Every computer connected to the internet is vulnerable to viruses, fraud and infiltration. This leaves our pockets prey to the software protection industry's heavy charges to keep us safe.
Yet it's possible to get legal, professional-quality antivirus and other protective software, absolutely free.
In this guide
Quick links
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Always be careful to check any software you put on your computer is suitable and compatible with your existing set-up. No liability can be accepted for any individual problems caused by acting upon the information given.
Five simple ways to protect yourself
Getting software to protect your computer is unfortunately a must these days. Yet before you get there, you can take simple actions to up your protection without any new programs:
Keep your software up-to-date
These days most computers come with a decent level of protection off the shelf. Yet since threats change daily, it's imperative you keep it up-to-date or else it's useless. Get instructions on how to update Windows, or set your computer to download updates automatically.
To do that just click on "Start", go to Control Panel and click the "System and Security" icon, then go to the Windows Updates section where you can toggle automatic updates on or off. The same goes for dedicated antivirus software (see the top free protection below); keep it up-to-date, and do a full system scan once a week.
Users of Apple Macs (and Linux) have slightly less to worry about in terms of viruses, as there still aren't so many floating about for them. Nonetheless, Mac users are still recommended to grab antivirus software too.
Protect your identity online
With more and more of us using the web to bank online and do other sensitive things, coming up with solid passwords is more important than ever.
It may seem obvious, but don't use the same log-in for lots of sites; if one falls into the wrong hands, your whole online life is up for grabs. Remembering lots of different ones is tricky, so try picking one and just add a few letters to it related specifically to each site you're logging into.
Also, ensure you frequently change your passwords. Use a free password generator to get a completely random, but secure password.
Switch it off!
Switching your computer off when you aren't using it doesn't just save energy, it stops others accessing it while you're away. At the very least, disconnect your broadband when you don't need the web.
While your PC's on, and after you've been browsing, is a prime time for malware attacks, so this is a good preventative measure.
Don't open unknown email attachments.
The majority of web crime still happens via email, so be on guard when checking yours. Don't open any attachments you're not expecting, or click any random links you find in the text (see the Phishing Scams article).
If you're unsure of a site's veracity, whack the link into Google and see what comes up; it may be listed as a bad 'un.
Only download software from trusted websites.
If you're looking for a piece of software, find out which company makes it first and then go to its site to get it, rather than a third party site found via Google. For smaller free/shareware programs, try using big sites like Cnet's Download.com rather than just getting them from anywhere that shows up.
For advanced downloaders (ok, nerds), when using
The banks say "if you don't have it, you could be liable"
If you're not protected and someone uses your computer to get passwords or access your bank account or other financial products, you may find it harder to get a refund.
The burden of proof's on the bank to demonstrate you didn't act with care, but it's best to be safe. For more on what to do if you think you've been defrauded read the ID Fraud Protection guide.
What are the main threats?
Threats to your computer come in different guises with various funky names. Collectively they're considered malicious software, abbreviated to "malware" in security parlance. The main types are:
Viruses. Hidden programs that wreak havoc.
These are transmitted via websites, email attachments, directly over the internet or via any other removable media. They hide in applications or files and spread from computer-to-computer, generally wreaking havoc wherever they get the chance to.
Trojans. Bugs within harmless-looking files.
Trojan (horses) are hidden within a harmless-looking file, eg, a picture of a celebrity, aiming to trick the user into installing the malicious software, eg, spyware or adware on the computer.
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Worms. Can drill in via open web connections.
Worms take advantage of any open internet connection, to try and sneak in and replicate on the computer. Once loaded, they often start to send spam email from your computer without your knowledge.
It's often about big, organised crime
It's a common misconception that producing computer viruses is the domain of angst-ridden web kids with little to do, showing off to their equally reclusive peers. While there may have been some truth in this at the beginning, and of course it still happens, these days it's often about big criminal business. Some of the reasons it happens include...
Stealing your information
Cracking into your computer can reveal a breadth of information about you, possibly including bank details for ID fraud or just directly taking your cash.
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Grabbing your email contacts
It may be a program looking to grab all the emails in your address book/contacts list in order to find real addresses to sell to spammers. These people may well then be emailed from your address.
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Using your computer to threaten websites

Some viruses allow your computer to be controlled in order to create a 'DDOS' attack, where a website is closed down due to simulated, simultaneous use by billions of users. This can be for political reasons, ransom, to hurt competitors or "just for fun".
Many of the people whose computers cause this are unaware it's happening, as viruses are controlling their web connections. This site was hit by such an attack, where ironically some of the people denied access for three days could've been contributing to the closure via hidden viruses on their system.
