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All news stories featuring 'Ofgem'

MPs say comparison sites should compensate 'duped' switchers

28 February 2015

Energy Price comparison sites should pay compensation to those misled into switching to deals that weren't cheapest

Ofgem under fire for failing to keep energy prices down

23 February 2015

Energy regulator Ofgem has been criticised by MPs for failing to ensure customers are getting the best value for money

Spark to give £250K to Citizens Advice after 'serious breaches'

16 February 2015

An Ofgem investigation found that Spark Energy breached switching rules and complaints handling regulations

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Older News Stories

21 January 2015

SSE faces Ofgem competition probe

SSE is to be investigated by Ofgem over concerns it restricted competition in the electricity connections market

14 January 2015

Energy switches now possible in 17 days, but not for all suppliers

If you're looking to switch energy provider, from today it could take half as long as it did in the past, DECC announces

24 December 2014

iSupplyEnergy to stop making it difficult for customers to switch

Customers of iSupplyEnergy will no longer be blocked from switching if they don't tell it they're moving elsewhere

4 December 2014

British Gas fined £11 million after failing to meet energy efficient targets

British Gas has been ordered to pay £11 million to charity after an Ofgem investigation found it failed energy targets

28 November 2014

Ofgem dishes out £39m in fines over carbon emissions failures

Ofgem has founf two generators guilty of failing to deliver energy saving measures to low-income households

27 November 2014

Ofgem's 12-month price forecast falls slightly

The average annual dual fuel energy bill for the next 12 months is expected to be £1,326, according to Ofgem

14 November 2014

Ofgem orders Scottish Power to shape up or stop selling

Scottish Power is facing a ban on sales activity unless it must meet tough targets Ofgem has set

5 November 2014

Energy switching slashed to 17 days for some

SSE has cut switching times to 17 days from today, and First Utility says it will introduce faster switching next week

26 September 2014

Energy suppliers told to improve 'frankly awful' satisfaction levels

Ofgem has written to the big energy suppliers demanding they take action on the poor handling of complaints

22 September 2014

Ofgem to investigate 'misleading' energy firm letters

Ofgem is launching an investigation into how energy suppliers communicate with customers in debt

12 September 2014

Energy firms set to tell you about even more cheaper deals

Ofgem plans for energy suppliers to tell customers about cheaper tariffs available from their other brands

22 August 2014

EDF Energy to pay £3m to charity after complaint breaches

EDF Energy will pay £3m to charity helping 'vulnerable customers' after Ofgem found it breached complaint rules

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