Mobile phone customers could switch network with a single text to their old provider, Ofcom suggests
New proposals from Ofcom would allow mobile phone customers to switch suppliers with just a single text if adopted
Broadband and landline customers could pocket up to £185m in compensation payouts each year under new Ofcom proposals
The BT-owned telecoms firm has overcharged 1,000 people by more than £500,000 in total
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Mobile phone users can now dodge irritating cold calls for free by texting the number '85095'
Mobile users plagued by annoying cold calls can now send a free text to join a register that blacklists your number