Lloyds defeated as it withdraws from PPI legal battle

5 May 2011

The UK's largest bank has set aside £3.2bn in its interim results today to pay claims, admitting redress is appropriate

£6m up-front fee fraud hits 15,000 victims

5 November 2010

Two advance fee frauds involving over a dozen debt elimination companies have been uncovered, affecting 15,000 victims.

Queen's Speech: national reclaiming body to be set up

18 November 2009

The Queen has also announced measures to improve financial education and outlaw unsolicited credit card cheques

Most expensive banks for unfair charges revealed

13 November 2009

A unique new Tool built by MSE uncovers which bank would charge you the most for exceeding your authorised overdraft

Ombudsman slams banks for ignoring hardship reclaims

22 October 2009

The complaints body is writing to all providers demanding they hear bank charges claims from those in hardship

The loan firm that charges 2,400% interest

29 July 2009

There was outcry this week when charity Barnardo's attacked 500%-plus interest loans, but some rates are far higher

Tax Credits: don't miss this Friday's deadline

29 July 2009

Tax Credits are misleading, and a misnomer, but they can add thousands of pounds to your income

The £95 parking ticket for taking too long to spend

15 July 2009

The crime? Parking for over two hours at a Homebase carpark, despite spending £400 in the process

Setanta collapse: find out if you'll get compensation

29 June 2009

The sports broadcaster ceased trading in the UK last week. However, not all subscribers will get their money back

London tube strike: how to claim compensation

18 June 2009

Some 700,000 of the capital's travelcard holders could get money back after last week's disruption

BA/Virgin price fixing compensation payments started

16 June 2009

After almost a two-year wait, the BA/Virgin price fixing compensation payments have started to arrive