Free antivirus software
Pay for antivirus software from biggies like Symantec/Norton or Kaspersky and it'll cost around £50 per year. Yet you can get free software which, while not quite as effective as paid-for programs, still keep on top of threats. Regardless of which route you take, heed the following:
Hackers develop new bugs constantly. All these free antivirus services offer regular updates, so make sure you get them!
Yet it's not just about how up-to-date your software is. If you're not using it, what's the point? Try to fit in a full "on-demand" scan (that is, one where the virus scanner flicks through all the files on your hard drive) once a week. This should make sure nothing slips through the net.
Antivirus: Free PC software downloads
McAfee online banking suite - free to MBNA cardholders
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Kaspersky - free to Barclays customers
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Microsoft Security Essentials
The software's unobtrusive and provides quick, and increasingly comprehensive protection from viruses, trojans, rootkits, and spyware. While Antivir below provides marginally better cover in tests, most casual Windows users won't go wrong with the firm's own offering, since it feels and operates like part of the regular operating system rather than an added extra. |
avast! 5 free edition
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Avira Antivir |
AVG Free
AVG is quite unintrusive, doesn't use too many resources, and will regularly auto-update. It includes LinkScanner - real-time threat detection, which checks links out when you're surfing the web (Firefox and Internet Explorer only), and marks unsafe threats with red flags so you know not to click on them. LinkScanner is also available separately as a sub-1MB sized plugin for those who already use another antivirus suite (though check compatibility - it doesn't appear to work with the current version of avast!). |
Antivirus: Free Mac downloads
PC Tools iAntiVirus However, it's worth noting it only looks for viruses and malware specific to the Mac platform; PC viruses will slip by undetected, which won't be a problem for you, but could cause trouble for PC-owning friends should you unwittingly email some malware to them. |
ClamXAV Antivirus for Mac
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Firewall software - do you need it?
Antivirus software isn't the only protection your computer needs. If you don't have a firewall, you're leaving all your files and sensitive information vulnerable. Effectively:
Antivirus software = the border patrol checking what's allowed in
Firewall = the fence stopping it getting there in the first place.
So why aren't we all going firewall mad? That's because these days we tend to connect to the web via a router, rather than just a modem, and routers provide a hardware firewall. Ensure yours is switched on and set to a high enough security level. Consult the manual or search online for the make and model number if you don't know how to check.
While you're there, check your router password has been changed from its default; you'd be surprised at how many connections are hacked simply because the standard password hasn't been changed. Spend a little time to get your settings right here, as router firewalls give a higher level of protection than software ones.
If you don't connect via a router, or you're just big on your online security, here are the top freebies:
Firewalls: Free PC software downloads
Windows Firewall
If the Windows firewall is set on high, you may need to spend some time tweaking its settings in the Control Panel to stop it becoming a nuisance. By default, it'll stop you downloading files over MSN messenger, and it'll block a whole load of programs that download from the web. |
ZoneAlarm Free Firewall
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Outpost Firewall Free Edition
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Comodo Personal Firewall
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Firewalls: Free Mac downloads
Built-in: Mac Firewall
It's lucky it's good, because as far as we can see there are no other decent free firewalls for Mac. |
If you know or use any other free antivirus packages or firewall software, please share it in the forum discussion.
Adware and Spyware
There are two more commercial types of malware you can find on your computer. Often legitimate developers will design programs which incorporate useful functions, but unbeknown to you either provide them with information about you or try to sell you things. They fall into two main categories:
Adware. Pop-ups that try to sell you things
Adware is malware that sneaks onto your machine and opens up pop-up windows that sell you things - often, but not exclusively, gambling sites.
It's easy to assume these are related to the site you were visiting, yet often they aren't - its adware. If you've closed your browser but pop-up windows still appear on your desktop, chances are you've been infected.
Spyware. It tracks what you do
Spyware is a more dangerous, less noticeable type of malware which covertly grabs information from your PC and sends it back to its leader out in the cyber-ether.
Owing undoubtedly to their potential for criminal money-making, malicious spyware programs have become much more advanced in recent years, to the extent that some of the top spyware removers of yesterday can no longer cope.
Basic anti-adware/spyware measures:
To put your mind at rest you'll need to download some extra software, but in the meantime there are a couple of basic things to do:
Use a pop-up blocker
If you're being troubled by adware, use a pop-up blocker to alleviate the symptoms while you find a solution. Do be aware though, not all pop-ups are bad; some sites open new windows in this way - if you want to see them, hold down CTRL while clicking the link.Check whether you allowed the spyware
There are a couple of legit spyware programs too; Google's Desktop (if you allow it to) can send info on what you've been searching back to Google, and Alexa's toolbar can do the same. In both cases the aim is to monitor your computer to help develop their products with data about people's searching habits.
