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Older News Stories

Energy switching at six-year high – search for the cheapest deals

Energy switching rose 30% in 2016 compared with the previous year – but most are still overpaying on standard tariffs

British Gas to offer customer loyalty scheme

Britain's biggest energy provider is to launch a customer rewards scheme from April that will include Sky TV deals

Stricter testing for new energy suppliers mooted by Ofgem

Energy customers could be given more protection of Ofgem introduce additional stress testing

New prepayment price cap 'to cut £80 from energy bills'

The levels at which a temporary prepayment price cap have been set out by the energy regulator Ofgem

Ofgem launches trials to help prevent energy customers from overpaying

Energy regulator Ofgem is pushing ahead with plans to encourage customers to find the best deals

Energy firms STILL wrongly telling those with fixes ending they face exit fees to switch

Energy customers continue to receive incorrect info about the switching process by Big Six firms

Record numbers switched electricity supplier in 2016

Last year, around a million more people switched their electricity supply than in 2015

Energy customers owed £97m by their ex-suppliers – check if you're due a refund

Energy customers whose accounts were in credit when they closed them have been refunded almost £670 million since 2014

'Switching database' to allow rival energy firms to offer cheaper deals to those on costly standard tariffs

The CMA plans to encourage households on expensive standard variable energy tariffs to switch to much cheaper deals

British Gas and Npower wrongly tell those with energy fixes ending they face exit fees to switch

British Gas and Npower have been wrongly telling customers coming to the end of their fix they'll have to pay to switch

GB Energy goes bust, Co-op Energy to take over: here's what you need to know

GB Energy ceased trading at the weekend and Co-op Energy has been appointed the new supplier to its 160,000 customers

Co-op Energy to compensate 260,000 customers for complaints handling and billing problems

Hundreds of thousands of Co-operative Energy customers will receive compensation totalling £1.8 million

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