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Martin Lewis
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Older News Stories

High Court approves Sentinel redress scheme

About two million existing and former Sentinel customers will get letters from next month detailing how to claim

Summer Budget 2015: Fees charged by claims management companies could be capped

The Chancellor announced proposals to cap the charges claims management companies (CMCs) can apply to customers

Had Sentinel card protection? You've one week left to vote 'yes' for redress

If you ever had Affinion (often branded Sentinel) card protection, you have one week left to vote in favour of redress

Earn 5% interest and a free £100 on top

There's never been a better time to switch bank - the 10 need-to-knows

Lloyds fined record £117m for 'unacceptable' conduct in rejecting PPI claims

The fine relates to a period from March 2012 to May 2013 when the group wrongly rejected many complaints

Guest Comment: How we're working with claims firms to improve standards

Simon Tunnicliffe, explains how the Legal Ombudsman supports the claims management industry to improve customer service

Clydesdale Bank to review PPI claims after record £20.6m fine

Clydesdale customers who made a PPI claim before August 2014 will have their claim reviewed, following a £20m fine

Sentinel redress scheme moves one step closer

Affinion/Sentinel customers flogged worthless card protection are one step closer to getting their money back

Had Sentinel card protection but not received a redress letter? Request one now

If you've not received a letter from Sentinel about a redress scheme and think you're affected, call the scheme now

Campaign victory as Experian pays out for unfairly sold insurance… are you due £200+ back?

Some Experian customers have been told this week that they'll be refunded £200+ for unfairly sold ID fraud insurance

Warning: Don't throw Sentinel redress letters away

If you've been flogged worthless card protection by Affinion (known as Sentinel), keep an eye on redress letters

PPI complaints process to be reviewed

The Financial Conduct Authority is to review whether the PPI complaints process is working for consumers