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Older News Stories

Households facing sharp rise in council tax bills over next two years – do you qualify for a discount?

Local authorities in England will be given the go-ahead to plug the gap in social care funding by raising council tax

Regulator delays PPI deadline decision after receiving 'large amount of feedback'

The FCA has delayed making its final decision on a deadline for reclaiming PPI

Families of severely mentally impaired people reclaim £1,000s from councils, thanks to MSE

Family members of those with a 'severe mental impairment' have been reclaiming £1,000s in council tax overpayments

Are you due a student loan refund? 100,000s have overpaid

If you've been paying off a student loan check NOW to see if you're owed a refund worth £100s

PPI claimants told to contact card companies for refunds after claims firm goes bust – NEVER pay to reclaim PPI

PPI claimants may have lost £100s after handing over deposits to a Swansea claims management company that's gone bust

PPI complaints continue to dominate Ombudsman's workload – reclaim for free

Problems with PPI accounted for more than half of the total number of ombudsman complaints from Jul to Sept

Couple wins full refund for Lowcostholidays trip PLUS the extra £300 it cost to rebook

Trevor and Alison Bennett wrote to us about their 'staggering' refund after returning from a dream trip to Dubai

Refunds for packed trains and broken toilets now a possibility following legal extension – what you need to know

Train passengers may now be able to claim a refund for issues other than delays – such as overcrowding and broken loos

Train delays and cancellations jump 60% in a year

The number of trains cancelled or significantly delayed has increased by almost two thirds year-on-year

'Mum was living with someone with dementia so she got £3,000 council tax back.' Can you reclaim?

10,000s of people who've lived with someone with a 'severe mental impairment' may be able to reclaim council tax

Lowcostholidays refunds - you'll get little from administrator but many trying other routes are having success

10,000s of holidaymakers have registered as creditors but will probably need to try a different reclaim method

Lloyds Bank most complained about financial company so far this year, Ombudsman figures reveal

Lloyds Bank, HSBC, Bank of Scotland and Barclays made up almost half of ombudsman complaints

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