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MSE News

Ofgem

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Older News Stories

Ofgem to change rules on 'personal projections' showing what you'll save switching energy deal

Rules which mean energy customers are sometimes given the WRONG figure for potential savings are set to be changed

Regulator proposes cap on energy prices for vulnerable customers

An energy price cap for vulnerable customers could be introduced as part of a raft of Ofgem proposals

Customers face higher bills as gas switches are delayed up to three weeks

Customers could be stuck on pricier gas tariffs for an extra two to three weeks as industry IT system is switched over

Ofgem postpones energy 'switching database' plans

The energy regulator has put back plans to introduce a 'switching database'

Energy customers will be protected from 'catch-up' bills, under Ofgem proposals

Energy suppliers won't be able to claw back cash from customers for energy used more than 12 months ago under new plans

SSE to hike dual fuel energy prices by 6.9% next month

Millions of SSE customers on its standard tariff will see their energy bills jump next month

Regulator to quiz energy firms over exit fees after MSE investigation

Ofgem is contacting major energy suppliers to check customers with fixes ending have been given correct exit fee info

Energy switching at six-year high – search for the cheapest deals

Energy switching rose 30% in 2016 compared with the previous year – but most are still overpaying on standard tariffs

British Gas to offer customer loyalty scheme

Britain's biggest energy provider is to launch a customer rewards scheme from April that will include Sky TV deals

Stricter testing for new energy suppliers mooted by Ofgem

Energy customers could be given more protection of Ofgem introduce additional stress testing

New prepayment price cap 'to cut £80 from energy bills'

The levels at which a temporary prepayment price cap have been set out by the energy regulator Ofgem

Ofgem launches trials to help prevent energy customers from overpaying

Energy regulator Ofgem is pushing ahead with plans to encourage customers to find the best deals

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