Thousands of British Gas customers have been paid a total of £1.1 million compensation for missed appointments
The energy regulator is to investigate British Gas over its switching terms after a MoneySavingExpert.com campaign
Ofgem Chief Executive Dermot Nolan outlines the regulators view on how to introduce more choice for consumers
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Rules which mean energy customers are sometimes given the WRONG figure for potential savings are set to be changed
An energy price cap for vulnerable customers could be introduced as part of a raft of Ofgem proposals
Customers could be stuck on pricier gas tariffs for an extra two to three weeks as industry IT system is switched over
The energy regulator has put back plans to introduce a 'switching database'
Energy suppliers won't be able to claw back cash from customers for energy used more than 12 months ago under new plans
Millions of SSE customers on its standard tariff will see their energy bills jump next month
Ofgem is contacting major energy suppliers to check customers with fixes ending have been given correct exit fee info
Energy switching rose 30% in 2016 compared with the previous year – but most are still overpaying on standard tariffs
Britain's biggest energy provider is to launch a customer rewards scheme from April that will include Sky TV deals
Energy customers could be given more protection of Ofgem introduce additional stress testing
The levels at which a temporary prepayment price cap have been set out by the energy regulator Ofgem
Energy regulator Ofgem is pushing ahead with plans to encourage customers to find the best deals