Trevor and Alison Bennett wrote to us about their 'staggering' refund after returning from a dream trip to Dubai
Refunds for packed trains and broken toilets now a possibility following legal extension what you need to know
Train passengers may now be able to claim a refund for issues other than delays such as overcrowding and broken loos
The number of trains cancelled or significantly delayed has increased by almost two thirds year-on-year
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The FCA's published its consultation on plans to bring in a 2018 deadline for PPI claims
Lloyds Banking Group has set aside an extra £500 million to cover payment protection insurance (PPI) mis-selling claims
Be prepared for news any day that the regulator is sadly putting a time bar on PPI reclaiming - don't delay