price hikes

Millions of Sky customers hit with line rental price rises last month have been give more time to haggle a better deal

Mobile bills could rise as operator fees treble

Ofcom says operators will have to pay a combined annual total of £199.6 million per year for access to the spectrum

BT price hike: Last chance to beat it

About 10 million BT broadband, phone and TV customers will be hit with price rises of up to 7% from 20 September

Sky cancellation complaints trigger Ofcom probe

Sky is being investigated by the communications regulator after complaints customers are unable to cancel contracts

Plans to improve mobile phone switching revealed

Ofcom has today launched a consultation on how to improve mobile phone switching

EE fined £1m for 'serious' complaints handling failures

Mobile and broadband provider EE has been fined £1 million for 'serious' failings in the way it handled complaints

0845 and 0870 number price hike warning as Ofcom changes rules on call pricing

Mobile users can call any 080 number for free from tomorrow, while Ofcom is also shaking up 084 and 087 number charges