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Martin Lewis
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Older News Stories

Lloyds is yet again the worst offender for wrongly rejecting complaints

Lloyds Bank is the worst for wrongly rejecting both PPI complaints and other gripes, according to the Ombudsman

The pound hits an eight year high buying €1.43 – here's how you get that rate

Tourist rates can be rubbish, so here are our top 10 tips to max your rate

Urgent: Get £10 boost on top of record euro rate

The euro rate's at a seven-year high as £1 buys €1.41 and you can do even better

NatWest/RBS glitch: Full Q&A as wages, benefits and more go missing

Natwest, RBS, Coutts and Ulster have admitted a number of customer payments are 'missing'

'Apple Pay' coming to UK next month: Here's how it will work

Users of certain Apple devices will soon be able to pay for goods at some UK retailers using their handset

RBS axes its YourPoints credit card reward scheme: Are you hit?

RBS has revealed it's scrapping its YourPoints credit card reward scheme as a result of a cap on interchange fees

The best and worst banks: First Direct tops the table and Barclays gets the wooden spoon

More than 90% of First Direct's current account customers rate its service as 'great', compared to 39% at Barclays

Lloyds is worst offender for wrongly rejecting customer complaints

Lloyds Bank wrongly turned away the most complaints, with 74% of consumers' complaints upheld by the ombudsman

Technical glitch locks out some online Tesco Bank customers

Tesco Bank customers have been left frustrated after being unable to access their accounts online over the last few days

Charge-free basic bank accounts unveiled

A basic bank account with no fees for failed payments has been unveiled by the Government today

MPs demand answers from banks on 'understated' fraud figures

Barclays, HSBC, Lloyds, RBS and Santander have been asked for more information on fraud figures

RBS fined £56m over IT meltdown

RBS is to pay fines totalling £56 million following an IT meltdown in 2012, which left customers locked out of accounts