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Silent PPI calls to be probed by Ofcom
17 May 2013Silent and abandoned phone calls about PPI are being investigated by telecoms watchdog Ofcom
T-Mobile users attempt to escape price hike
7 May 2013Some T-Mobile customers have claimed they can exit contracts early because the price rise is higher than the jump in RPI
TalkTalk fined £750,000 for silent and abandoned sales calls
18 April 2013TalkTalk has today been fined £750,000 by regulator Ofcom for making an excessive number of abandoned and silent calls
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Older News Stories
15 April 2013Charges for 0800, 0845 and 0870 calls to be clearer
The price consumers pay to call 08, 09 and 118 numbers is set to be made clearer under new Ofcom rules
19 March 2013Action needed on PPI cold-callers, Which? says
Which? found seven out of 10 consumers have been cold-called by companies in the last three months
7 March 2013Tesco Mobile promises no mid-term price hikes
Tesco Mobile pledges not to increase the cost of tariffs mid-contract, something phone users often complain about
11 January 2013BT hit with ASA rap over 'super-fast' broadband delay
The telecoms giant promised delivery of its fibre-optic network last year but customers are still waiting
8 January 2013Ofcom to tackle nuisance calls
The regulator has today announced a number of ways to tackle abandoned and silent calls
3 January 2013Protection plan for phone and broadband price hikes unveiled
Under proposals announced by Ofcom today, customers hit by rises would be able to exit their contract without penalty
20 December 2012'Misleading' Three ad didn't spell out potential mobile price rises
The ASA has ruled that Three didn't make it clear in a leaflet that pay monthly mobile prices could rise mid-contract
18 December 2012Orange and TalkTalk top telecoms complaints table
The pair have been shamed as the most complained about telecoms providers by regulator Ofcom
11 December 2012O2 raises mobile prices for 7 million: what should I do?
O2 pay monthly mobile phone customers will be hit by price hikes from 28 February next year
6 December 2012£10 for dodgy call victims, as Npower fined £60,000
Consumers who received abandoned calls from big six energy provider Npower could get compensation
30 October 2012Orange free broadband axe sparks customer revolt
The mobile giant is switching off the deal for thousands, many of whom claim the service was 'free for life'
18 October 2012Could mid-term phone price hikes be banned?
Regulator Ofcom will launch a consultation into how to protect consumers from unexpected price rises
Online stores warned to be clear with customers' data
Morrisons to launch home deliveries after signing Ocado deal
Petrol prices down, but cost hike fears remain
Are you due a tax rebate or do you owe cash? 5.5m paid wrong tax in 2012/13
A poem of modern Britons – written in the strangest way
Dad, I've made it, I'm on Corrie!
I'm writing today and I feel like I'm skiving
The Martian – the most gripping book I’ve read in a long time (and it cost 77p)
A warning to FCA boss Martin Wheatley – please don't screw up the savings market
