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Older News Stories

'Mum was living with someone with dementia so she got £3,000 council tax back.' Can you reclaim?

10,000s of people who've lived with someone with a 'severe mental impairment' may be able to reclaim council tax

Lowcostholidays refunds - you'll get little from administrator but many trying other routes are having success

10,000s of holidaymakers have registered as creditors but will probably need to try a different reclaim method

Lloyds Bank most complained about financial company so far this year, Ombudsman figures reveal

Lloyds Bank, HSBC, Bank of Scotland and Barclays made up almost half of ombudsman complaints

'You're fobbing us off' – Barclays customers complain over Lowcostholidays reclaim service

Hundreds who lost money have reclaimed from their card providers – but some Barclays customers say they're still waiting

Have you got an unused Oyster card lying around? You can claim part of £223m if so

Transport for London is now sitting on £223m in unused Oyster card credit, its latest figures have revealed

Deadline for reclaiming PPI proposed for June 2019 – if in doubt, reclaim now

The FCA still plans to put a time-bar on PPI complaints, with the cut-off expected to be in place by June 2019

Lowcostholidays couple's £1,400 reclaim success thanks to MSE – could you get your money back too?

A couple hit by the collapse of Lowcostholidays went to Greece following a £1,400 refund gained from using our guide

'I reclaimed £35,000 owed to my late husband using MSE's PPI guide'

A widow has received life-changing compensation from HSBC after sending off our PPI template letter

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Consultation launched on 2018 PPI reclaim deadline

The FCA's published its consultation on plans to bring in a 2018 deadline for PPI claims

Lloyds' PPI mis-selling bill climbs to £13.9bn

Lloyds Banking Group has set aside an extra £500 million to cover payment protection insurance (PPI) mis-selling claims

Reclaim PPI now, or if you've ever been rejected, try again

Be prepared for news any day that the regulator is sadly putting a time bar on PPI reclaiming - don't delay