All news stories featuring 'Ofgem'
Consumer Futures calls for Spark Energy probe
21 May 2013Consumer Futures has referred Spark Energy to Ofgem following large numbers of customer complaints
More SSE customers could claim mis-selling cash
9 April 2013SSE customers who signed up on their doorstep or by phone could have a mis-selling claim, says Trading Standards
SSE handed £10.5m mis-selling fine – can you claim a refund?
3 April 2013The provider is to be fined for "prolonged and extensive" mis-selling, in what will be the largest ever penalty imposed
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Older News Stories
19 February 2013Energy prices set to keep rising, Ofgem warns
Ofgem has warned of higher energy prices as power plants close, foreign gas supplies shrink and demand increases
17 December 2012Energy bills to rise to pay for grid upgrades
Projects to improve gas and electricity networks will add an average £12 a year over the next eight years, says Ofgem
27 November 2012Eon pays out £1.7m after billing blunder
The energy supplier will pay £1.4m redress and contribute £300,000 to a charity fund after overcharging 94,000
20 November 2012Government's cheap energy plan unveiled
A plan to limit providers to four tariffs per fuel and move customers to a supplier's cheapest deal has been announced
13 November 2012Watchdogs investigate gas price 'manipulation'
The FSA and Ofgem are looking into claims energy companies fiddled with wholesale gas prices, which could affect bills
19 October 2012Energy firms must offer (not give) cheapest deals, says Ofgem
Regulator Ofgem plans to force suppliers to offer their cheapest tariff to customers, in the latest energy development
24 September 2012More prepayment meter users to be allowed to switch
Customers on prepayment meters with debts of up to £500 will be allowed to switch provider from 1 November
30 April 2012Inefficient energy firms cost consumers dear, report says
More than five million people could be overcharged because tariffs are not cost reflective, says new report
4 April 2012Eon faces watchdog's mis-selling probe
The regulator has opened an investigation into whether Eon's sales activities comply with its rules
3 April 2012EDF tops energy dissatisfaction league
EDF recorded the lowest score out of the so-called big six energy suppliers for complaints handling
9 March 2012EDF to pay £4.5 million after mis-selling
EDF has agreed £4.5 million for needy households, after Ofgem found its sales staff made misleading claims to customers
22 February 2012SSE simplifies energy tariffs
From this morning, energy provider Scottish and Southern will offer just four core products, down from 68 previously
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