Passengers hit by strikes and delays on services run by Govia have been wrongly told they won't get compensation
Energy customers whose accounts were in credit when they closed them have been refunded almost £670 million since 2014
Households facing sharp rise in council tax bills over next two years – do you qualify for a discount?
Local authorities in England will be given the go-ahead to plug the gap in social care funding by raising council tax
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The FCA has delayed making its final decision on a deadline for reclaiming PPI
Family members of those with a 'severe mental impairment' have been reclaiming £1,000s in council tax overpayments
If you've been paying off a student loan check NOW to see if you're owed a refund worth £100s
PPI claimants told to contact card companies for refunds after claims firm goes bust – NEVER pay to reclaim PPI
PPI claimants may have lost £100s after handing over deposits to a Swansea claims management company that's gone bust
Problems with PPI accounted for more than half of the total number of ombudsman complaints from Jul to Sept
Trevor and Alison Bennett wrote to us about their 'staggering' refund after returning from a dream trip to Dubai
Refunds for packed trains and broken toilets now a possibility following legal extension – what you need to know
Train passengers may now be able to claim a refund for issues other than delays – such as overcrowding and broken loos
The number of trains cancelled or significantly delayed has increased by almost two thirds year-on-year
10,000s of people who've lived with someone with a 'severe mental impairment' may be able to reclaim council tax
Lowcostholidays refunds - you'll get little from administrator but many trying other routes are having success
10,000s of holidaymakers have registered as creditors but will probably need to try a different reclaim method
Lloyds Bank, HSBC, Bank of Scotland and Barclays made up almost half of ombudsman complaints
Hundreds who lost money have reclaimed from their card providers – but some Barclays customers say they're still waiting