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Bargain hunters slam retailers over cancelled Black Friday orders – refunds available but discounts may disappear

Black Friday shoppers have criticised retailers after payments were made for orders that were later cancelled

House of Fraser fined for misleading customers last Christmas

House of Fraser has been fined £40,000 for misleading Christmas shoppers last year

Black Friday deals not always as good as they seem – do your homework before bagging a 'bargain'

Shoppers have been warned not to get suckered into paying more than they need to this Black Friday

Black Friday deals often cheaper at other times – compare prices before you buy

Bargain hunters should beware that Black Friday deals don’t always represent the best possible value

American Apparel UK goes into administration – your gift card, return and refund rights

Customers are now unable to use their gift cards or get refunds for returned items

Online retailer price-fixing under scrutiny in Black Friday build-up

Online sellers have been reminded they face "serious consequences" for fixing prices with their competitors

Users of cashback app Shopitize furious after being locked out of 'linked' accounts

Users of cashback app Shopitize have had their accounts deactivated amid accusations they had created multiple accounts

Most UK businesses don't properly understand rules on 'unfair terms' – know your rights

The majority of businesses in the UK don't understand rules around 'unfair terms' in relation to consumer rights law

Household costs on the rise as inflation hits 1% – but there are plenty of ways to make savings

The rising cost of clothing, hotel stays and petrol has fuelled the highest rate of UK inflation in almost two years

Waitrose scraps its free hot drink offer in some stores – will it axe it entirely?

Members of Waitrose's loyalty cards programme are no longer able to get a totally free tea or coffee from all its stores

Save £100s with ONLINE haggling + 18 more shopping secrets

Incl £5 off £20 Amazon, free delivery trick & 5% cashback

Online retailer Very apologises and issues refunds following confusion over cancelled PS4 console orders

More than 1,000 Very customers who paid for PS4 consoles have been left disappointed after their orders didn't turn up

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