Whether you allow this depends on your view on how you want the information to be used. It's mostly harmless but does mean someone, somewhere has access to your searching habits.
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Be careful when downloading
The usual way for ad/spyware programs to get on your computer is by attaching themselves to other things you download. So make sure you check the veracity of download sources before getting files.
Delete programs you don't use
Use the add/delete function on your Control Panel to get rid of any programs you don't need anymore; they may be corrupted.
Like most antivirus tools, spyware removers work by comparing what's on your machine to a list of known offenders. As ever, the top anti-ad/spyware programs are commercial, but that doesn't necessarily mean you need to buy them. Try these first:
Ad/Spyware removal: Free PC downloads
Ad-Aware 9.5 Free Edition |
Malwarebytes' Anti-Malware Free Edition
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Spybot - Search & Destroy
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Ad/Spyware removal: Free Mac downloads
MacScan 2.8
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AVG LinkScanner Mac Edition
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Dodging spam emails
Want dodgy viagra or a fake watch? Want to invest in non-existent shares or visit fraudulent pornography sites? Or do you just want to click on a fake email from your bank to have your password stolen (read the full Phishing Scam guide)? You may think it unlikely anyone would say yes, but if that were true, criminals wouldn't bother sending out the emails.
For most of us, spam is time-consuming to wade through and potentially dangerous. Sadly, while you can register to stop junk mail or phone calls (see Junk the Junk guide) the same isn't true with spam email. Still, here are some dos and don'ts to keep the spammers at bay:
Spam dos and don'ts
DO use your email provider's filtering tools
Most big email clients such as Google, Hotmail and Yahoo have their own filtering system to stop spam. Check your settings and make sure the filter is switched on.
DON'T write your email address online
Only give out your email address to people you know, don't post it on public internet forums (including MoneySavingExpert.com's) or chat rooms. Spammers often use software robots, or "bots", to read all forums, store any emails and spam them.
DO set-up email rules if possible
If you download your emails to a computer, eg, using Microsoft's Outlook, you can create rules to stop common spam by entering key words, eg, VIAGRA, so those emails are automatically filtered. The only problem with this is spammers try to beat it through mis-spelling words or using numbers in place of letters, eg, V14GRA, so you'll have to block out other combinations too.
DON'T block emails you want!
Blocking spam's by no means an exact science, and thus important emails may also be blocked. For example, the term "mortgage" is commonly filtered out as spam, so you could miss an important note from your broker while applying.
The way around this is to make sure you've added senders whose emails you'd like to receive to your "accepted list". The same goes for this site's weekly MoneySaving email; its combination of freebies, money, mortgage and debt info means it can easily get caught in spam filters.
For those that don't get it, you can add yourself to the distribution list at moneysavingexpert.com/tips.
Free back-up software
We've all had moments of horror (even in this very office) where due to hardware failure, power cuts or just plain ol' silly mistakes, precious documents disappear. As more and more of our lives are committed to the digital domain, backing up data is becoming more and more important, and since there are ways to do it free, you'll only have yourself to blame if you don't.
If your PC broke, what files would you miss most? These are the ones you should be backing up as a minimum.
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Software of the last resort: Recovery programs
If you've already lost valuable files, there may still be some hope in the form of recovery programs. Freeware programs Restoration, Freeundelete and PCInspector work to recover lost files, but as you may expect, it's a bit of a lottery as to whether they actually succeed.
All MBNA cardholders can get a year's free access to
Worth £50, online banking customers can grab a free 12-month
Launched in 2009,
Alwil's
The free antivirus software of choice for many techies,
With a long history, and lots of modifications to provide a better service the protection provided by
Offering simple bloat-free scanning in real time,
Borne of the open source virus checker ClamAV,
Windows XP, Vista and 7 have a firewall built-in, which should be enough for most people (especially those who already have router firewalls), but make sure it's switched on and your copy of Windows is up-to-date. The firewall
can be set on low, medium and high levels of protection.
Check Point's
Agnitum's
It's totally free but you'll need to register and activate the licence by email within 30 days of installation. While
Since the early days, all web-ready Macs have come with some sort of firewall as standard. Which yours offers depends on what version of OSX you're using; to check your settings; go to Preferences > Security.

While the free version doesn't provide real-time protection or scheduled updates, 
SecureMac's
Not really an anti-spyware tool, but AVG's
Use hardware
Use online storage




