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MSE News

Trains

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Older News Stories

Rail firms face calls to refund passengers who pay too much for tickets

Train companies are facing calls to refund passengers who pay over the odds for tickets

Southern season ticket holders on track for refunds worth £100s – can you claim?

Thousands of Southern Rail season ticket holders are on track to pocket a lump sum worth £100s

Train ticket trials on track to offer cheaper fares – but miss a trick on split-ticketing

Passengers could benefit from simpler and cheaper fares if ticket trials are successful

Football fan ends up with 56 separate train tickets following search for cheapest split-ticket returns

A MoneySaving football fan got more than he bargained for when using a split-ticketing site which sent him 56 tickets

Southern Rail passenger gets £2,400 refund on his season ticket for dire service – how to try to claim

Long-suffering Southern Rail season ticket holders may be able to claw back £1,000s under the Consumer Credit Act

Commuters and holidaymakers in meltdown as snow hits the UK – your rights explained

Heavy snow and high winds sweeping large parts of the UK are likely to cause travel chaos

Delayed Southern Rail and Thameslink passengers wrongly denied compensation after 'technical issue'

Passengers hit by strikes and delays on services run by Govia have been wrongly told they won't get compensation

Air and rail strikes planned over Christmas – will your journey be affected and what are your rights?

Air and train passengers travelling over the Christmas period could be hit by a series of planned strikes

Improvements to help rail passengers find cheaper tickets on track for next year

A raft of measures to help passengers find cheaper train tickets have been unveiled today

Train passengers soon able to claim compensation for 15 minute delays – is your rail company onboard?

Great Northern, Southern, Gatwick Express & Thameslink passengers are to be able to claim compensation for 15-min delays

Rail fares to rise by an average of 2.3% from January – act now to beat the hike

Passengers are facing being "priced off the railways" ahead of a hike to fares by an average of 2.3% next year

Two thirds of passengers are missing out on rail delay compensation – here's how you can claim

Two thirds of rail passengers are missing out on compensation for delays, and more than half are unaware of claims

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