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MSE News

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Compensation to be made compulsory for train delays of over 15 minutes

The DfT has unveiled its 'Delay Repay 15' scheme that'll pay compensation for delays of more than 15 minutes

Monarch renews ATOL licence

The budget airline Monarch has announced it's successfully renewed its ATOL licence

Going away and worried about the plummeting pound? How to get the best travel cash rate

The value of the pound reached 31-year lows last night, after a 'flash crash' meant it was worth just $1.18 at one point

BA customers who have booked short-haul flights for next year told they won't receive free food

Passengers on short-haul flights with British Airways from 11 January next year may want to pack some snacks

Refunds for packed trains and broken toilets now a possibility following legal extension what you need to know

Train passengers may now be able to claim a refund for issues other than delays such as overcrowding and broken loos

Monarch granted last-minute ATOL licence extension

Airline Monarch has extended its ATOL licence after securing "significant further investment"

Train delays and cancellations jump 60% in a year

The number of trains cancelled or significantly delayed has increased by almost two thirds year-on-year

Monarch worries? Your rights if the worst happens

Social media has been rife with rumours about the airline Monarch's financial health - your rights explained

New Barclaycard travel credit card is top for overseas cash withdrawals

Barclaycard's new credit card for use abroad charges no interest on overseas cash withdrawals if you pay it off in full

Lowcostholidays refunds - you'll get little from administrator but many trying other routes are having success

10,000s of holidaymakers have registered as creditors but will probably need to try a different reclaim method

'Hopper fare' makes millions of London bus journeys free

London commuters and visitors can hop on two buses for the price of one for journeys within an hour from today

Arriva takeover 'could push up rail fares'

Arriva's control of rail services in northern England has stifled competition and could push up fares, the CMA warns