All news stories featuring 'Ofgem'

Energy switches set to take three weeks

9 April 2014

New rules planned by regulator Ofgem will enforce the time it takes to switch energy supplier to three weeks

Big six energy firms face competition probe

27 March 2014

The big six energy companies could face an investigation into whether they are preventing competition in the market

SSE freezes prices until 2016 – but you can still fix energy costs for less

26 March 2014

Scottish and Southern Energy is to freeze household gas and electricity prices until at least January 2016

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Older News Stories

25 March 2014

Economy Energy warned over poor customer service

Gas and electricity provider Economy Energy has been told it must clean up its act or risk having its licence taken away

28 February 2014

Switched energy firm in the past six years? You may be owed a share of £200m

Ofgem has found the big six suppliers guilty of failing to return money to millions of former customers

26 February 2014

Big six energy firms told to help smaller rivals compete

Ofgem is to introduce new rules aimed at helping smaller firms break into the energy market

10 February 2014

Energy Secretary wants gas profits to be investigated

Energy Secretary Ed Davey wants Ofgem to look into the profits the big six energy companies make on gas bills

22 January 2014

Energy prices haven't fallen this year – watch the figures when switching

Energy firms now list lower annual tariff prices on their websites, but it doesn't mean real term costs have dropped

20 December 2013

Npower to pay £3.5m for mis-selling - are you affected?

Npower is to pay £3.5m to vulnerable customers after its sales staff mis-sold energy contracts between 2009 and 2012

3 December 2013

Npower to pay £1m after customer complaints soar

Npower has today published an apology and promised to pay £1 million to vulnerable households following its poor service

22 November 2013

Electricity networks told to help cut customers' bills

Local electricity networks have been told they must do more to cut costs for consumers by energy regulator Ofgem

22 October 2013

Scottish Power to pay £8.5m for mis-selling – are you due a share?

190,000 Scottish Power customers will be paid a share of £8.5 million, after Ofgem found it guilty of mis-selling

4 October 2013

Pensioners face energy hike as E.on withdraws tariff

Tens of thousands of pensioners will face a hike in energy prices as E.on withdraws its StayWarm deal on Sunday

12 September 2013

Do you rent your home? You can switch energy supplier and save

If you live in rented accommodation and pay energy bills, you should know you can switch suppliers just like homeowners

12 August 2013

British Gas boss: The only way is up on prices

Energy bills will continue to soar, warns a top British Gas executive, in a wide-ranging interview

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