The MoneySaving Forum: join to chat & swap tips with other MoneySavers. Learn how in the Forum Introduction Guide

All news stories featuring 'Ofgem'

Ofgem orders Scottish Power to shape up or stop selling

14 November 2014

Scottish Power is facing a ban on sales activity unless it must meet tough targets Ofgem has set

Energy switching slashed to 17 days for some

5 November 2014

SSE has cut switching times to 17 days from today, and First Utility says it will introduce faster switching next week

Energy suppliers told to improve 'frankly awful' satisfaction levels

26 September 2014

Ofgem has written to the big energy suppliers demanding they take action on the poor handling of complaints

For all important tips & news, get MoneySavingExpert's weekly emailFull of guides, deals and loopholes, it's free and spam free

Older News Stories

22 September 2014

Ofgem to investigate 'misleading' energy firm letters

Ofgem is launching an investigation into how energy suppliers communicate with customers in debt

12 September 2014

Energy firms set to tell you about even more cheaper deals

Ofgem plans for energy suppliers to tell customers about cheaper tariffs available from their other brands

22 August 2014

EDF Energy to pay 3m to charity after complaint breaches

EDF Energy will pay 3m to charity helping 'vulnerable customers' after Ofgem found it breached complaint rules

1 August 2014

'Halifax, Lloyds TSB and NatWest's fake letters as bad as Wonga's'

MoneySavingExpert.com has compiled a 'fake' letter ranking based on the debt collection letters we've received

30 July 2014

Power networks' cap could see energy bills drop by 12

Energy bills could fall by an average of 12 a year if proposals to cap electricity networks spend get the go ahead

24 July 2014

Hit by a lengthy power cut? You'll get more compensation from 2015

Ofgem is to increase the amount of compensation households get following a power outage

14 July 2014

Renters only half as likely to switch as homeowners, says Ofgem

Ofgem says there's a lack of awareness among tenants about their rights to ditch and switch energy providers

9 July 2014

We'll keep using fake debt firm to target customers, Npower says

Npower customers are targeted with fake debt collection company letters, but the firm says it won't stop using them

4 July 2014

British Gas pays out after mis-selling Sainsbury's Energy deals

Over 4,000 British Gas customers have received compensation after British Gas admitted mis-selling energy

26 June 2014

Competition watchdog to probe big six energy companies

Ofgem has today announced it's referring the energy market for a full competition investigation - the first of its kind

19 June 2014

Npower faces Ofgem investigation over late bill blunders

Npower's being forced to meet targets to correct its billing problems and improve its complaints procedure

16 June 2014

Energy switches to be slashed to 17 days

Switching energy supplier could take as little as 17 days after Ofgem backed plans to make it easier and quicker

Cheap Travel Money

Find the best online rate for holiday cash with MSE's TravelMoneyMax.

Find the best online rate for your holiday cash with MoneySavingExpert's TravelMoneyMax.