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Ofgem

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Older News Stories

Energy firms to be allowed to contact rivals' customers to offer better deals

The competition watchdog has said its new database to help boost energy switching won't lead to customers getting spam

Levy planned to provide 'safety net' for energy customers if firms go bust

Consumers who would lose money when their energy supplier goes bust could be reimbursed by all other energy customers

IT failures at Scottish Power spark £15m payout for customers

Scottish Power has been ordered to pay £15 million to customers for previous IT failings

Charity Commission to work with Age UK after E.on ‘conflict of interest’

Age UK has vowed to address concerns around a lack of transparency following criticism of its partnership with E.on

15% rise in households switching energy

Regulator Ofgem has revealed more than six million households switched energy provider in 2015 – 15% more than in 2014

Ofgem to probe Age UK charity's energy deal with E.on

The energy regulator says it is looking into claims about deals offered by E.on and the charity Age UK

Npower fined record £26m for late billing shambles

Npower has been ordered to pay a record £26 million fine for 'unacceptable' billing and complaint failures

Economy Energy to pay £250,000 to charity for mis-selling

Economy Energy has been found guilty of mis-selling and not telling customers about price hikes

Hidden British Gas £270-a-year saving

Is your energy company screwing you? Slashing the amount you pay really isn't difficult -it takes just minutes

Energy provider Utilita blocked 40,000 households from switching

Utilita told to pay a penalty of £560,000 to customers and to a charity after Ofgem found it blocked users switching

Energy direct debit hiked? Challenge it

Some energy customers who switched last winter have voiced frustrations about new suppliers upping direct debits

Green Star Energy launches 'unlimited' gas and electricity tariff: But is it any good?

Green Star Energy has this week launched the first 'unlimited' gas and electricity tariff for two years