Mobile firm Three has been fined £1.9 million for failing to ensure customers could always call 999
Mobile phone customers could switch network with a single text to their old provider, Ofcom suggests
New proposals from Ofcom would allow mobile phone customers to switch suppliers with just a single text if adopted
Broadband and landline customers could pocket up to £185m in compensation payouts each year under new Ofcom proposals
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The BT-owned telecoms firm has overcharged 1,000 people by more than £500,000 in total
The telecoms regulator may step in to protect elderly and vulnerable customers from line rental price hikes
A Vodafone customer has racked up an astonishing bill after exceeding the data allowance on his uncapped Wi-Fi dongle
Sky TV customers face losing 13 channels from their screens from 1 February, including Eurosport, Animal Planet and TLC
Line rental will rise from £17.40/mth to £18.99/mth on 1 March 2017 for all but landline-only Sky customers
The company is once again the most complained-about mobile provider according to telecoms regulator Ofcom
The regulator is concerned price rises could be hitting the elderly and vulnerable particularly hard
Vodafone has been fined more than £4.6 million after Ofcom found issues with PAYG billing and complaints handling
Victims of muggings chased for £1,000s in charges by Vodafone – what you can do to protect your phone from thieves
Vodafone customers mugged on holiday have been pursued for more than a year for £1000s by the mobile operator
Vodafone remains the most complained-about mobile firm by a clear distance, according to the latest stats from Ofcom
The cost of Vodafone out-of-allowance calls and texts and other non-standard charges will increase from 23 July
Mobile phone users can now dodge irritating cold calls for free by texting the number '85095'