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Older News Stories

'I was charged £11,000 for data on my dongle' – if your usage isn't capped, watch out

A Vodafone customer has racked up an astonishing bill after exceeding the data allowance on his uncapped Wi-Fi dongle

Sky TV customers set to lose 13 channels this week – can you get a refund or cancel penalty-free?

Sky TV customers face losing 13 channels from their screens from 1 February, including Eurosport, Animal Planet and TLC

Sky hikes line rental, TV and broadband packages AND call costs – your rights

Line rental will rise from £17.40/mth to £18.99/mth on 1 March 2017 for all but landline-only Sky customers

Vodafone still getting far more complaints than its rivals – check your bill NOW

The company is once again the most complained-about mobile provider according to telecoms regulator Ofcom

Ofcom to probe standalone landline prices

The regulator is concerned price rises could be hitting the elderly and vulnerable particularly hard

Huge fine for Vodafone over billing and complaints handling – check your bill NOW for errors

Vodafone has been fined more than £4.6 million after Ofcom found issues with PAYG billing and complaints handling

Victims of muggings chased for £1,000s in charges by Vodafone – what you can do to protect your phone from thieves

Vodafone customers mugged on holiday have been pursued for more than a year for £1000s by the mobile operator

Vodafone gets three times as many Ofcom complaints as any other mobile provider

Vodafone remains the most complained-about mobile firm by a clear distance, according to the latest stats from Ofcom

Vodafone raises out-of-bundle mobile prices – can you beat the hike?

The cost of Vodafone out-of-allowance calls and texts and other non-standard charges will increase from 23 July

Second 'opt out of cold calls' text service is launched – but this time it's free

Mobile phone users can now dodge irritating cold calls for free by texting the number '85095'

You can now opt out of cold calls with just one text

Mobile users plagued by annoying cold calls can now send a free text to join a register that blacklists your number

Boost for broadband users as Government plans 10Mbps minimum speed

Broadband users have received a boost in the form of plans to introduce the legal right to a "fast broadband connection"

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