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All news stories featuring 'Ofcom'

Government to get tough on companies making nuisance calls

25 February 2015

Firms plaguing people with nuisance calls and texts face a Government clampdown as new laws take effect from 6 April

No more 'not-spots': mobile networks agree to improve coverage

18 December 2014

The Government has reached a deal with the four mobile networks to improve coverage across the UK

Beware sad or smiley faces in texts - they could cost you £100s

12 December 2014

Samsung mobile users who put a smiley in a message could see their text converted into a pricey picture message

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Older News Stories

10 December 2014

Firms fined £40,000 for silent calls

Green Deal Savings and MYIML have each been fined £20,000 by Ofcom for making silent and abandoned calls

8 October 2014

Three fined for poor complaints handling

Ofcom has fined mobile network Three £250,000 for poor handling of customer complaints

1 October 2014

Ageas fined by Ofcom over abandoned calls

Over-50s insurer Ageas has been fined £10,000 by Ofcom for making abandoned calls

19 June 2014

Virgin Mobile sneaks around Ofcom rules to hike pay-monthly prices

If you're a Virgin Mobile pay monthly customer, you may be one of 800,000 users set to have your tariff hiked by 2.5%

9 May 2014

Vodafone pledges to freeze prices for pay-monthly customers

Vodafone has promised not to hike line rental costs mid-contract for new and existing customers

6 May 2014

Ovivo goes into liquidation: Customers may not get refunds

Mobile phone firm Ovivo has gone into liquidation following its sudden closure in March, which left many out of pocket

15 April 2014

Ovivo closure: MSE reports mobile firm to authorities

MoneySavingExpert.com has reported mobile firm Ovivo to the authorities after its sudden closure last month

9 April 2014

EE mobile customers face 2.7% price rise in May

Millions of EE pay-monthly mobile customers will be hit by a price rise of 2.7% from 28 May

18 March 2014

Three makes calling 0800 numbers free – if you get a new contract

Mobile provider Three is making calls to 0800, 0808 and 0500 numbers free

17 March 2014

TalkTalk phone, broadband and TV prices to go up

Over four million TalkTalk home phone, broadband and TV customers will be hit with price hikes from 1 May

23 January 2014

O2 to hike its prices by 2.7% - what can you do about it?

O2's eight million pay monthly customers will be hit by a price rise of 2.7% from March

13 December 2013

Government launches premium rate number ban

The cost of calling some customer service lines will fall next summer but the crackdown is not market-wide

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