All news stories featuring 'Ofgem'

Scottish Power sets UK record for energy provider complaints, charity says

15 May 2015

Scottish Power received the highest number of complaints ever recorded for a UK energy company in a three-month period

'I'm £900 in credit but ExtraEnergy won't tell me what I owe'

12 May 2015

ExtraEnergy is to begin sending bills on a quarterly basis rather than every six months, following billing complaints

E.on told to pay refunds and give £7.75m to charity after overcharging users

2 April 2015

47,000 E.on customers have received or will get a refund, while Citizens Advice will get £7.75m after overcharge blunder

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Older News Stories

4 March 2015

Scottish Power banned from sales activity after failing to meet complaint targets

Scottish Power has been banned from sales activity for 12 days after failing to meet the energy regulator's targets

28 February 2015

MPs say comparison sites should compensate 'duped' switchers

Energy Price comparison sites should pay compensation to those misled into switching to deals that weren't cheapest

23 February 2015

Ofgem under fire for failing to keep energy prices down

Energy regulator Ofgem has been criticised by MPs for failing to ensure customers are getting the best value for money

16 February 2015

Spark to give £250K to Citizens Advice after 'serious breaches'

An Ofgem investigation found that Spark Energy breached switching rules and complaints handling regulations

21 January 2015

SSE faces Ofgem competition probe

SSE is to be investigated by Ofgem over concerns it restricted competition in the electricity connections market

14 January 2015

Energy switches now possible in 17 days, but not for all suppliers

If you're looking to switch energy provider, from today it could take half as long as it did in the past, DECC announces

24 December 2014

iSupplyEnergy to stop making it difficult for customers to switch

Customers of iSupplyEnergy will no longer be blocked from switching if they don't tell it they're moving elsewhere

4 December 2014

British Gas fined £11 million after failing to meet energy efficient targets

British Gas has been ordered to pay £11 million to charity after an Ofgem investigation found it failed energy targets

28 November 2014

Ofgem dishes out £39m in fines over carbon emissions failures

Ofgem has founf two generators guilty of failing to deliver energy saving measures to low-income households

27 November 2014

Ofgem's 12-month price forecast falls slightly

The average annual dual fuel energy bill for the next 12 months is expected to be £1,326, according to Ofgem

14 November 2014

Ofgem orders Scottish Power to shape up or stop selling

Scottish Power is facing a ban on sales activity unless it must meet tough targets Ofgem has set

5 November 2014

Energy switching slashed to 17 days for some

SSE has cut switching times to 17 days from today, and First Utility says it will introduce faster switching next week

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