Lloyds Bank is the worst for wrongly rejecting both PPI complaints and other gripes, according to the Ombudsman
Sentinel reclaim letters are being sent out, but it's not the only scandal: PPI, energy credit, bank charges and more
MoneySavingExpert.com and Which? have sent a letter to the financial regulator over concerns of a PPI claim time bar
Suggest A Story
Got a money-related news story that affects you? Let us know.
Don't miss out on the latest news!
Older News Stories
Lloyds Banking Group has set aside an extra £1.4 billion to cover payment protection insurance (PPI) mis-selling claims
The Chancellor announced proposals to cap the charges claims management companies (CMCs) can apply to customers
The fine relates to a period from March 2012 to May 2013 when the group wrongly rejected many complaints
Consumers who bought PPI on loans and credit cards may have a new avenue for demanding compensation after court ruling
Complaints about Payment Protection Insurance (PPI) have halved, while those about packaged bank accounts have risen
Clydesdale customers who made a PPI claim before August 2014 will have their claim reviewed, following a £20m fine
Lloyds Bank wrongly turned away the most complaints, with 74% of consumers' complaints upheld by the ombudsman
The Financial Conduct Authority is to review whether the PPI complaints process is working for consumers
People who've used unscrupulous claims management companies (CMCs) can now take their complaints to the Legal Ombudsman
Complaints about Payment Protection Insurance (PPI) have fallen but it's likely to take years to deal with
HSBC has put aside an additional £353m for PPI mis-selling taking its total bill to £2.46 billion
RBS says the additional £100 million set aside for PPI reflects 'higher than expected reactive complaint volumes'